Does Joy pay their employees well?

According to anonymously submitted Glassdoor reviews, Joy employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Joy. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Joy?

9% of Joy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Joy 2.1 out of 5 for work life balance, 2.2 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Joy?

Style Advisor (36) , Supervisor (20) , Store Manager (17) , Sales Advisor (6) , Sales Assistant (6) , Sales Associate (6) , Manager (4) , Marketing (4) , Head Office Staff (3) , Assistant Manager (2) , Designer (2) , HQ (2) , Intern (2) , Sales Representative (2) , Shop Assistant (2)

What are the pros of working at Joy according to real employee reviews?

"Literally no con other than meeting some lovely people I worked with at head office..." ((in 21 reviews)); "nice staff" ((in 16 reviews)); "Had a great team and very positive." ((in 16 reviews)); "This was a really good job for someone who needed flexible hours." ((in 3 reviews))

What are the cons of working at Joy according to real employee reviews?

"The management is awful." ((in 24 reviews)); "Pay is low." ((in 15 reviews)); "CEO is a complete nightmare who will psycho analyse you the point where you will actually feel you are going insane." ((in 14 reviews)); "Low salary" ((in 13 reviews)); "Managers and supervisors are completely stressed out because of the abuse and rudeness they receive from head office!" ((in 10 reviews))

What are the top reviewed Joy locations?

London , Leeds , Bristol , York , Edinburgh , Croydon , Clapham , Welwyn Garden City , Greenwich , Richmond , Manchester , Glasgow , Clapham , West Norwood , Hampstead , Liverpool , Lambeth , Chiswick , Portobello , Putney , Nether Staveley

Joy Reviews

2.7

9% would recommend to a friend

(235 total reviews)

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (235 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Joy has an employee rating of 2.7 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Joy employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

235 reviews

1.0

18 Jun 2026

Salary review

Head it audit

Recommend

CEO approval

Business outlook

Pros

Happy staff, happy work environment

Cons

Felt so used, worst management ever

5.0

21 May 2026

Great learning environment, but disorganized scheduling

Sales assistant

Recommend

CEO approval

Business outlook

Pros

great environment to lear and gain selling skills

Cons

Not well organised in rotas

1.0

1 May 2026

Toxic management and instability overshadow any positives

Warehouse assistant

Recommend

CEO approval

Business outlook

Pros

There really isnt any, I suppose having toilets is nice.

Cons

What can I say that hasn't been said a million times before? It's all true. Is the CEO a nice man? No he isn't. Should he the running a company? No he shouldn't. Has he berated me for over an hour? Yes he did. Have they gone into administration and bought themselves out of administration under a new name? Yes they have.

Viewing 1 - 3 of 235 Reviews

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Jobs at Joy

Founding Brand Manager - m/f/d

UI/UX Designer (m/f/d)

Berlin

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Joy

Joy Reviews

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Salary review

Great learning environment, but disorganized scheduling

Toxic management and instability overshadow any positives

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