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Kepro Reviews

2.6

33% would recommend to a friend

(202 total reviews)

Susan Weaver

61% approve of CEO

32% positive business outlook

Kepro has an employee rating of 2.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kepro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

202 reviews
1.0
14 Mar 2017

Completely Unprofessional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Somewhat flexible work-life balance. Since APS Healthcare was bought by KePRO there have been no pros; quick decline into chaos.

Cons

Terrible morale of staff due to local management's lack of communication and unethical behaviors and lack of taking responsibility for actions. Unprofessional relationship between executive director and their subordinate which created an environment of favoritism and special treatment being given. Complete lack of professional behavior on the part of most of the underqualified management which is then mirrored by the staff. Lots of clichés and special treatment given to favorites even if they are underperformers. No one held to a common standard of performance. High turnover due to lack of training, contract volatility and poor management up to and including the VP level. Processes and demands change from one day to the next with no communication from management, because most of them are not present in the office in any way, only compounds the problem of being able to do the job correctly. Corporate leadership is completely absent in regards to support for local demands as outlined in contract. Overwhelming amounts of work to do and people being placed on unannounced furlough, being laid-off unexpectedly or quitting makes work loads even worse. Pay is sub-par and raises are too insignificant to even matter. Raises based on corporate designation for 5 star performance rating system (each rating gets a set amount), with little incentive to perform well since the difference between a 2 star raise and a 4 star raise was microscopic. No bonuses (except maybe a sign on bonus to trick people into working there) and just this year a removal of the 2 paid floating holidays to much of the workforce. Health insurance is a joke, with ridiculous deductibles even for the wellness plan. 401k match was ok, but no guarantee of longevity. No payout for PTO at year end; its use or lose.

avatar
Kepro Response
9y
Thank you for taking the time to provide us with your feedback. We really appreciate your time. We will certainly look into the issues you’ve brought to our attention. KEPRO continuously strives to improve employee morale and we apologize that your experience working for KEPRO was negative. If you would like to provide addition information or details, please email us at Communications@kepro.com.
2.0
22 Sept 2015

Quality Review Nurse

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Government Holidays off, pay every 2 weeks. OT paid when needed. the drive for me was good close to my home. benefits started immediately.

Cons

For an agency that promotes QUALITY of Care this agency has no clue how to treat their employees. they need to learn what quality of care means.

1.0
16 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Was lucky to get in at a good pay rate before the company was bought by Kepro. May be good to gain experience and see what the worst corporate culture in America is and then appreciate any other when you have the chance to move on. Many local offices definitely have quality people.

Cons

Please keep in mind when reading the following that this company makes their money on tax dollars intended for the care of Medicaid recipients. Now, not one real American thinks a company can't make a profit margin but when you realize that they are owned by venture capitalist bankers who only want profit above all else, it makes you sick to think how they are actually making gov't supported healthcare look worse by intentionally draining the quality of care. -CEO calls meetings pulling us away from helping members to brag about profit margins and how cheap he is when the company already makes 40-50% NET margins. He is only worried about pleasing the Venture Capital Banker ownership. -NOT EVEN FACIAL TISSUE is provided in the office, much less coffee or water. -Constantly finds ways to cut labor force based on what parts of their contracts they can get away with ignoring, especially non-clinical, which still ends up hurting the patients/members. -Benefits cut more and more every year, again despite 40-50% net margins. First, 2 floating holidays, gone. Then, 2x salary life insurance, gone, down to only 1x paid. Just well below average benefits, period. -Reviewers here trying to defend the company violate the site rules for aggressive language and are condescending, this sums up the company culture perfectly: Put up or get out. Notice they are all at the Harrisburg Corporate office, I'm sure they are just fine with how the rest of the country is treated as they simply don't care and are just corporate sycophants. -Job openings will open up and then just disappear as they find ways to just cut the job and pass the responsibility and overload someone else even more. -Seems to be very limited opportunity for growth/promotion. - Buys companies and forces their branding on them but when the W2 comes, you are still actually working for your original company. They want to claim these as Kepro employees but keeps the entities separate for what appears to be "cut and run" flexibility as they run parts of the business into the ground that don't meet their lofty profit expectations.

Viewing 1 - 3 of 202 Reviews

Glassdoor has 217 Kepro reviews submitted anonymously by Kepro employees. Read employee reviews and ratings on Glassdoor to decide if Kepro is right for you.