Does Keys Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Keys Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Keys Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Keys Group?

44% of Keys Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Keys Group 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Keys Group?

Residential Support Worker (18) , Support Worker (18) , Rcw (5) , Deputy Manager (4) , Registered Manager (4) , Residential Care Worker (4) , Senior Residential Support Worker (4) , Regional Manager (3) , Residential Childcare Worker (3) , Senior Support Worker (3) , Child Care Worker (2) , Community Youth Worker (2) , Outdoor Activity Instructor (2) , RSW (2) , Senior Child Care Worker (2)

What are the pros of working at Keys Group according to real employee reviews?

"Working with a good team and helping to support the young people to learn new behaviours." ((in 8 reviews)); "Great colleagues and service users" ((in 5 reviews)); "Good work life balance for single people" ((in 4 reviews)); "Friendly staff & somewhat flexible working hours" ((in 4 reviews)); "Excellent Training" ((in 4 reviews))

What are the cons of working at Keys Group according to real employee reviews?

"Bad management" ((in 10 reviews)); "Long hours : more than 10 hours work on a daily basis" ((in 9 reviews)); "The managers are always beside of the residents/kids." ((in 8 reviews)); "Awful treatment, shocking company, avoid at all costs" ((in 3 reviews)); "The new employee platform has helped with communication but not all staff have signed up to it and it’s very early days to show real impact." ((in 3 reviews))

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Keys Group

Keys Group Reviews

3.0

44% would recommend to a friend

(147 total reviews)

David Manson

55% approve of CEO

42% positive business outlook

Ratings by category

3.5

Career opportunities

3.3

Diversity and inclusion

2.9

Culture and values

2.8

Senior management

2.7

Compensation and benefits

2.6

Work/Life balance

Keys Group has an employee rating of 3.0 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keys Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

147 reviews

2.0

28 May 2026

Good pay and colleagues, but stressful management issues

Support worker

Recommend

CEO approval

Business outlook

Pros

Good hourly rate and excellent colleagues.

Cons

No sick pay. Inexperienced and incapable management. Initially you will be sent to work in houses up to 2 hours away. Training is a bit hit and miss. A very stressful job.

2.0

25 May 2026

Disappointing and toxic company

Residential support worker

Recommend

CEO approval

Business outlook

Pros

Helping support vulnerable children and enriching their lives.

Cons

Long hours, toxic management, expected to come in to work during days off for team meetings & “training” regularly. Management try to emotionally blackmail staff to pick up overtime and again are passive aggressive when you’re unable to. Incidents with the children are routine and staff welfare is non existent. Hours are extremely long and you will spend 48 hours in work (including a sleep in) which is often broken and disrupted. This was something that was not made aware to me during interview.

3.0

21 May 2026

Manageable workload with a casual atmosphere

Maths teacher

Recommend

CEO approval

Business outlook

Pros

The workload was easily manageable

Cons

Was a bit like a youth club

Viewing 1 - 3 of 147 Reviews

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Jobs at Keys Group

Remote Administrator

Newcastle upon Tyne, England

Warrington, North West England, England

part time Support Worker - children and young people

Chalfont Saint Peter, England

£14 - £15 /hr

(Employer provided)

View job