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Koala Customer Service

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Koala Customer Service Reviews

2.0

5% would recommend to a friend

(20 total reviews)

7% positive business outlook

Koala Customer Service has an employee rating of 2.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a poor working experience there.

Reviews by job title

20 reviews
1.0
16 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Easy application. Waiting time is fast.

Cons

Their HR service is the worst. Very unresponsive. They don't reply to emails. Whenever they answer, just a one liner. That someone doing their system check is like in a hurry to finish her job, she's not even techy. Their pay is just 100/hr and when you start working as probationary it's just 132/hr and that's already in graveyard. shift. not worth it especially if you're taking a lot of calls.

1.0
12 Jan 2022

Not a nice place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing super good about the company

Cons

I do not understand the concept of how they deal with angry customers all the time.

2.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Above minimum salary Good trainor Fast pace Supervisors are easy to talk

Cons

The HR is horrible!!!! No contribution but with deduction per salary

Viewing 1 - 3 of 20 Reviews

Glassdoor has 21 Koala Customer Service reviews submitted anonymously by Koala Customer Service employees. Read employee reviews and ratings on Glassdoor to decide if Koala Customer Service is right for you.