Kool Smiles Reviews | Glassdoor.co.uk

Kool Smiles Reviews

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Found 265 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
41%
Recommend to a Friend
72%
Approve of CEO
Dr. Dale Mayfield & Dr. David Vieth
99 Ratings
Pros
  • "Is a job that let you help others, interacting with different cultures, love working with kids(in 6 reviews)

  • "I love working for such a team orientated company(in 7 reviews)

Cons
  • "Scheduling from the call center would become a problem due to not scheduling considerately(in 9 reviews)

  • "I think we see to many patients in Hygiene(in 7 reviews)

More Pros and Cons
  1. "My review"

    StarStarStarStarStar
      Current Employee - Patient Coordinator 

      I have been working at Kool Smiles part-time (Less than a year)

      Pros

      Good employees, flexible schedule, easy going

      Cons

      Same work every day, very little pay, work can get boring

      Kool Smiles2019-04-04
    • "Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Dental Assistant in Gentilly, LA
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Kool Smiles part-time (Less than a year)

      Pros

      Place you can grow

      Cons

      Everything they said they would do they didn’t No team work

      Kool Smiles2019-04-05
    • "Good pay and benefits but poor employee moral"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Dental Hygienist 
      Doesn't Recommend
      Neutral Outlook
      No Opinion of CEO

      I have been working at Kool Smiles part-time for more than a year

      Pros

      Benefits for full time employees; at least 32 hrs/wk is considered full time. Good pay and yearly reviews are conducted to seek the chance to increase pay.

      Cons

      Poor employee moral because everyone is over worked. Poor employee retention. Quantity is emphasized over quality care. Always understaffed.

      Advice to Management

      Increase staff to lessen work load. Amount of patients expected to be seen should reflect amount of staff accordingly. Train OM and Area Business Leaders to be better leaders/supervisors.

      Kool Smiles2019-03-05
    • "RDA"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Kool Smiles full-time for more than 3 years

        Pros

        made life long friends i still stay in contact with

        Cons

        managment changed often, so did rules

        Kool Smiles2019-03-01
      • "Dental Assistant"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Dental Assistant in Evansville, IN
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Kool Smiles full-time (Less than a year)

        Pros

        To provide dentistry to less fortunate children.

        Cons

        I didn't feel a team work environment.

        Kool Smiles2019-03-27
      • "Expanded Duties DA"

        StarStarStarStarStar
          Current Employee - Dental Assistant 
          Recommends
          Neutral Outlook
          No Opinion of CEO

          I have been working at Kool Smiles full-time for more than a year

          Pros

          Good company for students out of school and will send you for expanded duties.

          Cons

          Pay and poor management

          Kool Smiles2019-02-15
        • "Compensation and Benefits"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Manager in Richmond, VA
          Neutral Outlook
          No Opinion of CEO

          I have been working at Kool Smiles full-time for more than 5 years

          Pros

          Helping the underserved communities. The compensation and benefits for management is competitive.

          Cons

          Hard to hire a new hourly employees because the salary is not competitive.

          Advice to Management

          none

          Kool Smiles2019-01-17
        • "Horrible"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Patient Coordinator in Shreveport, LA
          Doesn't Recommend
          Negative Outlook

          I worked at Kool Smiles part-time (Less than a year)

          Pros

          Working with the patients, and doing the job itself is awesome. It's just the evil low down people working there.

          Cons

          The staff and horrible reports on the company

          Advice to Management

          Stop being evil & showing favoritism, because those are the ones that talks about you badly. Also, you should stop trying to treat people differently, because of their special needs or just simply because they are being themselves.

          Kool Smiles2019-02-20
        • "Horrible place to work, low salary, bad management, staff is not fully trained & not knowledgeable in the dental field."

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Patient Care Coordinator in Midwest City, OK
          Doesn't Recommend
          Negative Outlook
          No Opinion of CEO

          I worked at Kool Smiles full-time for more than 3 years

          Pros

          If you have no experience, this is the place to get your foot in the door, but not a place to stay.

          Cons

          Way too many to list

          Kool Smiles2019-01-28
        • Helpful (1)

          "It is an o.k. place to work at if looking to go to school while working"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee in Gary, IN
          Doesn't Recommend
          Neutral Outlook
          No Opinion of CEO

          I have been working at Kool Smiles full-time for more than 3 years

          Pros

          Fast paced, opportunity to work with children if that is your passion, give back to community

          Cons

          Vast disconnect between management, corporate and the little guys. The call center is a definite hindrance to those of us who work in the actual office. Let the p.c.'s do the scheduling, designate a person to do just phones. You will get lots of correctly scheduled appointments and they can make cold calls when and if slow. (which is hardly ever in our office)

          Advice to Management

          Act as if you care for the staff's needs.

          Kool Smiles2018-10-12
        Found 265 reviews