Korn Ferry Reviews | Glassdoor.co.uk

Korn Ferry Reviews

Updated 24 September 2018
858 reviews

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2.9
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Korn Ferry CEO and Director Gary D. Burnison
Gary D. Burnison
261 Ratings

858 Employee Reviews

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Pros
  • "I have never felt like I've missed out on anything for my kids because of how great my job is with work/life balance" (in 48 reviews)

  • "Friendly office, Work from home" (in 24 reviews)

Cons
  • "t care for their employees work-life balance" (in 35 reviews)

  • "Long hours to complete the work load" (in 24 reviews)

More Pros and Cons

  1. "Best People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Korn Ferry full-time

    Pros

    Best People, nice office, good client

    Cons

    Work-life balance, Korn Ferry's acqusition


  2. Helpful (2)

    "Great place to work with a lot of career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Manchester City Centre, England
    Current Employee - Senior Recruiter in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Korn Ferry full-time (More than a year)

    Pros

    - Supportive Management
    - Various progression routes, you're not just restricted into one area of the business
    - Fair internal mobility guidelines for inter-business moves
    - Global market-leading client accounts
    - Good internal communication around company updates
    - Amazing office atmosphere, good social scene
    - We're working on building a very good international culture with lots of backgrounds and languages represented
    - Mature and flexible working environment, very supportive of a work/life balance around childcare and other personal commitments
    - Good/above-average salaries for the area
    - Really good benefits including a high pension contribution
    - Fantastic Graduate Scheme with a very structured and comprehensive Talent Academy

    Cons

    We're a rapidly growing company working with new exciting clients every month. That in itself is great and part of why it's so enjoyable working here, however it does mean that work volumes and deadlines/pressure can be extremely high sometimes. It might not suit everybody to be working in such a fast-paced and pressured environment (but you will have the support of your managers and peers to help you adjust.)

    Advice to Management

    Keep focusing on managing the existing talent that we already have in the business well. Career development/succession planning processes.

  3. Helpful (1)

    "Great place to work with great mobility and flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Korn Ferry full-time

    Pros

    Access to work on some of the best accounts in the market place. Your work here may lead you to gaining experience within the telecommunications industry, pharma, FMCG etc. and the management are happy to develop your skill set and give you access to this increased exposure and experience.

    The flexibility is also another major benefit of working with Korn Ferry, most people work at least one day a week at home and some others more than one (among agreement with their manager). This is hugely beneficial for those with children of a school going age or who may not be City centre based.

    The colleagues in the business are some of the best in the market, both professionally and personally. Massively diverse, with multiple languages spoken in the office, you are given the chance to learn more about other cultures and backgrounds through such perks as Happy Hours, table quizzes or nights out.

    Lastly, there is internal mechanisms in place to assist with personal development and progression, including an internal online "academy" that provides modules on various areas such as Strategic Management and project work. This can then be utilized (along with working with managers) to gain progression on the account that you are already on, or another account if you so choose. I once even witnessed a colleague in Manchester gain a role with Korn Ferry in Canada when he expressed his desire to move there.

    Cons

    A more structured career progression programme would be the one element that I would like to improve slightly. This is likely down to the office growing quite rapidly over the past year and meaning this has to be ironed out further and the right systems put in place.

    Advice to Management

    Keep doing what you are doing. However, be mindful of the growing numbers. If you can manage this, Korn Ferry will certainly be and remain one of the best places to work in Manchester


  4. "Plenty of opportunities"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England

    I have been working at Korn Ferry full-time

    Pros

    Great colleagues and endless opportunities to learn and grow

    Cons

    Hours can be long, lots of responsibility is passed down the ranks to more junior members of staff


  5. Helpful (8)

    "Nice colleagues, but very disappointed in senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in London, England
    Current Employee - Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Korn Ferry full-time (More than 5 years)

    Pros

    Smart colleagues, nice office with central location, big clients and projects to work on, good benefits, access to a huge array of assessments.

    Cons

    Progression internally is extremely hard, payrises only happen with promotion but even then they are marginal, questionable ethics, no support for learning or investment in the development of staff, long hours and frequent travelling, very political and bureaucratic environment, extremely profit-orientated and there is no consideration for employees, senior management does not care about their people, decision making is very slow, middle management has no autonomy to make decisions, organisational strategy and vision are not translated into action.


  6. "account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Korn Ferry full-time

    Pros

    culture
    work life balance
    career opps
    global presence
    market pressence

    Cons

    pay
    benefts
    management clarity
    product adjustments
    lack of clarity overall


  7. Helpful (22)

    "Dangerous, Illegal and offensive place of "business" - Manchester TDC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Manchester, England
    Current Employee - Recruiter in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Korn Ferry full-time (More than a year)

    Pros

    Korn Ferry is a horrible place to work, it markets itself as a leading corporate egalitarian place to work. In Reality, Its nothing like it at all. The only positives are some of the people themselves on the whole. They make the job fun, they are honest and caring and empathetic and share much of this warped environment and at least can rely on each other.

    Cons

    This detailed review is a combination of Several Ex/current employees experiences in the TDC
    (Talent Delivery Centre) in Manchester over 18 months.

    • The first negative many see on arrival, is the poor set up and poor training and onboarding. Many people reported of not having a laptop and/or a phone for several weeks.
    • We have seen recruiter's receive all sorts of abuse from colleagues in Manchester and London with no action done, rather it was kept quiet and away from the likes of the relevant managers and other London based Manager's. These include: - Casual racism, death threats, threats of violence, casual homophobia and misogyny
    • One of the longstanding internal recruiters has been known to have given some verbal abuse and bullied one other long-standing recruiter
    •The slow realisation that the money is what keeps the Recruiters there as there is no progression unless you are a love interest or a mate of one of the manager's.This has been known wide spread in Manchester and it’s become a running theme of conversation in London and Manchester
    • The other managers are known for their surly behaviour, false promises and a complete apathetic view towards escalating these issues to protect their backsides.
    • The Managers who manage the Recruiters on various accounts have been known to be so abusive that some recruiters have been that distressed they have had to be pulled off the account. The Internal Korn Ferry Managers managing the recruiters on their accounts are uninterested, treat you like a commodity and ask you to help them with their projects but they take all the credit. The communication is terrible between managers and recruiters. Sometime waiting several days before that happens. Progression plans are non-existent and many recruiters cannot see an end game.
    • Many false promises are made. Many competent Recruiters and Graduates have been promised new accounts and graduates have been in tears because the move never came into fruition. Recruiters have been promised by internal managers that they will be allocated to a new account and other senior recruiters have been begged to come onto a new account under a new manager, but those promises are never delivered due to the sign off not being with them and the manager having no real power or influence.
    • The Place has grown so much over the last year it has changed the whole ethos and dynamic/working relationship of the recruiters. Many who were friends now don’t see their colleagues and the environment has turned into a call centre where all the great work that is done in Manchester is not acknowledged and in effect the building has become a chicken factory. Many are unhappy that this has now become their work life of no progression and no appreciation.
    • There are Recruiters there that are on hugely inflated salaries and are either never in the office due to “sickness” or are scraping by on an account which doesn’t seem to care what the quality of work is. One recruiter was in a situation where he had his work load cut about 75% for no reason at all for 6 months and essentially had no work to do. Again managers didn’t react. Seened uninterested in resolving this which showed how they as usual don't care the funnelling away of their clients money for full time recruiters.
    • One Recruiter had to leave without notice even though he was verbally promised an extension on his contract and his weeks’ notice was not given. There was a lot of contract and minor illegality I'm sure.
    • Another competent recruiter was mysteriously asked to leave the business immediately after we were told he just wasn't needed. We found out the official "Manchester managers" story for his manager cronies was that the recruiter was“underperforming” . The recruiter was never made but made clear of what the reasons were nor was there any evidence of agreed development plans, KPIs or disciplinary procedures. if that was the case of dismissal, I'm sure contractually that should have been another minor illegality. It now appears that one of the managers who removed the recruiter, was not wanting their own manager to be told about the wrong doings and issues this recruiter had on the account and other false promises just to protect himself from any questions or actions. The discussion was not brought up with any other managers also and it seems it was done quietly.
    • The calibre and expectations of the clients are sometime so ridiculous and untenable that the recruiters can’t enjoy their work because of sometimes strict and ever-changing policies.
    • A leading figure visited us recently and when several of us asked questions about the future and maintaining the “vision” and they struggled and couldn’t answer basic questions or tip-toed round them like a politician. They were asked about Growth, Brexit, Hay Group/Futurestep.
    • Several recruiters and two managers also left a major account due to the problems and constant firefighting and changes that they had enforced on them from bizzare policies. The time spent on many of the accounts was short because of this reason.

    Advice to Management

    Too little too late. The bosses have been informed of some of these on going problems. Many hasnt reached them Im sure. You all need to speak to the employees who are ACTUALLY making you money. They are trapped with no guidance, told to not talk about it further and essentially silenced. The good recruiters make Korn Ferry in Manchester's TDC, the management and lack of empathy, progression given and dis-honest promotions make Korn Ferry a place run by narcissists

  8. Helpful (4)

    "cra* bonuses, rude payroll staff and bad communication!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in London, England
    Former Employee - Recruiter in London, England
    Doesn't Recommend
    Negative Outlook

    I worked at Korn Ferry full-time (More than a year)

    Pros

    On the Exec Search and RPO side they have some great clients.

    Cons

    As an organisation they are not forward thinking or innovative. As an employee its very difficult to navigate your way around the company. Payroll staff obviously hate their jobs (and maybe their lives) and are very abrupt and rude, not approachable for queries etc at all.

    Advice to Management

    Employ more of an employee centric organisation.


  9. Helpful (4)

    "Not good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in London, England
    Former Employee - Recruiter in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Korn Ferry full-time (More than a year)

    Pros

    Struggling to think of one

    Cons

    Despite waxing lyrical about development, it is non existent
    Meat market/call centre environment


  10. "Senior Account Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Korn Ferry full-time

    Pros

    Good culture - good work life balance

    Cons

    Hierarchical
    Low salary for new graduates


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