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LateRooms.com Reviews

Updated 21 April 2017
61 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Hugo Kimber
5 Ratings

61 Employee Reviews

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Pros
  • Enthusiastic Team Environment, lots of ideas, on the whole open to new ideas, nice city centre office, handy for public transport (in 9 reviews)

  • Good working environment and social life (in 4 reviews)

Cons
  • Senior management seems to have its head up its bottom (in 10 reviews)

  • I left as did many others due to depression, anxiety and stress caused by bad management (in 4 reviews)

More Pros and Cons

  1. "Good culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Automation Analyst in Manchester, England
    Former Employee - Automation Analyst in Manchester, England
    Recommends
    No opinion of CEO

    I worked at LateRooms.com full-time (Less than a year)

    Pros

    - Great people, very friendly
    - Manager was very understanding of any difficulties
    - Very relaxed atmosphere
    - Great hours
    - Good work / life balance

    Cons

    - Dev environments needed work
    - Some projects dragged on and failed because they didn't have the required support


  2. Helpful (3)

    "The People Make It"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at LateRooms.com full-time (More than a year)

    Pros

    I worked with some of the most talented, friendly, dedicated and passionate people I've ever worked with. On the whole, it was a pleasant environment and the PAs worked tirelessly to ensure delivery of events & engagement activities.

    I will miss LateRooms.

    Cons

    In my particular role there was limited scope for progression. You also find that it can become "dead mans shoes"... Some employees in more senior roles were overpaid for the work that they were performing/expected to complete and so found that the golden handcuffs kept them in place which was frustrating for the more active, driven people below them. It could be stifling at times.

    There were often periods of a lack of focus, or direction, and the general consensus was that no one felt that they knew what they were striving to achieve, which was a shame, as with the appropriate calling, employees would have reacted and were more than capable of delivering on any project given.

    There were a lot of "closed door" conversations, which was unsettling for everyone, with little communication from the SLT to middle management, and in turn to employees.

    Advice to Management

    Invest in people development - there was little available for employees / middle management with the primary focus being on the leadership team, and little ROI was visible to the rest of the company.

    Communicate more - employees are passionate about what they do and can deliver, but often feel that they are being purposefully omitted from key conversations, or worse, misled.


  3. Helpful (6)

    "Wish we could get back in time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LateRooms.com full-time (More than 5 years)

    Pros

    People, culture. Nothing more unfortunately.

    Cons

    2+ years ago this was THE PLACE to work in. Since the company changed owners, rebranded there seems to be a lot going on brhind closed doors. Redundancies, hidden plans and projects, constant uncertainty. No progression available.
    Favouritism in promotions which is the worst possible thing.

    Advice to Management

    Stop focusing on the 'big picture' of your bigger company because this one is falling apart. You're losing good people every month and now you cant keep up with recruitment. Stop pushing for quantity and focus on quality like we used to years ago.


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  5. Helpful (1)

    "Management team kept changing. So did the strategy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Department in Manchester, England
    Former Employee - Head of Department in Manchester, England
    Neutral Outlook
    No opinion of CEO

    I worked at LateRooms.com full-time (More than 3 years)

    Pros

    Friendly and approachable colleagues, mostly. Despite being part of a larger group company still managed to have a small company feel.

    Cons

    Some of the senior managers could be belittling. Quite often too much focus on next big thing and not day to day.


  6. Helpful (5)

    "There is a redundancy process EVERY year !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Manchester, England
    Current Employee - Anonymous in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LateRooms.com full-time (More than 3 years)

    Pros

    centrally locate, people are nice and friendly

    Cons

    uncertainty about your job stability, we have gone through several redundancies processes over the past few years , this makes us all feel our job is NOT secure and we keep asking ourselves: "Am I next?"

    Advice to Management

    Invest on your people, learn more from Booking.com


  7. "Lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Improvement Executive in Manchester, England
    Former Employee - Product Improvement Executive in Manchester, England

    I worked at LateRooms.com full-time (More than a year)

    Pros

    International environment in the call-centre (which is now outsourced in Asia though)
    Internal promotions encouraged

    Cons

    Lack of direction of the company
    Too many changes at top management level


  8. "Creative.com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Manchester, England
    Former Employee - Human Resources Manager in Manchester, England
    Recommends
    Neutral Outlook

    I worked at LateRooms.com full-time (More than 3 years)

    Pros

    The people, the opportunities, the culture

    Cons

    Challenging market, this is all!

    Advice to Management

    Continue to listen to your people and be creative


  9. "Good Whilst it Lasted!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Service in Manchester, England
    Former Employee - IT Service in Manchester, England
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at LateRooms.com full-time (More than a year)

    Pros

    Working with some of the best people in the industry will always be a pleasant experience.

    A progressive and forward thinking business with a playful but hardworking environment.

    It's a great place to work and leavers always seem to return.

    Cons

    Money spent on ineffective marketing strategies whilst other areas of the business struggle.

    IT equipment outdated for the majority of staff.

    Advice to Management

    Listen to all areas of the business when looking for marketing strategies I think you'll be surprised at the wealth of knowledge within the company.


  10. "My review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foundation Software Developer in Manchester, England
    Current Employee - Foundation Software Developer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people here are great. Everyone is friendly and willing to help in a heartbeat if you are stuck.
    The staff here like to work hard and play hard, so you end up having fun whilst also completing a lot of tickets simultaneously. They use quite up to date technologies, and you will get plenty of experience with visual studio as well as node.js, as well as concepts such as test-driven development and dependency injection. Overall a great company to work for as a software developer.

    Cons

    Actually cannot think of any, from my time here.


  11. "Good ideas but no idea how to implement them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester City Centre, England
    Former Employee - Anonymous Employee in Manchester City Centre, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at LateRooms.com full-time

    Pros

    Office location
    Co-op close by
    Snooker hall opposite

    Cons

    Poor management
    Lack of direction
    Lack of investment

    Advice to Management

    Get the act together. You have some great staff who have great ideas. Start investing in the company and the technology behind it.

    Decide on what technology platform to use. It's great that you let the development teams decide on what technology to use but to much diversity become hard to maintain, troubleshoot and have knowledge of throughout the business.


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