3.0
31 Aug 2022
Constant calls and emails and mediocre management
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
Decent pay, good benefits, friendly coworkers, good food options. Decent perks.
Cons
Repetitive job with endless calls and emails with unrealistic metrics and nearly weekly changes from management to make the job harder. Shipping issues galore. Inexperienced mid level management. Endless promotions that lie to customers and can’t be delivered in time due to FedEx and lack of inventory. The job is apologizing to people for things that don’t arrive, troubleshooting bike issues and giving stuff away for free to appease angry old people every other call. No commission for selling bikes and accessories.