Lexington Reception Services Reviews

The hours are very long, even though the contractual horus are 40 + unpaid lunch breaks, dependent on what site you are sent to you might work a few more or a few less. You dont really have any say in this. The mobile nature of this job is very tiring and makes it hard to build relationships with colleages, it also means that you are given quite limited responsibilities at most sites. Things can get very very boring some days you will check in 3 guests and sit in silence for 9 hours. Progression is prohibited for 9 months, meaning you are required to remain on the mobile team for 9 months (even if a site manager recomends you for a permanent position based on your work). It seems that even when you get this permanent postion it is not uncommon for contracts to be pulled and then you end up back on the support team. Certain sites have a very bad culture and management continue to send support staff dispite being told they are uncomfortable. I can think of one site where I know atleast 5 staff members explicitly said they were uncomfortable over a 2 year period and were all sent back for cover anyway. You do not know where you will be working next week until Friday afternoon, and it regulalry changes in the morning. You are expected to cover your own travel costs if you are rerouted on your commute or moved part way through the day. I was sent to sites where I had not been trained to cover a few times. Once I was sent to a single person site, given a 30 minute crahscourse and then left for the rest of the day. I would say the overall the nature of the job is very isolating, and combined with the boredom and long, unpredictable hours it does take its toll. On the other hand you can meet alot of interesting people, but overall I never really felt like part of a valued team. Pay is lower than other similar companies, statutory minimum holidays and no sick pay. It says on the job advert that lunch is provided every day, but this is just not true at all.

No cons to share. !!!