Does Liveops pay their employees well?

According to anonymously submitted Glassdoor reviews, Liveops employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Liveops. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Liveops?

55% of Liveops employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Liveops 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Liveops?

Customer Service Representative (276) , Independent Contractor (142) , Customer Service Representative (CSR) (55) , Independent Agent (49) , Customer Service Agent (33) , Call Center Agent (31) , Customer Service (20) , Sales Representative (19) , Contractor (18) , Agent (16) , Call Center Representative (14) , Call Center Customer Service Representative (8) , Director (8) , Licensed Insurance Agent (8) , Inbound Sales Representative (7)

What are the pros of working at Liveops according to real employee reviews?

"The pay is good if you get calls for the whole 30 minutes you work." ((in 77 reviews)); "Flexible SCHEDULE works great when you need to the flexibility in your life" ((in 74 reviews)); "Hours are flexible if you want a part time job with little to no pay." ((in 65 reviews)); "The people I work with & around are great!" ((in 32 reviews)); "The best part of the job is the flexibility by far." ((in 24 reviews))

What are the cons of working at Liveops according to real employee reviews?

"Unpaid training and when it is not busy the pay decreases due to fewer calls coming in." ((in 90 reviews)); "No benefits because you are an independent contractor and they don’t pay a set hourly rate." ((in 43 reviews)); "pays per min talk time so if the calls are coming in slow no money" ((in 25 reviews)); "Communication can be poor." ((in 21 reviews)); "BAD leadership." ((in 9 reviews))

What are employees saying about Liveops redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Liveops redundancy and their outlook for job security at Liveops in 2026.

Liveops Reviews

3.3

55% would recommend to a friend

(791 total reviews)

Greg Hanover

63% approve of CEO

55% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity and inclusion

3.3

Culture and values

3.2

Career opportunities

3.0

Senior management

2.7

Compensation and benefits

Liveops has an employee rating of 3.3 out of 5 stars, based on 791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liveops employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

791 reviews

2.0

20 Oct 2014

A lot of promise, and a lot of promises: Neither fulfilled

Sales director

Recommend

CEO approval

Business outlook

Pros

Excitement and the feeling that there is technology being developed that will be shaping the future . The potential for exercising share options. Some excellent customers like Salesforce. Technology that looks and feels intuitive in client demonstrations.

Cons

This might just be a 'start-up thing' - but I found some major challenges. There is an awful lot of vapourware in terms of what is presented to the customer/partner, and what is actually happening/achievable, proven... this pushed me out of my comfort zone as a salesperson at times. Also the culture is entirely US-focussed, highly detached and quite often does NOT reward effort outside of billable seats. I found that this combination saw some fairly schizophrenic 'hire 'em and fire 'em' decisions, and I have since seen a significant slice of influential Management (Sales and Product) removed - but I know some guys there still working serious hours and finding life fairly uncomfortable.

5.0

15 Jul 2014

Great to be able to help build a winning company

Marketing

Recommend

CEO approval

Business outlook

Pros

- Excellent product set that hits the market sweet spot for multichannel cloud contact centres - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here. - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust. - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

Cons

- Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

4.0

23 Jul 2014

Innovative company and a great place to work

Managing director uk

Recommend

CEO approval

Business outlook

Pros

Main aim of the CEO is to build a great company. Employee and Customer satisfaction are the top priorities for the leadership team Flexible work environment and a fun culture

Cons

The company is on a huge change curve and it's difficult to comment on the cons at this point. One of the main things that was a challenge was company communication but this has already been addressed by the deployment of new communication tools such as Lync

Viewing 1 - 3 of 791 Reviews

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Liveops

Liveops Reviews

Ratings by category

Reviews by job title

A lot of promise, and a lot of promises: Neither fulfilled

Great to be able to help build a winning company

Innovative company and a great place to work

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