Working at Liveops | Glassdoor.co.uk

Liveops Overview

Scottsdale, AZ (US)
201 to 500 employees
2000
Company - Private
Staffing & Outsourcing
£50 to £100 million (GBP) per year
Competitors

Arise, Working Solutions, Five9

Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

Liveops Reviews

  • Helpful (1)

    "Great to be able to help build a winning company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England
    Recommends
    Positive Outlook

    I have been working at Liveops full-time (More than a year)

    Pros

    - Excellent product set that hits the market sweet spot for multichannel cloud contact centres
    - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here.
    - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust.
    - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.

    Cons

    - Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

    Advice to Management

    Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.

See All 687 Reviews

Liveops Photos

Liveops photo of: 2016 Company Kickoff
Liveops photo of: CEO, Greg Hanover speaking @ our annual company kick-off
Liveops photo of: Scottsdale HQ
Liveops photo of: Our annual company kick-off
Liveops photo of: Our annual company kick-off
Liveops photo of: Our annual company kick-off
See All PhotosSee All

Liveops Interviews

Experience

Experience
58%
22%
20%

Getting an Interview

Getting an Interview
94%
2%
2%
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Liveops.

    Interview

    i applied and was asked for money for a back ground check and would I be willing to pay that. I said no. Once I said I was unwilling to pay to get a job. that was the end.

    Interview Questions

    • would you be willing to pay 50 dollars for a background check?   3 Answers
See All 91 Interviews

Liveops Awards & Accolades

  • Gold Stevie Award for Call Center Training Practice of the Year, Stevie Awards, 2016
  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2017
See More

Work at Liveops? Share Your Experiences

Liveops
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or