Working at Liveops |

Liveops Overview

Scottsdale, AZ (US)
201 to 500 employees
Company - Private
Staffing & Outsourcing
£50 to £100 million (GBP) per year

Arise, Working Solutions, Five9

Liveops enables people to work around their lives by connecting a skilled workforce of onshore virtual agents to customer service and sales opportunities on behalf of our nationally recognized customers. Our award-winning work-at-home call center model offers our partners ... Read more

Mission: Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet spikes in demand. More than 400 organizations across industries including retail ... Read more

Liveops Reviews

  • Helpful (1)

    "Great to be able to help build a winning company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in London, England
    Current Employee - Marketing in London, England
    Positive Outlook

    I have been working at Liveops full-time (More than a year)


    - Excellent product set that hits the market sweet spot for multichannel cloud contact centres
    - Superb team of people - all pulling together in one direction, and supporting each other. Love being part of what we're building here.
    - Not bounded by my job title - I can see what needs to be done so roll my sleeves up and do it. Great to have that autonomy, and trust.
    - New leadership team (new CEO) adding fresh impetus and momentum, marked by balance of focus on and respect for both customers and employees. Dramatic improvement in employee communication that has re-established a true sense of 'team LiveOps'.


    - Usual challenges/growing pains of a young company in start up mode: how best to apply resource to drive growth at optimum pace? But if you have an opinion on how to work through these challenges, yours will be as valuable an input as everyone else's.

    Advice to Management

    Some of my comments above are typical of those that characterise 'great places to work': trust, team/camaraderie, respect, communication, management credibility, and enjoyment. We have an opportunity to turn LiveOps into a 'great place to work': keep walking the talk, and I'll walk with you.

See All 716 Reviews

Liveops Photos

Liveops photo of: 2016 Company Kickoff
Liveops photo of: CEO, Greg Hanover speaking @ our annual company kick-off
Liveops photo of: Scottsdale HQ
Liveops photo of: Our annual company kick-off
Liveops photo of: Our annual company kick-off
Liveops photo of: Our annual company kick-off
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Liveops Interviews



Getting an Interview

Getting an Interview





    Independent Agent Interview

    Anonymous Employee in Miami, FL (US)
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 1+ week. I interviewed at Liveops (Miami, FL (US)) in February 2020.


    I was nervous but it was actually pretty easy.
    The only interview they do is telling you to read a paragraph and answer one question they send you by email prior to your call.
    I applied to bilingual.

    Interview Questions

    • In English - Please tell us what attracted you to this opportunity?   Answer Question
    • In Spanish - Can you describe a time you had to return a product?   Answer Question
See All 92 Interviews

Company Updates

  • Learn about being a Liveops independent contractor! We are hosting live sessions to help give you more insight into becoming an independent agent with Liveops. Click below to register for an upcoming free session.

  • In today’s world, we’re all doing our best to juggle the demands of our personal and professional lives. Hear how #workfromhome has allowed Agent of the Month, Teresita, to achieve the #balance and #flexibility she needs to thrive as a business owner, social worker, graduate student, mom, and more

    Customer care agent shares her secrets to performing at an elite level - Liveops, Inc.

    She's also a business owner, social worker, graduate student and more If you've ever felt like there wasn't enough time in the day, you need to meet Teresita Johnson. A true entrepreneurial spirit, Teresita is able to accomplish more in one day than most of us can in a week or month.

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Liveops Awards & Accolades

  • FlexJobs' 100 Top Companies with Remote Jobs, FlexJobs, 2020
  • Gold Stevie Award for Customer Service Training Product of the Year, Stevie Awards for Sales and Customer Service, 2019
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