Pros
Salary - the MD has to pay well to attract anyone to work there (but no amount is high enough to put up with all you have to endure there)
Cons
The MD/owner of the business. Regardless of how high the turnover (100-200% of staff), however unhappy the staff and the poor reviews, she is unable/unwilling to take any personal responsibility and change for the good of her employees. It is a depressing place to work with a culture of fear that I have never experienced even a fraction of at any other employer. The MD controls everything. You are ‘encouraged’ to share your passwords to everything including LinkedIn, so they can post on your behalf. Employees emails are looked at regularly by the MD & picks up on the smallest thing if you are out of favour. It is a waiting game to see who will be next to be the next victim…. The social media/marketing from Loch is quite frankly laughable as all posts regarding good people management & training are not in evidence at all within the company. The MD’s mood that day dictates the general atmosphere in the office. You can tell as soon as you walk in the door what kind of day it will be. The only good days are when she is out of the office. It is such a shame as Loch have had some great employees who genuinely want to do a good job for the MD & company in general, but do not last there as they either cannot bear how they are treated or the MD has turned against them (the majority of the time, unfairly). As no one lasts long, many have less than 2 years service so no recourse for terrible treatment. It really is very depressing to witness such shockingly poor people management. Those that do remain are good people & probably feel trapped l, do not work at the Tunbridge Wells office or have worked there since a young age & have been conditioned to accepting (& participating in) poor practices. This review is no reflection on those people. They are just trying to do a good job under very very difficult conditions. Unfortunately the poor reviews of this company are accurate. The good ones were from new employees who are ‘encouraged’ to post reviews to boost the average feedback scores. You only need to see how often you see job adverts for Loch to realise the turnover is so high. They are not ‘growing’ as they claim on adverts, they are replacing yet another employee or 3 that have either walked or been pushed out. I can only encourage anyone considering working at Loch to look elsewhere. A decent salary is not compensation enough for an awful place to work. You can do better!
