Mansfield Hall Reviews

- There was an ever- expanding divide between the executive team and the staff who worked on site with students directly. I saw this regularly lead to controversial and uninformed decisions and policies made by higher ups that were often unfair and/ or very difficult to implement which negatively impacted students and staff. -In many ways there was a toxic and dysfunctional culture again seeming to stem from the executive team being out of touch or at odds with their staff and students. There was regular turmoil and t leadership was often reactive to feedback, played favorites, and gaslighted and undermined staff and students despite legitimate concerns and perspective being expressed. - The organization often felt very hypocritical when it came to accessibility, inclusion, and respect towards the students and staff it claimed to support. While some steps were made to address these issues they usually backslid and ultimately were not given the time, energy, and resources needed to address the real issues. - Unrealistic expectations of staff and an unwillingness to increase staffing especially on the coaching level despite clear and consistent need. Staff who were in charge of supervising other staff were often given little training or support in how to do this effectively. Pretty much everyone was overwhelmed most of the time.

Private pay program - it means that you get to do really great work for a select few students that have the financial means to enroll in the program. Many staff have called for scholarship or financial aid opportunities so that the program could be open to a more diverse group of students, but these requests were quickly dismissed as "we tried that and it didn't work.” Poor supervision. Leadership does not give appropriate guidance for middle management on how to be strong supervisors and this trickles down throughout the company. Nepotism continues to be an issue at this organization. As someone that entered this role with an advanced degree and several years of experience, it's frustrating to think about how much more money and advancement I might have had if I went to summer camp with the President. Organization does not have clear system for hearing or responding to employee feedback. I did not get the impression that upper level management is interested in actively listening to staff about challenges or that they are planning to change how they run the organization (I didn't even have an exit interview). Many staff have left because of these frustrations. Because your employment at Mansfield Hall is "at-will" you can be fired at anytime for any reason. I've seen a number of colleagues very swiftly and unjustly lose their jobs here.