Matterport Reviews

I had to deal with a particularly bad manager, a narcissist of the highest order. The manager had and a total lack competence in all areas, from time management to just running a simple meeting, and his social skills were equally bad. I could go on lengths about that manager, but the problem is much deeper. It starts with the terrible recruitment process, basically there is none. They would higher any person that is claiming to be fit for the job and talks a good game. The management knew about the toxic manager, but protected him anyway. Do not expect to get any help from HR or the leadership, and if they sent any employee surveys you better give 5 stars or else you will be marked out. The claims of "making a dent in the universe" and an "AI powered digital twin" are empty, because the demand is simply not there. The company tries to succeed in Real Estate, Retail, Construction and Events, but the requirements in these industries are very different and it does not fit any use case. Real Estate would be obvious, but the company is cannibalising itself with hundreds of resellers and service providers. The whole company is stressed and overworked, being burned out is part of the DNA in this company. Managers will create plenty of busy work to look good, and reps are expected to play along.

I have been working at Matterport for just over 2 years and have seen multiple top level changes in US and EMEA, below are some of the things I have witnessed. no clear career progression- you will be told to get promoted if you do 2 jobs at once "you only get the role if you prove to us: next to your existing role, that you can do the job you want to be promoted"/ your manager will change the goals/objectives for your promotion on a constant basis, mostly shortly before you achieve your objectives for a promotion - management changes the objectives. they will tell you multiple different roles to pursue within 12 month and come back at the end to you with "you seem like you do not really know which role you really want" although it is them who is changing the roles & objectives - very inexperienced management in UK - none of the managers has managed people in the past - micro management is big - favourites are being played and only those who are in line with management will get promotion / people who are friends with management have a lot of freedom and lee-way in everything they do. special treatments for friends basically. same applies for promotions- you are voicing concerns or bringing issues to management attention - you wont get a promotion -retaliation if you speak up about issue is the norm. you will be excluded from meetings and groups and I have witnessed managers telling me to "stay away" from certain people - people are getting "branded" as "frustrated" within the company to exclude them from socials activities within the companies I have seen experienced sales directors getting excluded from management because they are voicing concerns and giving unpleasant feedback to the management you will be made redundant on first possible occasion - no recognition for achievements -in fact I have seen the leadership team taking credits for deals that have been closed by Sales rep -pay is under industry standards