Does MedAssist pay their employees well?

According to anonymously submitted Glassdoor reviews, MedAssist employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at MedAssist. This rating has been stable over the past 12 months.

How satisfied are employees working at MedAssist?

32% of MedAssist employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MedAssist 2.8 out of 5 for work life balance, 2.3 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at MedAssist?

Patient Service Representative (14) , Patient Account Representative (7) , Eligibility Specialist (4) , Onsite Patient Representative (3) , Patient Access Representative (3) , Patient Representative (3) , On-site Representative (2)

What are the pros of working at MedAssist according to real employee reviews?

"I enjoyed the people and the role." ((in 6 reviews)); "2. Benefits are decent" ((in 5 reviews)); "Average pay, above average medical benefits and normal office hours" ((in 4 reviews)); "Good coworkers in our area" ((in 3 reviews))

What are the cons of working at MedAssist according to real employee reviews?

"Management is horrible." ((in 10 reviews)); "Limited opportunity for advancement unless you are in urban areas" ((in 4 reviews)); "No room for advancement." ((in 4 reviews)); "Instead of talking to you how to help or if more Training is needed they write you up for if you don't do it right." ((in 3 reviews))

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MedAssist

MedAssist Reviews

2.7

32% would recommend to a friend

(93 total reviews)

Venkat Raman

48% approve of CEO

32% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.8

Work/Life balance

2.5

Senior management

2.5

Compensation and benefits

2.3

Culture and values

2.1

Career opportunities

MedAssist has an employee rating of 2.7 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MedAssist employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

93 reviews

2.0

29 Mar 2018

Office Space.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexibility with schedule and lots of nice people.

Cons

Office Space. Very little room for growth and uninspiring leadership. Executive leadership is often disrespectful to their underlings and that disrespect ripples throughout the company organization.

1.0

3 Sept 2015

MedAssist, a FirstSource Co.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great company for someone who values quantity over quality, or who is solely production-driven. Those who thrive on high-stress environments with unattainable expectations will do well.

Cons

Employees are devalued, expendable, & severely underpaid given the undisclosed & ever-increasing tasks forced upon them, all at the expense of compassion & customer service. Corporate culture at its worst!

1.0

19 Jun 2015

I know the in's and outs

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Not sure there are many since they let go so many good people and brought in money hungry upper management.

Cons

I worked for corporate and I know that the only thing they are worried about is the bottom line and not the employees. Their hiring practices are very biased and the management staff is completely clueless when it comes to the people who actually make the company, which is the people on the phones. Managers have favorites who they allow to do whatever they want and the employees who do their work and don't socialize are bullied. This place is like being in high school all over again. Their is no confidentiality when it comes to employees. I loved what I did, I just hated doing it for that company once they brought in new management. I would never recommend this company to anyone in any of the cities.

Viewing 1 - 3 of 93 Reviews

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