Mercer Reviews
Updated Sep 19, 2019
Found 2627 reviews
"Perfect blend of technology hands-on and work life Balance" (in 288 reviews)
"dynamic, exciting work environment" (in 139 reviews)
"Small team size and work-life balance" (in 151 reviews)
"When you work in Customer Service its always going to be high stress, with some long hours and even longer calls when you work 3rd shift" (in 78 reviews)
"Really good experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at Mercer full-time for more than a year
Pros
Great people on my tean
Cons
Not enough training opportunities at the company
Mercer2019-01-30"A good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Mercer part-time for more than 8 years
Pros
Flexible/part time working readily available, depth and breadth of resources, great colleagues and collegiate atmosphere, lots of autonomy coupled with great support.
Cons
Can be under-resourced at junior and admin level; in common with most big firms, multiple layers of hierarchy and cumbersome bureaucracy.
Advice to Management
Work on retention at analyst level and recruit more promptly and fully when people leave. Nurture talent better as people progress in their careers
Mercer2019-09-17"Good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookI have been working at Mercer full-time for more than 8 years
Pros
Lots of opportunity to progress
Cons
Workload is high and support to develop is limited due to the workload.
Mercer2019-09-11"Employee Friendly"
StarStarStarStarStarI worked at Mercer full-time
Pros
Good and healthy work environment
Cons
Pay packages are low as compared to market
Mercer2019-09-09"Good place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI have been working at Mercer full-time for less than a year
Pros
Nice company and nice teams / people
Cons
Lack of progression in specific offices I was in
Mercer2019-08-28- Helpful (2)
"Hard work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Mercer full-time for more than 5 years
Pros
Flexible, dynamic, exposure to great clients, great people.
Cons
Salary is poor, bonus is a joke. Overloaded with clients.
Mercer2019-08-23 - Helpful (2)
"Great Place To Work - Would Be Good To Feel More Appreciated"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI worked at Mercer full-time for more than 8 years
Pros
The people are amazing, they are the reason I stayed at Mercer for so long. Such a lovely bunch of friendly people, passionate about their work who will give it their all to make sure the job is done - giving it their everything!
Cons
This was known, and it was felt this was taken advantage of at times. Being the other side of the fence I am confident it wasn't the case, it was just office politics and budgets and efficencies etc, but the communications from senior management didn't reinforce this. Although they tried their best, a lot of the time I felt like a number and not a valuable member of staff.
Advice to Management
Take process improvement suggestions seriously, not just pop them in a queue with an infinite timescale to be looked at. We're trying to help you - not create more work! Also look at what we are capable of when promotions are available, rather than just whether our face fits.
Mercer2019-08-09 - Helpful (2)
"Great benefits and perks, but that’s all"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at Mercer full-time for more than 8 years
Pros
Forward thinking Diverse & inclusive Flexible working Nice people Nice office
Cons
Lack of support & compassion from management No time for personal development Staff are over stretched and stressed IT system needs an overhaul
Advice to Management
The managers need to speak to the people on the floor and really find out what’s going on instead of bleeding everyone dry and demanding more and more. And recruit more staff.
Mercer2019-08-21 - Helpful (2)
"Worst Company throughout my career!"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Mercer full-time for more than a year
Pros
Used to have a good reputation, big company, pays well
Cons
Discriminating despite all their words about diversity. Discriminating on different cultures and status, having a family is not in, certainly not applying for unpaid parental leave. Collegues ready to put a knife in your back. They steal prospects from you while you are on holiday. No team spirit, it is you against everyone. Unhealthy work environment. Don't try a dialogue about it, this will just ensure that they... try to get rid of you.
Show MoreAdvice to Management
Listen to the staff and LEAD. A leader should not just ignore any unpleasant circumstances. They pay well, but treat you like a slave.
Mercer2019-09-11 - Helpful (1)
"Pretty low morale and high turnover"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Mercer full-time for more than 5 years
Pros
Some good policies such as employee relocation and flexible working
Cons
A pretty miserable place in general
Mercer2019-08-30