Mercer Reviews | Glassdoor.co.uk

Mercer Reviews

Updated 19 July 2018
2,120 reviews

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3.4
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Mercer President and CEO Julio A. Portalatin
Julio A. Portalatin
665 Ratings

2,120 Employee Reviews

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Pros
Cons
  • "The must work in the work/life balance more" (in 138 reviews)

  • "No work life balance due to the amount of tasks need to be done" (in 33 reviews)

More Pros and Cons

  1. "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Glasgow, Scotland
    Current Employee - Senior Consultant in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Good opportunities to progress in the company

    Cons

    Some processes too regimented which can cause client frustration

    Advice to Management

    good communication and recognising hard work


  2. Helpful (2)

    "Little Development Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mercer (More than a year)

    Pros

    Global Leader
    Good Pension Scheme
    Some Good People

    Cons

    Leadership detached from most staff
    Opportunities to develop reserved for senior staff

  3. "Mercer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in London, England
    Current Employee - Actuarial Analyst in London, England

    I have been working at Mercer full-time (More than 5 years)

    Pros

    Nice people, flexible environment, good development opportunities, great study support

    Cons

    Lower pay/bonus than competitors, progression can be slow, old fashioned culture, very risk averse


  4. ""Nice" place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in London, England
    Current Employee - Senior Associate in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercer full-time (More than 8 years)

    Pros

    Great benefits, lots of emphasis on wellness, health, healthy food in cafeteria, diversity and inclusion, employee surveys, flexible working is encouraged, easy hours, great if you have a long commute and a family. Great for young people.

    Cons

    Static management structure, hard to get promoted, hard to get recognition for making money for the company as they are more interested in networking and politics. Easy to get lazy as there is little incentive to perform. Goals are a mystery. Not great for ambitious senior staff - they do not stick around.

    Advice to Management

    Concentrate on the bottom line


  5. "Awesome environment - slow processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Data Scientist
    Current Employee - Junior Data Scientist
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    People are brilliant
    Diversity and inclusion is real
    Companies ethics are good
    Flexible working
    Ok benefits

    Cons

    Salaries are low
    Not enough value to the employees
    Processes are extremely slow
    Project management is not ok


  6. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercer full-time (Less than a year)

    Pros

    People I worked with on a day to day basis were great
    Good inner city location

    Cons

    Poor upper management create impossible work demands
    Don’t replace staff when they leave
    Very inefficient HR department


  7. "Lack of Career Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in London, England
    Current Employee - Technical in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Mercer full-time (More than 3 years)

    Pros

    Friendly Co Workers, Flexible environment

    Cons

    Outdated IT systems, Poor Salary, Lack of Career development that management & hr mention they are working on for years but still no career framework appears to be taking shape.

    Mercer Response

    9 May 2018 – UK HR Director

    Thanks very much for your commitment to Mercer for the past 3+ years. Great to hear our flexibility is working for you. Sorry to hear your frustration around your career path and development... More

  8. Helpful (3)

    "High pressure, inflexible employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly staff, lots of overtime if you are available to do it. There's not much else I can say really

    Cons

    Too much work, not enough people. They rely on people doing overtime to manage workload. Completely inflexible for people with families (unless your pally with management). Very high staff turnover

    Advice to Management

    Look after the welfare and mental health of your employees and not so many would leave!


  9. "Great work-life balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Very social company with plenty of social events. The people are all really friendly.

    Cons

    The management are disengaged from the analysts.


  10. "Great company, lots of great people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Owner in London, England
    Current Employee - Product Owner in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mercer full-time (More than a year)

    Pros

    Great people. Lots of ideas. Great building. Flexible working practices

    Cons

    Slow moving machine, not agile, low salaries

    Advice to Management

    Increase transparency, increase salaries and cut down red tape


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