Mercer Reviews | Glassdoor.co.uk

Mercer Reviews

Updated 15 March 2019
2,341 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Mercer President and CEO Julio A. Portalatin
Julio A. Portalatin
758 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Demanding environment that can make work life balance a challenge" (in 146 reviews)

  • "No work life balance due to the amount of tasks need to be done" (in 35 reviews)

More Pros and Cons

  1. "Retirement Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    Work life balance great.

    Cons

    Sometimes long hours, but overall a great place

    Advice to Management

    Keep up the good work


  2. "Associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Flexible working, friendly environment, good culture

    Cons

    Lots of bureaucracy and unnecessary structures as with any large companies

  3. Helpful (2)

    "Could do better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    Err....some decent people there who want to get the work done. Nice view from tower place office.

    Cons

    Disorganised, lack of clear direction and you are seen as a commodity.
    Loads of politics and people ‘ playing the game’. London very dog eat dog office and people will happily stab you in the back of it gets them ahead.
    Lots of restructuring happening this year and loads of people leaving

    Advice to Management

    Treat employees with some respect. For a company that talks about helping your clients improve the lives of their employees, perhaps you should try sorting out your own backyard!


  4. "International Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    company exposure, technology, learning tools

    Cons

    hours, career progression, employee engagement


  5. "Good place to make a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Mercer full-time

    Pros

    Study support is good for analysts
    Great resources to do the job well
    Flexibility on location across the UK

    Cons

    Will outsource junior work / jobs abroad where possible, can leave teams thin at less senior levels

    Advice to Management

    Keep more junior resource in UK offices


  6. "Very disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Workday Consultant in London, England
    Former Employee - Workday Consultant in London, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    I worked with some amazing people in my team.

    Cons

    In 1 year I worked on 1 project. Managers are spread too thin and basically don't have the time to pay attention to their teams professional growth.

    The processes are outdated and should be reviewed and changed to keep up with the times.

    I was paid an incorrect salary, for various reasons, for the first 6 months of working for the UK entity. HR was not helpful with any queries I directed at them.

    3 months after leaving the company I had not heard anything regarding my pension. I reached out to HR and was told I had to write to them and that they don't have a contact number.

    Well, it turns out, that this being 2019, they DO have a contact number that I had to source by myself.

    Advice to Management

    Don't employ more people if your current staff don't have any work. Pay more attention to employee's. They are the backbone of your organization.

    UK HR for MMC need to be work on their people skills. They are rude and dismissive and not helpful in the least.


  7. "Average company and average prospects lots of restructuring"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Mercer full-time

    Pros

    Mostly nice people and nice atmosphere

    Cons

    Very disorganised and lots of politics and little pay

  8. "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Investment Analyst in London, England
    Former Employee - Investment Analyst in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than 3 years)

    Pros

    People are nice
    Study package

    Cons

    -Little exciting work and client contact for junior employees, hence the high turnover at Analyst level.
    -Lacks diversity there’s only about 10 BAME in the whole London office
    -Lower pay

    Advice to Management

    Engage with junior employees and give them opportunities to grow. You hire smart graduates with a lot of potential but don’t there a limited opportunities to cultivate it.


  9. "Really good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pension Administrator in Croydon, England
    Former Employee - Pension Administrator in Croydon, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Mercer full-time (More than a year)

    Pros

    Great people on my tean

    Cons

    Not enough training opportunities at the company


  10. Helpful (2)

    "Weak leadership and directionless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Mercer full-time

    Pros

    Great clients, really nice people and people want to do the right thing.

    Cons

    The UK business is run by the US who have suffocated growth. UK not empowered to build in its one marketplace and the JLT integration will only make it worse in the short term.

    Advice to Management

    Fantastic new President and CEO who needs to people at the top of the priority list. Otherwise great people will go elsewhere.