Monese Reviews

3.1

47% would recommend to a friend

(211 total reviews)
avatar

Virraj Jatania

51% approve of CEO

42% positive business outlook

Monese has an employee rating of 3.1 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Monese employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

211 reviews
1.0
3 Jun 2019

Was so promising but then such a letdown

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly colleagues, free snacks and beer.

Cons

Lack of communication, especially when giving feedback to staff. People dismissed in a very underhand way; whole marketing team were told at 4pm, another person was dismissed at 5pm after being given one warning 2 weeks prior. Technically, just about legal but VERY CUTTHROAT. Favoritism of one particular staff member who would complain to HR about other colleagues because she thought they were giving her dirty looks or they didn't like someone using a harsh tone to them even after they apologised to her. In any other company the HR process would be seen as a shambles.

1.0
19 Mar 2023

Dreadful, just dreadful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There WERE really smart team members (who have been laid off), snacks in the office (there probably aren’t any now after all the lay-offs, lmao)

Cons

CEO is a delusional liar to both investors and employees, CTO is an angry baby who throws tantrums when something goes wrong (which is very often), head of growth is clueless and thinks he understands social media, COO is a bully beyond belief, CFO got fired for making the company run out of cash (sorry Norris, hiring Revolut’s dumped CFO won’t make Monese become Revolut much to your dismay) Abysmal treatment of employees, who work so hard to improve the poor product proposed by the CEO. These hardworking employees are the ones who secured the company’s funding, only for the incompetent leadership to blow it on disgraceful product ‘features’ (think snowflakes in the background of the app for the Christmas week), marketing ‘campaigns’, and ridiculous expenses + luxurious trips for Norris. Do not work here. The leadership DO NOT know what they are doing. Monese B2C will not exist in a few years’ time, and Monese B2B is Norris’ path to becoming the millionaire he wants to be (after selling out all of his employees).

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Monese Response
3y
Thank you for your feedback. The characterisations of people and events above are troubling and not ones we believe to be fair. However we are always looking for ways we can improve as a team and therefore value feedback from all current and former employees. We can assure you that our People team has not and would never post fake reviews on Glassdoor. Thank you for your efforts whilst you worked at Monese.
1.0
6 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Nice people within the teams who are willing to help each other

Cons

The senior bosses are incompetent, and the pressure was put down on the staff who did all the hard work. The AML department were made to do a big long project and were promised rewards at the end of it. Once it was finally completed we were rewarded with lots of people getting made redundant with 0 warning after years of loyal service. A disgusting way to treat hardworking staff, most of their problems stem from hiring incompetent contractors who end up making backlogs even worse than they already are and us who are paid much less than the contractors were left to clean up the mess COO is rude and arrogant, asks people to give their opinions and then laughs them away, it was likely the ones who were willing to raise concerns that were the ones who lost their jobs. We understand redundancies can happen but the way it was done at Monese was absolutely atrocious and crushed many people's mental health

Viewing 1 - 3 of 211 Reviews

Glassdoor has 220 Monese reviews submitted anonymously by Monese employees. Read employee reviews and ratings on Glassdoor to decide if Monese is right for you.