MoneyGram Reviews

3.2

39% would recommend to a friend

(834 total reviews)
avatar

Anthony Soohoo

42% approve of CEO

32% positive business outlook

MoneyGram has an employee rating of 3.2 out of 5 stars, based on 834 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MoneyGram employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

834 reviews
2.0
3 Jun 2015

Clueless decline

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the employees get something extra for working for a company that helps hard working migrants send money around the world to where it has a huge impact. Generally positive people with some talent.

Cons

Statements on strategy and cost cutting launched without a plan. How to get there is not of interest to senior mgmt and as such, unsurprisingly, ability to deliver is low but the rest of the employees are punished / suffer when targets not met. Then the Board gives themselves new retention bonuses to celebrate a falling share price - bonkers!

2.0
4 May 2014

Unprofessional and mediocre

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only 2 positive things I can say about MoneyGram are work-life balance and office environment. There is definitely a good work-life balance in the company due to the fact that people are not engaged so most of the employees are working 9 to 17.30 and are out of the door by 17.31. The office environment is also great, brand new building in central London with free beverages and biscuits.

Cons

Fast paced in a bad way. Decisions are made in hurry, then never finalised. People are not competent in most of the positions, they are not passionate about what they are doing, management spend little time on developing people, which have an impact on the atmosphere. Loads of employees are on the peak of their career, especially the ones who came from banks, burnt out, just wanting a quiet job. Culture is extremely american orientated, you have to be American and being based in Dallas in order to be in a decision making position. Don't be fooled by the job title and the salary as the company is very top heavy which makes managers (even directors) find themselves in a team of one, doing the kind of job that more junior staff is doing in other companies. No room for sharing ideas or challenging decisions as Americans decide about everything and they only need people who execute their decisions, in countries outside of the US not even directors have a decision making role. Structure change almost every month, high turnover in every areas. Lots of politics within the company. Reporting lines don't make sense most of the time. The worst company I've ever worked for, the only reasons I give 2 stars are the office environment and the work-life balance.

3.0
6 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Lots of really good and friendly people Big, international organization Unusual ethnic flavour If you want to do something there is usually a way

Cons

In case of personnel problems, managers don't know how to handle it, there is no competence. HR is only doing administration for themselves and legally needed. Lack of mentorship, senior managers are only busy keeping their jobs not growing or supporting own people. Lots of play and cheat.

Viewing 1 - 3 of 834 Reviews

Glassdoor has 954 MoneyGram reviews submitted anonymously by MoneyGram employees. Read employee reviews and ratings on Glassdoor to decide if MoneyGram is right for you.