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Monitise

Acquired by Fiserv

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Monitise Reviews

2.7

36% would recommend to a friend

(169 total reviews)

Lee Cameron

31% approve of CEO

20% positive business outlook

Monitise has an employee rating of 2.7 out of 5 stars, based on 169 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Monitise employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

169 reviews
1.0
29 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Nice people. Nice offices. Nice salary. Nice perks. Low workrate (There isn't any work to do, we don't have any customers).

Cons

useless senior management team. current banking product is slow, expensive and unreliable. new banking product is as dead as a dodo. no-one ever seems to know whats going on.... then with a day to go a "deadline" appears from nowhere. Inadequate software development practise - Most practitioners here are Waterfall rather than Agile. The architecture is scandalous, the new UK version was untested before being used for new client work. company wastes money on contractors, MacBook pros, absurdly paid managers whilst making engineers and developers redundant. HR team are pathetic, don't care about the staff or their problems. Leakier than a leaky bucket with company information and staff secrets. HR Director / manager has changed multiple times, senior management fail to realise the problem isn't the HR manager.... Staff were told to fill out a staff survey, which would be anonymous, so that senior management could "improve and listen to our problems". Turns out they used this survey to target people who had complaints, making them redundant or bullying them out of the door. This is the kind of backstabbing, nasty senior management this company has. no customers / new business. people sitting around, with nothing to do, waiting for the axe to fall. no strategy or any glimmer of hope on new business strategy or future. hundreds of staff being made redundant (for the 3-4th time). culture of continual change, constant manager sackings, payoffs, restructuring and internal company propaganda on the companies direction and future. a blame and pressure culture like no other, a company where failure is continually rewarded and hard work and achievement is punished. accusations of staff harassment, bullying, even racism are ignored. whilsteblowers are ignored and forced out. HR team / Marketing create fake positive reviews on glassdoor. I cannot portray in words how bad this company is......

2.0
5 Oct 2015

Product Owner

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Working with very talented people. 2. Excellent team spirit - everyone is very supportive. 3. Innovation is welcome - from new ideas to how to improve the delivery process. 4. Multiple clients means you could work on a variety of challenging and exiting projects.

Cons

Monitise agreed to transfer UK Professional Services staff to IBM. In the business world this makes sense as it will increase Monitise’s ability to handle larger custom projects globally. However the working culture has now changed: 1. IBM has removed or is removing the team spirit - now it’s a blame culture. 2. No innovation. IBM has added addition steps in the process. What was once an agile environment is now waterfall. 3. IBM are now in control. All the monitise values are thrown out the window.

1.0
18 May 2015
Recommend
CEO approval
Business outlook

Pros

Wow what can i say, at first this company was the darling of the city, investors and its customer. Started with a great strategy, great product offering and a clear vision for innovation in mobile banking and payments. Amazing and very talented workforce with the best of the best working at Monitise.

Cons

As the years rolled on and the company got bigger and bigger the vision, product offering was lost to pleasing shareholders rather than customers. Grew to big, vanity was the management's biggest downfall. Mass exodus, over spending, poor product offering , lack of innovation and ultimately poor delivery of product due to under investment in its platform.

Viewing 1 - 3 of 169 Reviews

Glassdoor has 182 Monitise reviews submitted anonymously by Monitise employees. Read employee reviews and ratings on Glassdoor to decide if Monitise is right for you.