Moonpig Reviews

3.1

41% would recommend to a friend

(146 total reviews)

Nickyl Raithatha

62% approve of CEO

36% positive business outlook

Moonpig has an employee rating of 3.1 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Moonpig employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

146 reviews
2.0
29 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Based on the fake reviews here, I guess they pay some employees to write them, so it must be nice for some staff. Compensation was reasonable, at market rates.

Cons

Private equity owners are only interested in growth; they installed new management at the CxO group level to ensure this end, resulting in an oppressive environment for the average employee. The platform is creaking with 15 years of technical debt which makes actual improvements to platform increasingly difficult. Yet there is no drive to improve the situation, only slapdash short cuts to plaster over the cracks to get in a few more sales. Nothing is documented, to solve basic problems you are encouraged to pester the beleaguered, demoralised crew of team leads who have the precious domain knowledge in their heads and who are dwindling in number. Little can be done without them. New approaches or challenges to alter the status quo are met with "it's always been like this" responses from a tech team who haven't been allowed the time to improve the software the company relies on. Cherry on the cake is the small desks in the overcrowded, noisy office which is always either too hot or too cold, where you have to queue to use all the facilities (meeting rooms, kitchen, even the toilets) There are far better employers out there who will not waste your time with all this as well as the pointless meetings and bureaucratic Jira workflows. I suggest you look elsewhere.

1.0
17 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Flexible working and my colleagues

Cons

The turnover is high for a reason, there are too many senior managers set in their ways. It takes months for decisions to be made, only for them to be withdrawn at the last possible moment.

avatar
Moonpig Response
1y
Thank you for taking the time to provide your feedback. We pride ourselves on our flexible working arrangements so we're pleased to hear that you appreciate this and the relationships formed with colleagues during your time with us. In order for us to evolve, feedback like this is vital to help us identify the areas we need to focus our efforts on, and will take on board your concerns outlined. Thank you again for your constructive feedback, if you have any further suggestions or would like to discuss your concerns in more detail, please feel free to reach out directly.
1.0
31 Dec 2024

Rinsed and shunted out the door

Recommend
CEO approval
Business outlook

Pros

Witnessed verbal abuse two times

Cons

Work ended with no notice period and remaining shifts cancelled with no reason given despite moonpig being pleased with the work I did. Gutted. Physical and verbal intimidation present multiple times in just one month.

Viewing 1 - 3 of 146 Reviews

Glassdoor has 168 Moonpig reviews submitted anonymously by Moonpig employees. Read employee reviews and ratings on Glassdoor to decide if Moonpig is right for you.