Muscle Food Reviews

2.6

29% would recommend to a friend

(82 total reviews)

Nick Preston

32% approve of CEO

28% positive business outlook

Muscle Food has an employee rating of 2.6 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Muscle Food employee rating is 26% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

82 reviews
1.0
28 Jun 2024
Recommend
CEO approval
Business outlook

Pros

High salary for very low pressure and stress.

Cons

Incredibly dysfunctional, no vision, no leadership, no accountability for failure. Nobody is working together towards a common goal but in fairness to the staff, this is made impossible for them to achieve by a CEO who seems to run the company purely on impulse, no logic found in any decision making. Shooting from the hip is an understatement! This has resulted in several initiatives failing miserably. Some drastic but necessary for survival cost-cutting has been disguised as progress but in reality the business continues to stagnate with no focus placed on it's products and service. Just constant messages to 'trade harder' - whatever that means! Constant rumours and speculation. Frequent redundancies. Communication is either non-existent or poorly circulated by company wide zoom calls where leadership will swear and giggle their way through what should be professional updates. Often left to find out company policy changes via LinkedIn posts. It’s embarrassing stuff at times. Despite recently offering remote and hybrid contracts, there’s now a relentless obsession for full-time office presence. One of many examples of flip flop decision making causing friction among staff. The office itself is soulless and in a really run down area. There are a small handful of employees who prop this place up and ensure it remains operational, beyond those few, the place is full of apple polishers

1.0
24 Sept 2024

Declining business rife with toxicity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are still, unbelievably, some skilled and passionate colleagues.

Cons

The company is led by an individual who thrives on creating a toxic, hostile environment where bullying is not just ignored—it's actively encouraged. Leadership seems to get a kick out of pitting employees against each other, fostering an atmosphere of fear and distrust. The CEO displays consistent sociopathic tenancies which he believes people are blind to - I assure you they are not. Previous reviews speak the truth about individual experiences of working at MuscleFood, and many have received childish, aggressive and unprofessional responses. Extreme unprofessionalism is a frequent occurrence with incidents such as door slamming, swearing, clear lies, arrogance and aggression. Decision-making is chaotic and reactionary. Business strategies are decided on a whim, without considering the long-term effects or colleague's experience and skill. Unsurprisingly, this has led to a steep decline in performance, which leadership either ignores or spins to blame on anything but themselves. If you value your skills, experience, or career progression, don't expect those to matter here. Expertise is routinely overlooked, and anyone who dares to point out the obvious flaws or tries to offer solutions is quickly made redundant. The morality, and legality of the business operations of MuscleFood should be at least questioned. Cutting corners seems to be the done thing, without consideration of effects this can have on employees, customers, or the long term longevity of the business. I can honestly say, without a doubt, that this is the worst business I have ever had the misfortune of being part of.

1.0
29 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Monthly voucher of £50 to use on food on site (only if YOU remember to ask for it though)

Cons

It’s just an absolute disgrace. Higher management are incredibly arrogant all whilst having no idea what they’re actually doing. It’s a bit like being in an episode of the apprentice with them blindly jumping through hoops for the chance of a back scratch from the CEO. INCREDIBLY clicky and although I managed to completely avoid the dive of an office in Nottingham, I was very aware of the bullying tactics used. On one occasion a member of staff wasn’t really fitting in so the term “we’ll just make it hard” was used. Unacceptable. The culture is based on who can do the stupidest stuff or drink the most instead of actually being useful. Chinese whispers from higher members of staff to frontline staff creating divides. The Manchester CS teams redundancy was mentioned almost 12 months before happening as the head of marketing said to a CS agent “the Manchester team won’t be around for long”…..nice one. On top of that slip up, which was left unpunished, they accidentally uploaded mine and my colleagues replacement on brightHR as “head of CS” before we were even redundant, however then claiming it was an accident and that’s not her role. Which is funny because that now is her role. When redundant, the same bloke who said we’d be gone, was actually my point of contact following redundancy. Firstly sending me entirely incorrect information to which I had to make him correct. THEN saying to ask questions if I had any further. I emailed upwards of 10 times chasing a single question and was ignored on every occasion. These are just a HANDFUL of things I can be bothered to reel off. Basically, if you want to be part of something where you can thrive. Avoid. If you want to be part of something where you can just be bang average and coast. This is the one for you.

Viewing 1 - 3 of 82 Reviews

Glassdoor has 85 Muscle Food reviews submitted anonymously by Muscle Food employees. Read employee reviews and ratings on Glassdoor to decide if Muscle Food is right for you.