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      NFP

      Engaged employer

      NFP Reviews

      3.7

      66% would recommend to a friend

      (644 total reviews)
      avatar

      Douglas W. Hammond

      71% approve of CEO

      63% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.7

      Work/Life balance

      3.6

      Culture and values

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      NFP has an employee rating of 3.7 out of 5 stars, based on 644 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      644 reviews
      2.0
      25 May 2022

      Good Starting Role in Employee Benefits

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Nice office area and location - Work hours

      Cons

      - Workload and role expectation does not align with low salaries - Unprofessional working culture between departments - Focused on expanding and acquisitions rather than employee satisfaction - Lack of career progression and opportunities, based on how long you have worked there and who you are close management with rather than merit - Extremely high staff turnover - Clients are more important than employees

      avatar
      NFP Response
      3y
      Thanks for your feedback. We are committed to building a culture that is inclusive and transparent and where employees can raise issues and voice their opinions. We are constantly reviewing salaries and other remuneration and strive to ensure we reward our employees in a fair and equitable way. We are in a high growth period and it is important to us to ensure all employees feel they have every opportunity to carve out their career with NFP. If you are willing, I am keen to understand more about your specific concerns. Please feel free to e-mail me at gemma.saunders@nfp.com. -Gemma Saunders, Director of HR and Operations
      1.0
      3 Oct 2025

      Immature UK leadership

      Consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Some nice people Breadth of services

      Cons

      Immature leadership A lot of disaffected employees Siloed working Limited traction with Aon

      avatar
      NFP Response
      7mo
      Thank you for the candid feedback and mentioning our amazing colleagues. We recognise the tremendous growth the company is going through and we will continue to work to build our infrastructure and processes whilst prioritising providing support for our employees. We take all feedback seriously and encourage our employees to raise any concerns they may have with their Manager or HR Representative. -Gemma Saunders, Group Operations Director, Europe
      1.0
      3 Mar 2025

      Awful Dictatorship

      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      No pros at all. They’ll want everything from you and give nothing.

      Cons

      Management needs to communicate better with each other. They talk a lot about mental health, but their actions don’t reflect it—it’s pure hypocrisy. Since the takeover, things have only gotten worse, with new rules that seem designed to take from staff rather than support them.

      avatar
      NFP Response
      1y
      The experience described definitely does not align with our people-first focus or our progress in solidifying NFP’s position as an employer of choice in our industry. While we know there is always room for improvement, from communication to culture, we’re proud of the progress we’ve made. We are more committed than ever to investing in our employee’s experiences to prioritise their wellbeing, belonging and impact, while ensuring this experience resonates with all of our employees. Thank you for your service to NFP and we wish you the best in your future endeavors. -Gemma Saunders, Group Operations Director, Europe
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      Glassdoor has 745 NFP reviews submitted anonymously by NFP employees. Read employee reviews and ratings on Glassdoor to decide if NFP is right for you.