NPAW Reviews

NPAW is utter chaos. There are no processes, on-boarding or training pratices in place. New employees are expected to execute large and unobtainable projects within short deadlines, without any prior training or support. Oh, and I arrived on my first day to find over 800 emails in my inbox, mainly spam emails or newsletters that I had been signed up to, without my consent. I came to NPAW to fill a role advertised for a native English speaker and yet I was given a laptop, keyboard and software to use which was all Spanish. I was receiving emails in Spanish and Catalan, making it difficult to work. Apart from the professional shambles, the culture is toxic. I was told that the company was international and that there would be many languages spoken and it was a great place for anyone to be. I soon learned this was not the case, and that people were only willing to speak Spanish at me, or around me in work and social situations, leaving me isolated from everything. When explaining several times that I was not yet conversational in Spanish or Catalan, people only shrugged and continued their conversations. I believe several members of the team are xenophobic and had no interest in welcoming me to the business. I don't believe that working here can help anyone develop professionally, or personally, employee welfare is non-existent and if you want to feel part of a valued team, then do not consider applying for a role here.

CX Level Managers are despot, tyrant, compulsive storytellers, with no respect for the employees. They tend to renege on their promises (salaries, bonuses, compensations in general, responsibilities). 0 reliability. 0 scruples. There is no company roadmap: daily work depends on the CEO mood (usually extremely bad). His language (in all possible channels: face to face, emails, chats, calls) includes swear words many times per day to refer to the employees, competitors and providers (among others). HHRR department is just few people working as recruiters not even knowing what is required for the offered job positions. Furtheremore, the inexperience of HHRR members, leads them to make a lot of mistakes with extremely important things such as payrolls, compliance with collective bargaing agreements. Reasons why? a) They do not care about current employees b) They have been instructed to procrastinate tasks related to current employees Either way, you have to, literally, chase after them to get answers regarding important employees' situations and compensations. Weeks, even months go by and no answers back. Expect NOTHING from them. Product Team does not exist. There is no manager or responsible since months ago. The department is in the hands of people coming from the Sales Department with no Product background or experience. That leads not to have Product Backlog / Definitions, Requirements, and according to their understanding working in sprints are not needed. Gender equality does not exist. Perfect example of Glass ceiling: salaries among female and male workers are significantly and noticeable different (they are not based on experience, responsibilities, performance reviews, feedbacks). Obviously, male salaries are way higher. While women have barely no compensation, men have carte blanche.