The positive reviews are clearly paid off or written by higher management to save face.
Pay is unacceptable and barely enough to get by. Don’t expect to be saving any money. Your paychecks are also incredibly delayed. For example, if you start working in April you won’t receive your April salary until the end of May, and you'll receive your May salary at the end of June.
They lie about contract information and hide important details until they present you the contract. Emails to the company either go unanswered or take several days with a sugarcoated response.
There are no true full-time contracts. You won’t be working for long periods during the summer and winter, and you are only paid for days worked. Some contracts only average at working 3 days per week, and others don’t even last the entire Japanese school year (ending in December rather than March for example).
No health insurance, no paid holidays, transportation is only partially covered. No way to make up for missed days.
While they sponsor visas, they are willing to illegally hire people to come to Japan to work before their visas are officially processed. You’re also off on your own in securing housing, opening a bank account, getting a phone number etc. if you arrive from overseas.
Terrible communication between schools and BOEs in terms of working expectations. They expect you to prepare lessons weeks, even months in advance. The company doesn’t care about students learning English, they just want to have students be entertained by an English speaker. They only care about keeping their contracts with the BOEs.
You will not progress as a teacher because they place many restrictions on how you can teach, and students won’t be progressing either because with the way contracts are set up, you will be meeting with the same class only once a week to once every few months depending on where you teach.
Lesson plans and materials provided are archaic and useless. The “training” they provide is a joke and will not prepare you to teach unless you already have teaching experience.
High turnover rate, and you are easily disposable. They might be rather new, but in terms of dispatch companies they are by far one of the worst and their sickening reputation needs to be accounted for and made aware of to anyone interested in working as an ALT in Japan.