Nala Reviews

4.4

90% would recommend to a friend

(12 total reviews)

Benjamin Fernandes

87% approve of CEO

60% positive business outlook

Reviews by job title

12 reviews
1.0
23 Sept 2025

Wasted potential

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart people trying to make a difference

Cons

My 12 months at NALA were defined by poor leadership, constant mismanagement, and a lack of vision or alignment across the company. Employees are treated as disposable, with little to no guidance, growth pathways, or ability to contribute meaningfully to the roles they were hired for. Turnover is extremely high, more than half of my colleagues were hired and fired within my short tenure. Many new hires quickly realized that HR had oversold the role, creating false expectations about what the day-to-day work actually entails. There is also a clear hierarchy of value placed on teams: engineering and data are prioritized, while other functions are neglected, despite their importance in making the overall business run effectively. The culture is toxic and exclusionary. Misogyny regularly surfaces in meetings, creating an environment where women, in particular, struggle to succeed. In short: this is not a company I would recommend for anyone looking for stability, growth, or a respectful workplace

avatar
Nala Response
8mo
Thank You for the detailed feedback, we really appreciate it
4.0
16 Feb 2026

Good team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good and talented teammates

Cons

Things constantly changing, Layoffs while still hiring

4.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

* Awesome mission: To reduce cross-border payment times and fees for Africa (mostly) - and still make a profit * An open and honest culture. Great people team. * Fun social activities to get people talking across departments. * Engineering: Only hire senior software engineers (use Claude to do the grunt-coding work).

Cons

* Quite a few managers left in 2025 and I don't know why. * Round of layoffs late in 2025.

Viewing 1 - 3 of 12 Reviews

Glassdoor has 14 Nala reviews submitted anonymously by Nala employees. Read employee reviews and ratings on Glassdoor to decide if Nala is right for you.