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Network Rail Reviews

Updated 21 October 2017
320 reviews

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3.5
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Network Rail CEO Mark Carne
Mark Carne
96 Ratings

320 Employee Reviews

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Pros
Cons
  • Poor communication from Senior management, although I think the new CEO is pretty decent (in 14 reviews)

  • Long hours at times with no overtime (in 9 reviews)

More Pros and Cons

  1. "Graduate Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Engineer in Bristol, England
    Current Employee - Graduate Engineer in Bristol, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Network Rail full-time (More than a year)

    Pros

    Flexible, structured training, get to see all aspects of company during graduate scheme, assist with proffesional registration.

    Cons

    Not specifically trained for a role once scheme ends, this can lead to people struggling to find a first appointment after scheme ends.

    Advice to Management

    Extend the shceme an extra year and train people for a role in this time.


  2. "Supportive, excellent experience opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer (Band IV) in Manchester, England
    Current Employee - Design Engineer (Band IV) in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Rail full-time (More than 3 years)

    Pros

    Supportive, excellent prospects, chances to transfer within company, very good at balancing workload together with work life balance. Good at motivating staff.

    Cons

    Publicly funded company has a no frills touch to remuneration. Overtime policy is very restrictive. Expenses policy sometimes leaves us slightly out of pocket.

    Advice to Management

    More transparency of reorganisations. Actively deal with poor performance.


  3. "Infrastructure Projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Network Rail full-time

    Pros

    CARE Pension
    flexible working
    opportunities to progress within the company
    Good level of autonomy

    Cons

    Top heavy in management
    leadership capabilities
    coaching culture not well distributed

    Advice to Management

    Improve leadership capabilities and coaching culture


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  5. "accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in London, England
    Former Employee - Accountant in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Network Rail full-time (More than a year)

    Pros

    learning and development; rewarding; 35 hours week; flexible working; nice office environment

    Cons

    too bureaucratic culture; old fashioned practices; too traditional; not having specific tasks; pay is too low

    Advice to Management

    to be more people orientated; to have training courses for managers;


  6. Helpful (1)

    "Could do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Advisor in London, England
    Former Employee - Commercial Advisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Network Rail (More than 8 years)

    Pros

    Variety of roles

    Will look after you

    Cons

    Lack of coherent Management
    Too many graduates promoted too soon and without the knowledge or capability
    Will not learn from past mistakes due to a lack of Corporate Knowledge
    Doesn't really understand how to optimise a Rail Network to deliver to the widest range of Customers
    Dependence on Short term contractors

    Advice to Management

    Get a grip, having Railways knowledge and Understanding is actually a benefit, don't get rid of it.

    Don't waste Good


  7. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Management in York, England
    Current Employee - Asset Management in York, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Rail full-time (Less than a year)

    Pros

    Good and friendly working enviroment

    Cons

    More managment than technical stuff


  8. Helpful (4)

    "Great Company - Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Section Supervisor in London, England
    Current Employee - Section Supervisor in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Rail full-time (More than 5 years)

    Pros

    Very relaxed company to work for depending on what role.

    If you are stressed or injured you will get all the time off you need with full pay.

    Pension Scheme is one of the best to be honest.

    There are so many jobs you can go for internally. There is so much progression if you are willing to move and travel. On the flip side if you decide you want to settle there's no issue in that too

    There is discounted travel which isn't the best travel scheme, but when factored in it's worth it. Especially if you live in London

    There is lots of training available to those who want it. And for managers who are willing to sacrifice time and energy into their staff.

    Pretty much impossible to lose your job. Even if you don't do the work. You'll get told off. But the only way you could lose your job is by breaking a life saving rule deliberately. And they have to prove that.

    The unions are good. I suggest you join. Not only for your sake, but for the sake of sticking together when employees are being paid unfairly.

    Good apprenticeship scheme. One of the best in the country. If you put your 100% into it. I promise you. You will go far.

    The same goes for the graduate scheme. All depends on what you want out of it.

    The pay can be good. And depending on what contract you get, you could be paid as much as a director. I've known guys who are band 5 on 6 figures.

    Cons

    The management isn't the best. There is no real management training. People seem to walk into managerial positions and have no idea how to manage staff. They are too focused on finances and less focused on people.

    There is so much paperwork in regards to safety is unbelievably unreal. We spend more on printing and we do on actual assets.

    Local rules within depots seem to come from people who have never worked in the environment.

    To add to that point. A lot of high level managers do not have a background in what their role consists of. They make decisions on things they really have no understanding about and end up doing more harm than good. It seems they just employ high level managers because of what their resume says instead of what they can actually do for the company.

    I've witnessed someone on the ground seriously injured and the level of support was so poor I almost reported them.

    There are people who work for network rail and look down on others. They feel that their position or role entitles them to behave in a certain way. Some of the roles in this company really do not need to exist. It's hugely over inflated.

    Some people are paid way too little for what they do. And others are paid an exorbitant amount of money for doing nothing.

    People work the system in the company and will be off work for stress and sickness for years on full pay. Which hinders others from progressing.

    Depending on what area you work for you can get a different contract. This also depends on what role too. So essentially you and a friend could be the same job title and grade, but work in different areas. And they could earn 20K more than you. There really isn't a set standard for pay for people under band 5.

    No inventive to move from a band 5 higher. Because you will have to take a massive pay cut or they will have to give you a job in band 2/3 or something which is never happening.

    Advice to Management

    I think that management really do not have a full understanding of the department they run sometimes. I think it's best to get out on the ground and actually see what's happening and be part of the team without being pompous or judgemental. Have an understanding of others without making people feel like they will get the sack.

    Stop focusing so much attention on KPIs and League Tables and think of the people. Too much talk about finances and budget constraints, this isn't an investment bank. It's the railway. It's expensive. It will always be expensive.

    Do more to recognise talent and praise hard working people. Pay people what they are worth. Don't think about what's going to make you look good if you skim off here and there.


  9. "Large and complex business with exciting opportunities and some frustrations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Network Rail full-time (More than 5 years)

    Pros

    Big employer with opportunities across all functions of business. Particularly strong on engineering (from hands on the ground maintenance and operations) to strategy and policy setting. The political and regulated nature of the business makes for a complex and rewarding environment to work in, with huge investment being made and a lot of change, and the core public service ethos of passengers and the railway are all well embedded

    Cons

    Can be bureaucratic and hierarchical and 'rule' based which can be frustrating in driving progress and recognising individuals contributions. The move to more regional organisations within the umbrella company will I am sure bring more autonomy, flexibility and innovation. The public and political spotlight however can be demoralising as the actual performance of the railway is up there with the best in Europe, and this spotlight can also drive some 'just fix it' behaviours.

    Advice to Management

    Keep working on modernising the company so that it feels like a modern company even if it is government owned.
    Managerial styles that are, inclusive and engaging should be encouraged and rewarded and 'command and control' reserved for managing incidents


  10. "Programme Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Planner in London, England
    Former Employee - Programmer Planner in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Network Rail full-time (More than 8 years)

    Pros

    Good working environment and people

    Cons

    The pay is too low for professionals


  11. Helpful (1)

    "Uncaring management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Swindon, Wiltshire, South West England, England
    Former Employee - Engineer in Swindon, Wiltshire, South West England, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Network Rail full-time (More than 8 years)

    Pros

    Always interesting. 'Boots on ground' colleagues are great people. Quite flexible hours. The work output is generally tangible (you can see them). Sense of pride in work.

    Cons

    Far too much corporate speak. Endless cycle of morale destroying reorganisations. General aura of instability and lack of trust in top management.

    Advice to Management

    Look after your people. Provide security.


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