Neustar Reviews

4.2

81% would recommend to a friend

(842 total reviews)
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Charlie Gottdiener

91% approve of CEO

79% positive business outlook

Neustar has an employee rating of 4.2 out of 5 stars, based on 842 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Neustar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

842 reviews
2.0
9 Nov 2016

Not the best company in the world

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good salary. nice people. lots of technical knwolege in the internet and numbering area

Cons

very political environment. Lack of understanding of the international market. Lack strategic direction in the business develompment

5.0
16 Apr 2020

When the chips are down

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing Customer and Employee first values. With the COVID-19 crisis.. the CEO and leadership team have been amazing... going over and above, around the clock. Making sure our customers were supported with their needs and then taking wonderful care of employee’s, such as moving the entire workforce to working from home before government enforced. Mental health days off. Working from home stipend. Access to telemedicine, increased communication with weekly CEO meetings for the whole company over Webex, which includes featured speakers such as well being professionals e.g nutritionists, doctors, fitness professionals as well as inspirational speakers. I really can’t think of anything else they could have done. The company is normally a great place to work... lots of opportunities etc... you can find those things at many other companies though... but you really can’t find this management team or the core values that are shared throughout the business.

Cons

I’m struggling to think of anything at this point that I could put down as a con... guess I don’t really like the green brand color that much! ;-)

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Neustar Response
5y
Thanks for sharing your experiences. Our values have driven our response and have kept our team connected and resilient. It’s reassuring to hear that our work to support our employees during the COVID-19 crisis is meaningful to you. - Carey Pellock, Chief Human Resources Officer
4.0
21 Oct 2020
Recommend
CEO approval
Business outlook

Pros

I worked in Neustar Marketing Solutions - The role: managing and coordinating Marketing Mix Modelling projects across multiple teams. Guiding and advising the client through the data delivery and EDA process (what to deliver, why and how). Once basic responsibilities are covered, initiative is essential to take home that extra value in learning. There are many resources that will give you that opportunity. - The product/services offered: the company really pushes for innovation in the data analytics sector. As an employee you are exposed to all these products even if they aren't part of your day to day. Plenty to learn. - The opportunities: it's frequent to change from one team to another so horizontal learning is very possible. Can't talk about vertical promotions as I've not been there for long, but looks they won't be offered by default unless you actively pursue and ask for it. - The clients: mostly marketing teams within top-tier players in the retail, consumer goods, automotive, telecom, banking & insurance, energy and classifieds industries across EMEA and APAC. - The line management team: always there to help, although very busy hence forcing independence and initiative on the employee's end. Quickly handing a good amount of responsibility and offering really rewarding experiences. - The Neustar culture: I've had the experience of working here through the COVID19 pandemic and I've simply been impressed. They quickly took the lead and asked everyone worldwide to work from home. They incremented senior management updates up to once a week, gave one extra PTO day per month (the "Mental Health Day"), allowed some expensable budget so each employee could get an office-ready space at home, provided free subscriptions to the Headspace app, and more. The senior management team really proved to live the company's values throughout these hard times.

Cons

- The HR team: the HR team dedicated to EMEA offices is very small and based in India. It's easy to see how HR protects the company's interests and follows senior management mandates but hard to find that HR partner that will be ready to listen to and help the employee when they need something. They are distant and slow to respond. They were incapable of solving the one problem I faced.

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Neustar Response
5y
Thank you for taking the time to provide such a thorough review of your experience working for Neustar. Input from current and former employees is vital in our efforts to continue improving the operations and culture here at Neustar. I appreciate hearing that you felt challenged to learn and were given plenty of responsibility at Neustar. It’s also reassuring to know the efforts we’ve made to support our employees during the COVID-19 crisis was meaningful to you. I am sorry to hear you struggled to have some of your concerns heard by our HR team. We care deeply about our people and work hard to support our employees - at all levels. We do have an open-door policy and employees are encouraged to contact their HR business partner or me directly so we can help. Thank you again for your service to Neustar. - Carey Pellock, Chief Human Resources Officer
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Glassdoor has 886 Neustar reviews submitted anonymously by Neustar employees. Read employee reviews and ratings on Glassdoor to decide if Neustar is right for you.