NewVoiceMedia Reviews

Updated Jun 13, 2021

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Found 113 of over 115 reviews

3.8
73%
Recommend to a Friend
73%
Approve of CEO
NewVoiceMedia CEO Dennis Fois (no image)
Dennis Fois
15 Ratings
Pros
  • "NewVoiceMedia is a great company working in a fast-paced environment with an Executive Team that have the ability and belief to succeed(in 16 reviews)

  • "NVM has a fantastic product which really brings value to contact centres(in 11 reviews)

  • Cons
  • "It is almost always fast paced, with many challenges coming in, which i actually think makes everyone work harder and better(in 7 reviews)

  • "But nowhere is perfect, and overall I love working for NVM(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 1 year

      Great place to enjoy working in an fully Agile-ready mindset

      Apr 26, 2020 - Devops Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bleeding-edge and reliable technology for Cloud Contact Centres Friendly environment Fast-paced company

      Cons

      Below average salary within IT industry

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    2. 4.0
      Former Employee, less than 1 year

      Nice place

      Jun 13, 2021 - Sales Analyst in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good energy from a good team

      Cons

      Not a lot of meaning to the work

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    4. 2.0
      Current Employee

      A shadow of it former self

      Apr 12, 2021 - Senior Software Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Salary is good - People are mostly talented and good to work with

      Cons

      - Environment does not foster creativity - Developers are micromanaged - Uninspiring leadership

      1 person found this review helpful
    5. 5.0
      Current Employee, less than 1 year

      Love it

      Feb 28, 2020 - Sales Development Representative in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      relaxed but busy, good management, flexible, good bonus structure, free coffee

      Cons

      free coffee stops at 10AM

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    6. 4.0
      Former Employee, more than 1 year

      Good company overall

      Dec 3, 2019 - Software Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working policies Good management overall Good devs

      Cons

      Only a few projects make a difference for the users IMO

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    7. 4.0
      Current Employee, more than 1 year

      Great product. Great Vision.

      Oct 18, 2019 - Sales in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great people with a range of expertise - Mentors available in all areas of the business - Great vision and forward-thinking product with a real chance to be the future of business communications

      Cons

      - Since the recent acquisition, focus has moved away from EMEA, and therefore there seems to be a less clear investment in the future in this region... for now. - Some people being allowed to stay much longer than they should.

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    8. 5.0
      Current Employee

      Excellent employer

      Sep 30, 2019 - Sales Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice work environment. Lots of training. Very good management. Clear direction. Good benefits.

      Cons

      No car allowance. Car park can be very busy on a Monday.

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    9. 4.0
      Former Employee, less than 1 year

      Great culture!

      Aug 20, 2019 - Anonymous Employee in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team culture - people genuinely care about each other and success of business in general! Very good product and features.

      Cons

      Vonage acquisition has not been managed particularly well.

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    10. 2.0
      Current Employee, more than 1 year

      Used to be great, now it is every person for themselves

      Jul 29, 2019 - CSG in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Product is still really good Mostly a great group of people

      Cons

      Unsuitable managers that have no clue Infrastructure needs an overhaul Support causes more problems more than fixing No internal progression unless you are in "the club"

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    11. 5.0
      Current Employee, more than 1 year

      It has now been 1 year & I love it here

      Jun 14, 2019 - Product Owner in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall just a wonderful place to work. It is not always perfect, but I feel very supported in expressing any issues/concerns I might have, very well listened to by management. It feels like we are consistently evolving for the better. I also feel empowered to feed into improvements that are not strictly part of my core role but make lives better overall. I enjoy the role I am in and work itself very much, but it really is the people that make it great to work here. Creature comforts wise : The social activities in the evenings are extremely well organised & the help yourself well stocked fizzy drinks cabinet & free morning coffee are a very much appreciated touch.

      Cons

      Occasionally the car park gets a bit busy

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