NewVoiceMedia Reviews

Updated 12 Apr 2021

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3.8
72%
Recommend to a Friend
71%
Approve of CEO
NewVoiceMedia CEO Dennis Fois (no image)
Dennis Fois
14 Ratings
Pros
  • "NewVoiceMedia is a great company working in a fast-paced environment with an Executive Team that have the ability and belief to succeed(in 16 reviews)

  • "NVM has a fantastic product which really brings value to contact centres(in 11 reviews)

Cons
  • "It is almost always fast paced, with many challenges coming in, which i actually think makes everyone work harder and better(in 7 reviews)

  • "But nowhere is perfect, and overall I love working for NVM(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great place to enjoy working in an fully Agile-ready mindset"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Devops Engineer in Basingstoke, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at NewVoiceMedia full-time for more than a year

    Pros

    Bleeding-edge and reliable technology for Cloud Contact Centres Friendly environment Fast-paced company

    Cons

    Below average salary within IT industry

  2. Helpful (1)

    "A shadow of it former self"

    2.0
    Current Employee - Senior Software Engineer in Basingstoke, England, England

    I have been working at NewVoiceMedia full-time

    Pros

    - Salary is good - People are mostly talented and good to work with

    Cons

    - Environment does not foster creativity - Developers are micromanaged - Uninspiring leadership


  3. "Great product. Great Vision."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Basingstoke, England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at NewVoiceMedia full-time for more than a year

    Pros

    - Great people with a range of expertise - Mentors available in all areas of the business - Great vision and forward-thinking product with a real chance to be the future of business communications

    Cons

    - Since the recent acquisition, focus has moved away from EMEA, and therefore there seems to be a less clear investment in the future in this region... for now. - Some people being allowed to stay much longer than they should.

    Continue reading
  4. "Love it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Basingstoke, England, England

    I have been working at NewVoiceMedia full-time for less than a year

    Pros

    relaxed but busy, good management, flexible, good bonus structure, free coffee

    Cons

    free coffee stops at 10AM

  5. "It has now been 1 year & I love it here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in Basingstoke, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NewVoiceMedia full-time for more than a year

    Pros

    Overall just a wonderful place to work. It is not always perfect, but I feel very supported in expressing any issues/concerns I might have, very well listened to by management. It feels like we are consistently evolving for the better. I also feel empowered to feed into improvements that are not strictly part of my core role but make lives better overall. I enjoy the role I am in and work itself very much, but it really is the people that make it great to work here. Creature comforts wise : The social activities in the evenings are extremely well organised & the help yourself well stocked fizzy drinks cabinet & free morning coffee are a very much appreciated touch.

    Cons

    Occasionally the car park gets a bit busy

    Continue reading
  6. "Good company overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Basingstoke, England, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at NewVoiceMedia full-time for more than a year

    Pros

    Flexible working policies Good management overall Good devs

    Cons

    Only a few projects make a difference for the users IMO

  7. "Excellent employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Engineer in Basingstoke, England, England
    Recommends
    Positive Outlook

    I have been working at NewVoiceMedia full-time

    Pros

    Nice work environment. Lots of training. Very good management. Clear direction. Good benefits.

    Cons

    No car allowance. Car park can be very busy on a Monday.

  8. "Great culture!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Basingstoke, England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at NewVoiceMedia full-time for less than a year

    Pros

    Great team culture - people genuinely care about each other and success of business in general! Very good product and features.

    Cons

    Vonage acquisition has not been managed particularly well.

    Continue reading
  9. "Used to be great, now it is every person for themselves"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSG in Basingstoke, England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at NewVoiceMedia full-time for more than a year

    Pros

    Product is still really good Mostly a great group of people

    Cons

    Unsuitable managers that have no clue Infrastructure needs an overhaul Support causes more problems more than fixing No internal progression unless you are in "the club"

    Continue reading
  10. "Make Every Workday Great!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at NewVoiceMedia full-time for less than a year

    Pros

    Its an awesome place to work with some super smart people.

    Cons

    The past 6 months have been a bit of a roller coaster in terms of internal change and a recent acquisition but there is a much more stable future right on the horizon. If you don't like hard work it's probably not the place for you!

    Continue reading
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