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      Nextiva

      Engaged employer

      Reviews by job title

      159 reviews
      5.0
      30 Mar 2026

      Great culture, supportive leadership, and real growth opportunities.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve been at Nextiva for about a year and a half, and during that time I’ve had the opportunity to work very closely with leadership. There’s a genuine effort to listen to employees and act on feedback, which makes a big difference day to day. The culture is truly people-first. My team has been incredibly supportive, and there are real opportunities to grow and take on new challenges. It’s a collaborative environment where people want to see each other succeed rather than compete internally. Work-life balance has been reasonable, and the company makes an effort to recognize employees and create a positive workplace. They also provide lunch multiple times a week, which is a nice added perk that contributes to the overall employee experience. It feels like a place where your voice matters and where you’re not just a number.

      Cons

      As with many growing companies, things can move quickly and processes aren’t always fully defined. That can be challenging at times, but it also creates opportunities to step in, take ownership, and help improve things.

      avatar
      Nextiva Response
      2mo
      Thank you for going to in depth on your experience! "It feels like a place where your voice matters and where you’re not just a number" is a powerful feeling and position to be in. We are so happy you found that here. Grateful for you!
      2.0
      1 Mar 2026

      Bad leadership

      Software engineer iii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, good work life balance

      Cons

      Constant changes misaligned with planning

      avatar
      Nextiva Response
      3mo
      Thanks for sharing your experience and for your 3 years with us. We appreciate you 💙. We’re glad you value the benefits and work-life balance. We hear your concerns about leadership and shifting priorities, and we’re sharing that feedback internally. Our doors are always open. Please connect with your manager, the People Team, or email us at culture@nextiva.com. Your feedback matters.
      1.0
      14 Jan 2026

      Challenging environment with limited growth and constant instability

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food and snacks were occasionally provided, and the health benefits package was competitive compared to similar companies. Beyond those items, there were very few tangible perks or long-term incentives for employees.

      Cons

      There is no clear growth path or career development structure. Most accountability falls on lower-level execution staff, while leadership is largely disconnected from outcomes. Marketing leadership lacks strategic direction, resulting in poor-quality leads and ongoing pressure on Sales to perform without proper support. Executive leadership changes frequently, with roles turning over every few months, creating instability and shifting priorities. KPIs and expectations change often with little communication, making it difficult to succeed or feel secure. Everything is treated as “priority one,” which leads to burnout and unrealistic workloads. Compensation is not competitive, and pay and treatment appear inconsistent across employees. Mass Terminations often happen without warning, contributing to a culture of fear rather than trust. Every 3 months they would do a companywide termination length at the business did not matter.

      avatar
      Nextiva Response
      4mo
      We appreciate the time you spent at Nextiva and the perspective you shared. Wishing you the very best and continued success in your next career chapter.
      5.0
      26 Mar 2026

      Pay

      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      good leadership and culture within company

      Cons

      high volume of phone calls, bad leads.

      avatar
      Nextiva Response
      2mo
      Thank you so much for taking the time to leave us a review on your experience!
      5.0
      31 Mar 2026

      Great Product, Great Company Culture, & Great Leadership

      Partner manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall I have had a great experience. The people have been super kind and helpful and genuinely care about the work they're doing. Working for a company that believes in and values the Channel org and partners is extremely refreshing. Also, this is one of the few work places where I've come across dozens and dozens of folks who have been in role for 10+ years. Also one of the very few places where a founder worked so closely with me and got in the field with me to meet with and build partner relationships.

      Cons

      So far (3 months in) I can't complain about much.

      avatar
      Nextiva Response
      2mo
      Our channel org is truly special. We are so happy you landed here!
      5.0
      15 Apr 2026

      Great work life balance and supportive leadership

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve had a very positive experience working at Nextiva. The work-life balance is solid, with a consistent 40 hour workweek and a manageable workload that allows you to stay productive without feeling overwhelmed. One of the things I appreciate most is the level of trust and autonomy, there’s no micromanagement, which makes it easier to focus on doing your job well. Leadership has also been a highlight, especially my direct manager, who is one of the best I’ve worked with. He is supportive, approachable, and genuinely invested in the team’s success. Overall, it’s a great environment to learn, grow, and develop professionally. I would absolutely recommend it to anyone looking for a supportive and well structured workplace.

      Cons

      It has been an overall positive experience.

      avatar
      Nextiva Response
      1mo
      Hey Nextie! Really appreciate you taking the time to share this, it means a lot. Love hearing that you’re experiencing strong work-life balance, trust, and support from your leader. That kind of environment is exactly what we aim to build, and it’s great to see it reflected in your day-to-day. Also really glad you called out your manager, leaders like that make a huge difference, and we’ll make sure that feedback gets shared. We’re grateful for YOU! Thanks for being part of the team.
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