ONEm Reviews

2.0

32% would recommend to a friend

(11 total reviews)
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Christopher Richardson

23% approve of CEO

25% positive business outlook

Reviews by job title

11 reviews
1.0
11 May 2016

Appearance is everything!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with. There is a true spirit of togetherness. Beautiful location in city of London with access to all amenities.

Cons

No clear direction or instruction when given a task: you are told to do something and when you present it, for no apparent reason, you are told you got it all wrong. Regardless of the fact that during the course of execution you may have raised several legitimate issues- management does not accept wrong doing or advice. No regard for motivation: clear divide between management and staff. you do not feel encouraged to share ideas because they are so engrossed in mere rhetoric (we want to hear your ideas) and rarely have they implemented staff initiatives. Only after time has gone by and the staff has either left or been terminated, then they take credit for the idea. Misrepresentation, manipulation of true intentions: many feel ''lured'' into their current Account manager roles. This is because they were interviewed and recruited for other roles but lured into accepting account manager based on the promise of career progression in initial chosen field. Needless to say many of the desperate recent graduates or desperate recent migrants feel lost for choice. The lies do not end where mobile operators are concerned! Staff are encouraged to embellish accomplishments and progress. Fortunately, mobile operators see through and the company is failing to make any true breakthrough. Lack of sustained strategy/effort: every simple procedure becomes clout with poor organisation, lots of back and forth and this leads to confusion, disorientation, disillusionment, reduction of respect for management who by the way lack leadership traits: all they are, are managers and to say that is giving them too much credit! Extremely unusually high labour turnover: on average staff leave after 8 months. Not normal, even for a start-up!

1.0
24 Apr 2016

Very difficult place to grow and develop

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team of account managers & support staff are super friendly, good to work with on a daily occasion. Away from the stresses of the job, they are a good support unit to rely on away from the pressures written below. Many are young (1-2 years out of university). The location is also good, situated at the heart of the City in really nice & smart offices. The work is interesting and stimulating. It looks good on your CV, working for a global start-up, and talking to big companies around the world.

Cons

Significant bureaucacy hinders much of the work that you do. Nearly everything must be signed off and/or discussed with senior management. It's made worse under the illusion that you have autonomy in what you do. While that is understandable, the need to document every single thing takes a lot out of your time. Management are really cut-throat and arbitrary. One thing is said, another is done, under the pretense that the 'company is growing'. The same soundbites are said over and over again to reassure direction, though this simply isn't the case. On many occasions (too many to count), you walk in on a Monday morning, and there is change across the table - either your work process is changed, somebody is fired etc. There is no fluidity to your work. While professionally, management are suspect - it is worse personally. There is always an aura of distrust from above, which makes you feel that you are worth nothing. After more than a year in the job, you feel that this will never change. They always ask you about whether your CV is up elsewhere, asking you to 'rat' on colleagues, and on a few occasions, being downright nasty to some employees. In the building, there is a rooftop available to all employees of every company based in the building. You do not have access, for no specified reason - the only company in the building not to do so. There are no benefits in addition to remuneration. No pension contribution schemes, no healthcare, no season ticket loans, etc that you may see in most other roles. As remuneration is not nearly as high for similar roles, especially given you are working in Central London, many people become quickly disillusioned. It is not a place you feel you can remain for very long. You feel that you cannot question or say anything to management, even if it is for the benefit of your work with clients. You also feel that you cannot criticise in any case, as you will be reported by an individual. The management are very confrontational, and do not like/cannot take criticism. This shouldn't be the case in a rising company, but it makes you feel like you're in school. In any other company, criticism breeds good change for the benefit of all.

1.0
2 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Central London location with fairly modern offices and friendly staff ("the minions") who help and cover eachother from higher management

Cons

Horrible higher management who demotivate people, fill them with lies regarding promotion and bonuses. Employees are told to suggest improvements but these are completely shut down without a reason. Staff turnover is extremely high either because people leave after a few months which is usually the case or because they are fired without reason or for minor mistakes. Direction of the company is very rarely shared with staff and when it is, it changes like the wind. Projects, tasks and procedures are implemented and higher management change them day in- day out. No direction whatsoever. Extremely critical higher management who have the "we know it all" attitude although some of them clearly lack managerial skills. Leadership skills are completely non-existent. Extreme case of micromanagement and absolutely no trust in employees. Quite a few cases of management asking employees to turn on eachother to get ahead. If you have no morals and values, this is the place for you. No benefits whatsoever apart from the basic salary which is extremely low for the role and location. The list could go on and on but I think I painted a good picture. Not a place where you would stay too long. Maybe if you are new to the country or a fresh graduate and need some experience on the CV but be prepared for hell.

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