OSTC Reviews

Thank you for your review. It’s always good getting constructive feedback from employees past and present. In terms of working hours and locations, we are monitoring the impact of our recent return to office for 2 days a week and will continue to adapt our approach so that it will be suitable to both our employees and the business. We continue to offer flexible options, tailoring support on a case-by-case basis, as we appreciate this is not a one size fits all approach. This issue is ever evolving as all organisations try to find the right balance and approach that is suitable for their businesses. Pease do reach out to your line manager if you are still working with us and would like to discuss things further. To continue to your concern around employee benefits, we have been listening to employees and will be launching initiatives that will help improve your experience in the workplace. With the ease of restrictions, as we go back into offices, we will be redesigning our workplaces and how and why we use spaces to create culture that is more conducive towards new ways of working. We continue to collaborate with colleagues on this, to ensure our approach will be fit for purpose for our employees. Similarly, employee benefits such as life cover and free healthcare will be relaunched this year. All these additions are being implemented thanks to the valuable feedback from our employees. We will continue to welcome feedback both on this platform or via your line manager if you are a current employee. As mentioned earlier, if you are still working with the company and would like to discuss any of the points you have raised further, please to reach out to your line manager or the HR team who would be more than happy to answer your questions. Regards, HR & Talent

Thank you for taking the time to leave us a review. All feedback gives us good insights into how our employees are engaging and feeling about the business and their role within it. As a company, we are committed to creating a transparent working environment. Since the arrival of CEO Lee Hodgkinson in 2018, I’m sure you will agree that the company has felt more energised and open to all. Accountability for our employees is of huge importance to us. We pride ourselves on hiring people we believe have the ability to achieve and grow to their optimum level both in themselves and the business. As an organisation, we are strengthening our commitment to ensuring the wellbeing of our employees mentally, physically and financially. And we do believe we pay our employees a competitive salary from day one depending on position and experience. We are also in the process of reviewing our benefits package, which you will hear more about in the future. Thank you again for your feedback. If you’d like to discuss any of your concerns in more detail, please reach out to your line manager for further guidance and support. Kind regards, Kavita Khosla Group HR Services Manager

Thank you for taking the time to provide OSTC with your feedback. We value openness and transparency, and reviews like yours help provide us with clear insights into former employee viewpoints. We know there are many different trading companies out there, so we’re pleased you chose to spend time with us. As a company, we pride ourselves on having a family-oriented culture, not a stereotypical corporate one. We do try and invest in employees who want to stay with us in the long-term. This proves more profitable for them, and for us. As a Greater London based head office, we do appreciate we are limited on parking, so apologies if you found it difficult. We are very close to public transport terminals though which has proved beneficial to many. In terms of working hours, as you mentioned this is an area we are looking to address. We believe good work/life balance is essential for both happiness and performance, and we continue to look for new ways to improve this. Thanks again for your review. We wish you every success in your future career. Kind regards, Kavita Khosla Group HR Services Manager