Optus reviews about "senior management"

Extremely political senior management, perception over performance, misaligned priorities and targets causing unnecessary friction.

Absolutely horrendous management. They have more than 5-10 people in senior management positions for 10-20 employees and they literally have no better things to do then to keeps pressing the employees with no valid reason. Unethical practices by management to make a case for themselves showing they are working hard but in reality they have no better things to do here, in summary very toxic management.

Senior leadership are not held accountable, gaslighting is the way to a promotion and it all rests on the shoulders of middle management to set the strategy and deliver the outcomes whilst also coping the criticism when outcomes are not delivered without consideration of under resourcing and lack of investment in systems and tools. Middle management are forced to deliver redundancy conversations every quarter and are then scrutinised for not “leading through change” or buying in, whilst senior leadership battle each other in political land grabs thirsting for power. HR run the business, the leadership team are forced to value compliance to policy vs high performance. An over focus on diversity causes an unconscious bias and discriminates against certain demographics. Token female hiring policies mean hiring managers are forced to hit quotas in certain categories. Core values are shoved down your throat however there are some core values you best avoid. “Speak up” is swiftly followed by being on the next round of exits so best to keep your mouth shut. If you want to achieve anything internally, best get used to governance review forums, writing PowerPoint presentations and memo’s. The open door policy is out the door, so best to figure out how to request a meeting and get in line. Optus has lost its way, most are waiting for a redundancy so they can leave with a payout.

I have never been more stressed in my entire life than when I worked here. Senior management refuse to listen to advice or take no for an answer, so you’re worked into the ground on silly projects only for them to be scrapped at the last minute. Incredibly Stressful, you will be hounded incessantly on multiple communications channels and gaslit at every turn. Lots of people are miserable here. If you want a happy and fulfilling life, look elsewhere

Toxic culture. Executive leadership ensuring engagement is bottoming out fast but they refuse to accept responsibility. They have now pushed the responsibility of raising engagement to immediate managers and are punishing us personally through performance rating downgrades if we don’t raise team engagement. When the questions include would you recommend Optus as a great place to work for family and friends of course we are going to say no. Would you risk bringing across a friend or family member when you cannot guarantee they won’t be made redundant in 6 months? They are also pushing staff to be in the office 3 days per week with the days being mandated by CEO and senior management. Managers have also been given new objectives which include ensuring your staff come in on mandated days and proving this by using attendance reports. What a joke this Leadership team is. Am hoping they do not last long. When complaints have been made to executive leaders their response is - well if you don’t like it, go get a job at Telstra. That would explain out dismal engagement score. They have brought the banking mentality with them when they came across. I do however believe there will be a huge improvement in engagement score this year due to the number of people who have stated they will be lying in the company survey to ensure they will not be punished by a reduction to their performance bonuses which happened recently as a result of the last survey.

- Governed by Singtel, makes Optus' ability to make decisions slow - Extremely Hierarchal and political, mainly running from Executives to Senior level management - Poor culture and bad tall poppy syndrome - No CEO and no real strategic direction on how to evolve Optus

Endless pandering to woke agendas. DEI hires of senior management with limited industry knowledge. The company is milking blood from a sinking stone at the moment - not enough people to do the job required, even fewer skills to do it well. The espoused culture and values of the business are a farce and a con. Wasted opportunities. Career opportunities? Anybody's guess.

Management was poor, senior managers