PCS Retirement Reviews

2.7

25% would recommend to a friend

(87 total reviews)

Scott David

24% approve of CEO

39% positive business outlook

PCS Retirement has an employee rating of 2.7 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PCS Retirement employee rating is 27% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

87 reviews
1.0
20 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The only pro is the baseline 401(k) benefits, which are industry-standard. There are also a handful of dedicated, talented individual contributors who try to support each other through the chaos

Cons

I joined PCS Retirement with over 18 years of experience, and it is, without a doubt, the most punishing and unprofessional work environment I have ever encountered. The company is fundamentally broken in its treatment of employees. The workload is back-breaking by design. You are expected to perform the jobs of three people. To save money, they hire for critical roles months behind schedule, then throw you into a project with no transition time, expecting instant expertise and flawless delivery. Your calendar will be full of meetings from 8 AM to 5 PM, often with overlapping calls and no gaps for lunch or to actually do the work you are constantly discussing. All substantive work is therefore expected to be completed after hours, leading to inevitable burnout. Management is condescending, intimidating, and operates with no clear rules. They openly look down on employees, regardless of experience. For newcomers, the environment is openly discriminatory. Those who are not part of the established "in-group" are sidelined, given the worst tasks, and blamed for failures beyond their control. The most toxic practice is the blatant weaponization of the Performance Improvement Plan (PIP). You will be put on a PIP for anything delivered late, no matter how minor, even when the delay was caused by their own constant meeting demands, shifting priorities, and deliberate understaffing. The PIP is not a tool for improvement; it is a tool for creating a culture of fear and justifying the termination of anyone who speaks up or cannot sustain the unsustainable pace.

avatar
PCS Retirement Response
1mo
We’re sorry to hear that your experience at PCS Retirement was so challenging, and we appreciate you sharing detailed feedback. Concerns about workload, burnout, management conduct, and employee well‑being are taken seriously, as they are not aligned with the professional, respectful environment we strive to maintain. We recognize the importance of realistic staffing, effective onboarding, and sustainable meeting demands so employees can complete their work within normal business hours. Performance Improvement Plans are intended to provide clarity and support development, not to create fear, and we continually review how they are applied to ensure fairness and consistency. We regret that your experience did not reflect these intentions and appreciate you sharing your perspective as we continue to improve.
1.0
11 Sept 2016

Operations Specialist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location, financial services, small group

Cons

Lacks structure and ambiguous culture

1.0
14 Jan 2021

The Worst Job I've Ever Had

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Convenient location to SEPTA

Cons

- No concept of work/life balance - Constant demoralization and criticism - No support from management - Hard work and long hours were never appreciated - Goal post constantly moved - No professional development our outlook for growth - Unhealthy culture - Chaotic environment - Lack of mentorship - High turnover

Viewing 1 - 3 of 87 Reviews

Glassdoor has 95 PCS Retirement reviews submitted anonymously by PCS Retirement employees. Read employee reviews and ratings on Glassdoor to decide if PCS Retirement is right for you.