PatSnap Reviews

Updated 27 Feb 2021

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3.7
65%
Recommend to a Friend
72%
Approve of CEO
PatSnap CEO Jeffrey Tiong (no image)
Jeffrey Tiong
152 Ratings
Pros
Cons
  • "maybe sometimes fast-paced or work/life may not balanced well(in 9 reviews)

  • "Growing pains of a Mid-sized SaaS business - process(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (6)

    "A Career defining place for many and the Foundations for further Growth."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director of Sales in Chiswick, England
    Recommends
    Approves of CEO

    I worked at PatSnap full-time for more than 5 years

    Pros

    I was a 'Day 1 Employee' at Patsnap where and when it all began. Patsnap trains and teaches you the fundamentals of what it takes to be successful, not just in sales, but in business, Yes, it does have a steep learning curve and you will need to work smart and hard, however, the rewards and recognition are there. The fundamentals that I refer to are still apparent and still discussed by many previous Patsnap employees to this day. This reflects a foundation instilled in many. The company culture is ever evolving and changing with growth just like many SaaS businesses. However, in my opinion, the core values of Patsnap that made/makes it what it is/and will be are - - Growth and Practitioner mindset - You need to dedicate yourself to your craft and be adaptable. - Candor and Closeness - Be direct and constructive, build and value the relationships that you build. -GRIT and Passion - You will need to dig deep at times (this is sales, not just Patsnap) and you need to believe and get behind the People, Product and Positioning of the company. You'll learn these values there and understand how important they are for your own development.

    Cons

    The pace is fast and not for everyone. However, if you want to advance and accelerate your career, what environment do you need?

    Continue reading

    PatSnap Response

    December 31, 2020Manager

    Thank you for leaving us a review and thank you for you service since our humble beginnings. You are right there is a steep learning curve when you join PatSnap, however we do everything we can to support our people. We have put a huge amount of effort into creating an amazing onboarding experience for new starters (which we continually improve based on feedback), and we also have role specific development programs. Growth is one of our core values, so there is no shortage of development opportunities at PatSnap. Thank you for your feedback on our culture. We do strive to instill a growth mindset at Patsnap. We have passionate people who are engaged and want to learn and apply what they have learned to help our customer be successful. We take pride in that our people feel compelled to share their knowledge/expertise with their colleagues and customers alike. We are pleased that you have found our people and culture to be supportive, and that your career has flourished at PatSnap.

  2. Helpful (1)

    "Fast moving startup, only for those who embrace changes and entrepreneurial"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PatSnap full-time

    Pros

    As someone who’s been here for over 4 years, I think PatSnap has had a lot of changes but mostly for the better. The company is making a real effort to improve employee well being and development. Not sure why people in other posts complained about things like discrimination or things being unfair, I know first hand of a disgruntled employee who went to tribunal with false claims but in the end, all those claims were dismissed by the judge. It’s probably true that were some bad apples in the past but from what I can tell in the last few years that I’ve been here, I think SLT has done good job rebuilding the culture. No workplace is perfect but so far, things are looking bright and I see myself building a career here.

    Cons

    Continue with your effort so far in building a great culture and hire more great people. Continue to share your vision and keep everyone motivated.

    Continue reading

  3. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative (SDR) in London, England
    Approves of CEO

    I worked at PatSnap full-time for less than a year

    Pros

    Cool company, fantastic team, innovative product

    Cons

    Salary is not competitive compared to other businesses and doesn't;t take into consideration skillset or experience There is emphasis on promoting from within but this isn't always clear

  4. Helpful (1)

    "The grass is not always greener. Exciting and ambitious company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PatSnap full-time for less than a year

    Pros

    Lovely people - both talented and committed. People go our of their way to be helpful Caring company - many surprise perks just to show appreciation to employees Very open culture - I feel that I could pick up the phone to anyone at Patsnap Many culture and wellbeing programs So much development - I've worked at many company over the last 15 years and I've never seen as many learning opportunities as I see at Patsnap The whole company comes together on a weekly basis for a Huddle to share business updates and focus on people stuff. This help you feel connected.

    Cons

    There is a lot of change, but having worked for companies where there are many hoops to jump through to make stuff happen, my preference is to work somewhere like Patsnap where you can easily turn your ideas into action. I'll be honest, I do work more hours at Patsnap than I did in my previous job, but I used to commute for three hours a day - which I no longer do, and because I like my job , I'm happy to go above and beyond, as I see the impact of my work.

    Continue reading
  5. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative (SDR) in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PatSnap full-time for more than a year

    Pros

    Great training, Great team atmosphere, room to progress.

    Cons

    Sometimes there is a lack of communication regarding promotions.

    Continue reading
  6. COVID-19

    "fast pace and a lot of changes"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior SAE in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PatSnap full-time for more than 3 years

    Pros

    This is a very entrepreneurial environment, if you enjoy not so much red tape like in a big corporate and want the freedom to experiment and be innovative, this is the place where you can try and do something about it.

    Cons

    Very fast pace, we have to keep adapting ourselves and grow and learn. Some colleagues I saw cannot adapt and cannot cope with the changes and growth required, they became stressful and disgruntled. I would say those who like stability should opt for other work places.

    Continue reading

    PatSnap Response

    February 16, 2021Manager

    Thank you for taking the time to leave us a review. We are pleased that you enjoy the freedom to experiment within our work culture. We agree, we operate in a fast pace environment, with lots of change as we continue to drive business growth. We offer as much support as we can to our people through excellent onboarding and frequent learning and development opportunities. It is great to see our people grow as the business also grows. We are pleased that you have noticed the shift in our company culture. We have learned a lot from our past, and we are making huge investments to create a values-based culture which engages our people and supports them to feel proud to work for PatSnap.

  7. Helpful (1)

    "Good opportunity but you have to make it good for yourself"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PatSnap full-time for more than a year

    Pros

    Good team. Opportunity for growth

    Cons

    Loads of change, need to get some consistency

    Continue reading

    PatSnap Response

    February 16, 2021Manager

    Thank you for taking the time to leave us a review. We are pleased that you are enjoying the team spirt at Patsnap and you value the many opportunities to grow at Patsnap. Yes, we are at an exciting point in our evolution as we rapidly grow. We need to be adaptive to the wider business and customer’s needs, so change is necessary and commonplace at PatSnap. As change is inevitable for most organizations right now (given the pandemic), we are doing everything we can to support employees through the change. We have taken feedback about change on board, so in Q1 of this year we will run change workshop for all PatSnappers, and subsequent change management development for our leaders/managers.

  8. Helpful (1)

    "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior SDR in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at PatSnap full-time for more than a year

    Pros

    Forward thinking and growing company

    Cons

    A lot of changes that makes it difficult

    Continue reading

    PatSnap Response

    February 16, 2021Manager

    Thank you for taking the time to leave us a review. We are pleased that you are having a positive experience at PatSnap and that you find us to be a forward-thinking company. Yes, we are growing, which is positive, but change naturally comes with that growth. Like you, those who embrace change flourish and grow with the company.

  9. Helpful (3)

    "Boiler Room"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in London, England

    I worked at PatSnap full-time for less than a year

    Pros

    Business Park - it's nice with good facilities

    Cons

    Terrible culture - very much a boiler room

  10. Helpful (2)

    "Terrible management-commoditised sale"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PatSnap full-time for more than a year

    Pros

    Some fun colleagues and nice office

    Cons

    Management turnover Unrealistic expectations No progression Over worked for low reward

Viewing 1 - 10 of 209 English Reviews

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