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PatientPop

Now known as Tebra

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PatientPop Reviews

3.8

68% would recommend to a friend

(278 total reviews)

69% positive business outlook

PatientPop has an employee rating of 3.8 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PatientPop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

278 reviews
1.0
19 Aug 2016

DONT LET THE FAKE REVIEWS FOOL YOU-STAY AWAY

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing - they treat their employees like their clients..the have a misleading business module and they barely pay enough to eat in LA but my inexperienced and incompetent managment team have huge unearned salaries..and i know this because they say how much they get paid

Cons

Management that has little to no experience making business decisions is unreal. They let go the office in Vegas after reassuring them there is "nothing to worry about" At my location in Santa Monica our mangament team has no direction or clue and it shows to everyone except the COOs..The people who were capable have move on to the competitor as this way of doing business with a misleading these doctors will catch up, guaranteed

1.0
12 Jan 2019

Yikes

Recommend
CEO approval
Business outlook

Pros

Lunch on Thursdays Office by beach

Cons

You will only fit in and thrive here if you're just the right amount of dumb (ignorance is bliss). If you are straight out of a sorority or fraternity, this will be your jam. Nepotism runs unapologetically rampant. If you are a hard working individual who cares about the quality of your work and expects that of those around you as well, save yourself time and find another company to work for. To middle management, it's about delivering a product—doesn't have to be a good one. They will deal with the complaints later. They will pile more and more work on you as time goes on and expect you to get it done in the same amount of time, and if quality slips even if just once a month, they will keep track of it and hold it against you later. Even the best employee will make a mistake, especially when overworked and underappreciated, but that logic is dismissed here. They will tell you there is room to work from home but then once you start, say it's up to your team lead and the team lead never wants you working from home. I also experienced bullying here from people outside of my team and on it. Gaslighting is alive and real—even within HR. Even despite blatant proof of harassment, company overlooked and made excuses for harasser—this is ultimately why I left. They talk a lot about values but at the end of the day, it's all for show. To wrap this up, let's just say I had an employment lawyer on standby. They are running one severely flawed and messed up hellhole marketed as free food with puppies. If it sounds too good to be true, IT IS.

2.0
5 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Location Dogs Great CEO's - both are intelligent, genuine and great leaders. 100% approve of them and would gladly work for them again under a different management and leadership team

Cons

Working at patientpop is working on autopilot. If you do not like to use your brain and like to copy/paste and do not like to think - APPLY HERE. If you are eager to learn, driven, ambitious - DO NOT APPLY HERE. You are hired to do menial and cumbersome work. The harder you work the less recognition you get and the more work they [management] will dump on your plate. You are simply a "body in a chair" and if you leave, they will hire another body - as one executive on the leadership team mentioned. Don't believe the "good" reviews - those are coming from college kids where it's there first job outside of college. They like PP because it reminds them of college/highschool days with the gossip, incest etc. You work in an office with fresh out of school kids who play harsh "jokes" of SEXUAL MISCONDUCT/harrassment on their colleagues. HR will reprimand as needed and these kids go on to win "Top Performer of the Quarter" awards - LOL. Middle management is a joke and they know it. They all look miserable shoving numbers down your throat while putting on a fake smile to mask that everything is ok. Team morale is non-existant and has been this way for the past 2 years. It is clear they do.not.care. CEO's are rock solid and great people. It's middle managment that is awful and will do nothing for you. They feed you to the wolves (the clients) and hope you survive. Did I mention that it's NORMAL FOR CLIENTS TO YELL AND CUSS AT YOU on the daily and management won't have your back - you're just going to have to deal with it. The bottom line is - they treat their employees like they treat their customers... you get pushed from around manager to manager, no one ever has the answer, and nothing ever works. Despite the initiative you take to mitigate the lies and grow your career on your own terms, you will hit a brick ceiling and your hard work will not be recognized or rewarded. APPLY WITH CAUTION. Take the time to read the authentic reviews "Don’t Trust What You See Here" or this one: "SDR - bad experience" or even this one: "Leadership prioritizes all the wrong things" Fun Fact - employee turn over is ridiculously high... so high they don't announce departures because that would mean they would need to announce at least 1 departure each week!

Viewing 1 - 3 of 278 Reviews

Glassdoor has 297 PatientPop reviews submitted anonymously by PatientPop employees. Read employee reviews and ratings on Glassdoor to decide if PatientPop is right for you.