Reviews by job title

13 reviews
1.0
13 Mar 2017

Not sure they can right this ship...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great location in the heart of downtown Vancouver. Various food options and modes of transportation are close by. I have to fill a 20 word minimum, but for the life of me can't find anything to say.

Cons

There was a time when I first started, where there was a lot of great things to say about Payfirma. 2 years and $13 Million later, the company has lost its vision and its company culture. They were once the scrappy little company that gave big banks and payment providers a run for their money. Now, Payfirma has been left behind in the FinTech world by its competitors, in terms of service and products offered, and is no position to gain back any traction. The ones in charge let politics and popularity get in the way of what needs to be done to fix things, and are simply not qualified to run the business. I'm no expert at running businesses, but not noticing and moving on trends in the industry, features and products that were promised to users but were never delivered, making decisions like integrating Bitcoin – all point to unqualified. There WERE great people there to work with (and maybe a few left), but most have been laid off, left on their own terms, or are in the process of leaving. Retaining employees is not in their Agenda, and attempts are either too late or awkwardly obvious when there is a rash of turnover. To add to this, Payfirma is too concerned about the money, that it's become pathetic and no longer has any investment in its employees.

3.0
7 Jan 2020

Good

Recommend
CEO approval
Business outlook

Pros

Great place to work at, at the time.

Cons

Culture declined rapidly as time went on.

1.0
16 Dec 2015

Cesspool of insecurity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing downtown core location, catered lunches and snacks, beer o' clocks, being around talented ambitious young go getters, startup culture. Most importantly, not working there anymore.

Cons

Management had unrealistic goals for achieving sales targets. Places blame on employees for not hitting targets when really, they should be evaluating the competitive market space they are in that's responsible for their results. Adequate Help/training wasn't offered when requested. The excessive so called "training" was cost ineffective (waste of money), unnecessary, and inappropriate to the role which is essentially cold calling. Aim for quality of training, not quantity of training in the length of time provided. When asked for help/feedback/support, it was provided very brief and verbally quick so managers can go back to their original tasks. Its as if they give it so they can do a mental checkbox in their heads, yup, I did help out when my subordinate asked. When really, it didn't suffice. Company is full of employees in their early to mid twenties who base their self worth/self esteem as a human being on how much results oriented accomplishments they've created at work so they can get pats on the back from management. Living in a society today with high divorce rates and the lack of strong father power in the family unit, these employees in their twenties and thirties have essentially replaced a father figure in their life with a boss and seek their approval by gladly working long hours to hit sales targets for pats on the back. Creates negative energy in the office. Seems like the only way to keep your job or to get promoted in this company, you need a BCIT cabinet building skill on your resume or have an intimate relationship with the CEO

4.0
23 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Great people, fun culture, beer Fridays and taco Tuesdays. Great mentorship and support. Decent work-life balance. Lots of exciting things in the works! Solid product that provides value to our clients.

Cons

Recent reduction in force, grew too fast, which meant we lost some good people (and resulted in some negative reviews here), but things have settled and we're on a good course. No dogs in office.

4.0
6 May 2019

Thanks Payfirma

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Payfirma offers a great opportunity to grow, learn and expand your career horizons. The office culture was great and I really enjoyed the people I worked with. The pace was fast and I was really able to see the value of my contributions.

Cons

I really do not have any cons.

4.0
10 Aug 2015

Great Culture / Long Hours

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A Great Startup and Great Place to Start your Career Some great in house benefits Nice Product and great ideas 3 Weeks Vacation / Stock Option Plan

Cons

Tension between Departments Not enough communication from MidLevel Management Sadly long hours are a requirement and while on Salary your Hourly wage drops.

3.0
25 Jan 2016

Not much trust

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some nice staff working at Payfirma. The location of the office is great very close to downtown. The work is not very difficult.

Cons

You can count on one hand the people who have been at Payfirma for 2 years. It's a revolving door. That tells everything. Good people leave. The CEO talks bad behind people's back and makes a bad culture. Just ask any executives or employees. Bad decisions are made in the company. The vision is very unclear and the general operations are messy.

3.0
18 Apr 2016

Proceed with caution!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great perks - salary, overall benefits, educational program and free food - Flexibility was offered depending on your role - Some manager's were amazing to work with and they offered solid solutions

Cons

- As the reviewer who wrote this review, subject title: "Don't be fooled by this CEO!" - is accurate in their assessment. Majority of these reviews are written by current employee's within the organization or the CEO. This is not displaying a level of transparency or abiding by your corporate values. The overall culture is disgusting - definitely signs of bullying being displayed by senior management, including the CEO. New employee's that were hired that displayed a level of positivity, maturity, solid experience within their field were shortly bullied by senior manager's for being different. Some key senior manager's had their own agenda and they didn't help the organization to progress to the next level. Many great people left on their accordance due to many of these issues that were posted on Glassdoor. Feedback was provided but nothing changed until there were major lay-offs in December 2015.

4.0
22 Aug 2017

Overall good with some clear challenges

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team culture, transparent policies and fair judgements

Cons

No clear long term vision

Viewing 1 - 3 of 13 Reviews

Glassdoor has 68 Payfirma reviews submitted anonymously by Payfirma employees. Read employee reviews and ratings on Glassdoor to decide if Payfirma is right for you.