- Forced work in violation of OSHA laws. One time, the power was out and all therapists were still forced to work, provide therapy, and administer new patient evaluations. Therapists had no use of light or restrooms. Very unprofessional.
- Administration and CEO do not provide support to their therapists. When dealing with special cases, some therapists request the owner to sit in on therapy, she is very forgetful and does not show up half the time or cancels last minute. Therapists do not get the testing materials they need when requested. Money is spent on the facility, but not on evaluation and therapy materials needed. When requests are made by therapists, therapists are turned away.
- Work-life balance is preached during application and interview process, however it is NOT practiced. In case of any emergency needing to leave, you will be questioned and have to make up work by losing documentation time the next day, even when "life" gets in the way. False advertising to bait therapists to apply.
- High turn-over. This company will draw you in with a 2-year sign-on bonus (because they need you to stay), however very few will meet the 2-year mark before searching for another job because they are unhappy. DO NOT accept sign on bonus or you will have to pay it back if you decide this place is not a good fit.
- They do not care about consistency for their special-needs clients. They will move patients around on the schedule to different therapists without confirming with parents. They wait until the client has shown up for therapy to inform the parents that they will be seeing another therapist. The owners only care about filling the schedule and filling cancellations so they can bill insurance. They do not prioritize providing consistent, quality therapy to the children with their same therapist. This is annoying on the therapists' end because rapport and progress with patients can go backwards if they are receiving treatment from someone else, and therapists do not have a consistent schedule.
- The 2 owners rely on another "head" therapist to be the bearer of bad news instead of talking to their employees directly (i.e. when more speech evaluations were formally requested and denied, therapists were told "no" by the head OT instead of their bosses). One of the owners is constantly moving the schedule around, plays favorites, has a very poor attitude toward therapists, and talks in a condescending manner to employees on administration side.