Question 1

Does PetSmart pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PetSmart employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at PetSmart. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at PetSmart?

Accepted Answer

37% of PetSmart employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PetSmart 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at PetSmart?

Accepted Answer

Pet Care Associate (645), Cashier (625), Pet Care Specialist (398), Dog Groomer (369), Sales Associate (334), Sales Associate/Cashier (328), Dog Bather (271), Pet Stylist (257), Associate (216), Store Manager (172), Petcare Associate (167), Customer Engagement Leader (139), Store Leader (136), Professional Bather (119), Dog Trainer (112)

Question 4

What are the pros of working at PetSmart according to real employee reviews?

Accepted Answer

"Great coworkers and super helpful" ((in 534 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 444 reviews)); "Good benefits and 401k." ((in 370 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 254 reviews)); "Flexible Schedule and Fun environment" ((in 147 reviews))

Question 5

What are the cons of working at PetSmart according to real employee reviews?

Accepted Answer

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 974 reviews)); "Low pay and it seems like everyone at district and above are following very old business models." ((in 743 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 451 reviews)); "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." ((in 204 reviews)); "Management wasn’t the best lots of blatant favoritism" ((in 95 reviews))

Question 6

What are employees saying about PetSmart redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PetSmart redundancy and their outlook for job security at PetSmart in 2026.

Question 7

What are the top reviewed PetSmart locations?

Accepted Answer

London, Bristol, Cathays Park, Cardiff, Londonderry County Borough, Edinburgh, Oldham, Nottingham

PetSmart

PetSmart Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great

Best place to work

Sales

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