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      PillPack

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      PillPack Reviews

      2.9

      32% would recommend to a friend

      (116 total reviews)

      Timothy Parker

      45% approve of CEO

      27% positive business outlook

      Ratings by category

      3.4

      Diversity and inclusion

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Senior management

      2.5

      Culture and values

      PillPack has an employee rating of 2.9 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PillPack employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      116 reviews
      1.0
      23 Aug 2023

      Pillpack Ruined by Amazon

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      My manager was incredibly attentive to my needs and supported me with a flexible schedule and PTO when I desperately needed it.

      Cons

      Where to begin? Pillpack was great until Amazon acquired the company. HR did not care about employees and were a nightmare to work with. There was more focus on policy than realistic expectations for employees. Which is considerate because the pay was not adequate for the workload or productivity expectations. All jobs require productivity. Pillpack requires you to CONSTANTLY work. Customers were verbally abusive and while the company says they have a policy against it, they're very tolerant which allows customers to be mean and get away with it. I endured a lot of emotional abuse that required therapy.

      2.0
      26 Jul 2022

      Better than Retail but still not the best

      Certified pharmacy technician (cpht)
      Recommend
      CEO approval
      Business outlook

      Pros

      Get benefits on day one of the job. Can get certified within the company and they will pay for everything including the test. If you work for the Fulfillment center you will never have to interact with customers. Also, you have four 10 hour shifts and a 3 day weekend. Paid holidays and holiday pay is offered.

      Cons

      Pay their technicians better. After 3 years you are capped and many employees have already hit that mark. You also only make an extra $1.30 more. Also, if you learn more and do more for the company you will not be compensated more. Even taking a new role that requires more responsibility does not earn you a higher wage. 10 hour shifts and only 30 min lunches. Some stand and walk all day and aren't allowed any extra breaks. Having to wear safety glasses everywhere even if there's no moving conveyors. Only allowed 48hrs of pto and vacation. Micromanagers everywhere.

      3.0
      1 Apr 2024

      Not worth it

      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; Flexible Schedule; Coworkers;

      Cons

      Basically everything else. Company is being run straight into the ground with the current changes in management. It is absolutely all about maximizing profits at the cost of their employees. After years of dedication and service you are always at risk for being laid off with no warning and basically little to no communication. Save yourself the trouble.

      Viewing 1 - 3 of 116 Reviews
      Related searches: PillPack jobs | PillPack salaries | PillPack benefits | PillPack interviews
      ReviewsPillPack reviews

      Glassdoor has 118 PillPack reviews submitted anonymously by PillPack employees. Read employee reviews and ratings on Glassdoor to decide if PillPack is right for you.