Question 1

Does Plusnet pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Plusnet employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Plusnet. This rating has improved by 8% over the last 12 months.

Question 2

How satisfied are employees working at Plusnet?

Accepted Answer

46% of Plusnet employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Plusnet 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

Question 3

What are the top reviewed jobs at Plusnet?

Accepted Answer

Customer Service Representative (15), Technical Support (14), Technical Support Advisor (14), Customer Service (12), Sales and Retentions Advisor (11), Provisioning Agent (10), Sales (10), Customer Service Advisor (9), Tech Support (8), Sales Advisor (7), Customer Advocate (6), Sales Retention Advisor (6), Software Engineer (6), Team Leader (6), Technical Advisor (6)

Question 4

What are the pros of working at Plusnet according to real employee reviews?

Accepted Answer

"Free food and drink on breaks" ((in 32 reviews)); "Relaxed atmosphere on the floor and friendly colleagues" ((in 15 reviews)); "The quarterly bonus is okay" ((in 14 reviews)); "The pay is OK and there are some good benefits." ((in 12 reviews)); "Pay is good." ((in 11 reviews))

Question 5

What are the cons of working at Plusnet according to real employee reviews?

Accepted Answer

"Management is poor and unorganised" ((in 37 reviews)); "Some managers are absolutely clueless, hours are unbelievably long, mine were 11:15 AM until 10:00 PM." ((in 17 reviews)); "No career progression apart from changing into different departments such as sales and provisioning." ((in 14 reviews)); "First level of training is good but the rest of the tech support training was poor and minimal support provided." ((in 11 reviews)); "No work/life balance." ((in 9 reviews))

Plusnet

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Great vibe and pay before corporate takeover

Free lunch and training, but tough KPIs and little support

Free lunch and perks can't offset poor management

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