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      Portfolio Recovery Associates

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      Portfolio Recovery Associates Reviews

      3.0

      41% would recommend to a friend

      (90 total reviews)

      Kristen Mantyla

      46% approve of CEO

      31% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.0

      Work/Life balance

      2.9

      Culture and values

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.6

      Career opportunities

      Portfolio Recovery Associates has an employee rating of 3.0 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have an average working experience there.

      Reviews by job title

      90 reviews
      4.0
      2 Jan 2026

      There are Pros and Cons

      Account representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It can be a great company to work for. They give out prizes and bonuses when you meet your goals. They are good about communicating with you about your performance.

      Cons

      Calling people for money is not the easiest thing to do and if you don't meet your goal they will let you go after a few times plus you don't get your bonus. Also, they are always listening to your calls and if you and instead of an that is losing 25% of your bonus!

      Viewing 1 - 3 of 90 Reviews
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      ReviewsPortfolio Recovery Associates reviews

      Glassdoor has 92 Portfolio Recovery Associates reviews submitted anonymously by Portfolio Recovery Associates employees. Read employee reviews and ratings on Glassdoor to decide if Portfolio Recovery Associates is right for you.