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Post Office Reviews
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Paula Vennells
101 Ratings
Pros
"Good pay and work hours, varied work, nice environment" (in 16 reviews)
"Able to work compressed hours which helped with work-life balance" (in 7 reviews)
Cons
"Few opportunities for career progression" (in 8 reviews)
"Senior Management wants your view but you can’t be honest as they get rid of you" (in 6 reviews)
- Featured Review
Helpful (2)
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"About a year into role"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Post Office full-time (More than a year)
Pros
One of the most friendly places I have ever worked, lots of opportunities to explore other areas of the business and collaborate with other teams. Supporting branches at Christmas time really helps to demonstrate how the business really helps people. Very much recommend for anyone who wants to work for a commercial business with a social purpose at its heart.
Cons
Can be a little slow to get new project ideas off the ground, but I can see that attitudes are shifting towards a more agile way of working for the future
Post Office 2018-07-24 06:16 PDT ![Post Office Logo]()
"Post Office Support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Post Office full-time
Pros
The company employs a wide range of people from different backgrounds.
No age discrimination like many companies.Cons
No perks. Had to pay fr our own tea and coffee.
Free stamps at Christmas were abolished.Advice to Management
Stop with the business jargon.
'Close of Play' and 'Please cascade this to other team members' sounds terrible. Use plain English!Post Office 2019-02-06 13:46 PST![Post Office Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Post Office full-time
Pros
Progression available if prepared to work hard
Cons
Post Office in decline in recent years
Post Office 2019-02-06 13:32 PST![Post Office Logo]()
"Travel Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsI have been working at Post Office full-time
Pros
Salary, bonuses, annual leave and pension scheme
Cons
High target environment and high customer footfall
Post Office 2019-02-01 01:41 PST![Post Office Logo]()
"Counter Clerk"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookI worked at Post Office part-time
Pros
Freedom with hours.
Friendly place to work.
Variety of customers.
Opportunity for overtime.Cons
Not much room to climb the ladder.
Basic pay.Post Office 2019-01-27 14:45 PST![Post Office Logo]()
"Project Delivery"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Post Office full-time
Pros
Places higher priority on people than most companies (inc. felixble working).
Cons
Executive team fail to delegate authority (e.g. micro managing experienced staff), and take responsibility when requried (e.g. issues escalated for decision).
Advice to Management
1. Listen to your people.
2. Recognise the difference between branch and office staff, because stopping project delivery to provide Xmas support for branches is inefficient and uneconomical.Post Office 2019-02-07 03:57 PST![Post Office Logo]()
"Average"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Post Office full-time
Pros
Flexible, good benefits, decent wage
Cons
old fashioned mentality where the people with the most time in the business get the best roles regardless of whether there are better qualified younger people going for a role
Post Office 2019-01-28 02:14 PST![Post Office Logo]()
"manager"
StarStarStarStarStarI have been working at Post Office full-time
Pros
your own boss great customers
Cons
none really all ok simple
Advice to Management
work as a team is great
Post Office 2018-11-25 04:28 PST![Post Office Logo]()
"Good company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Post Office part-time (More than 3 years)
Pros
Good starter job, very simple and pay to reflect it. Customer facing, if thats your thing, adequate training.
Cons
Little room for career progression
Advice to Management
None
Post Office 2018-11-08 06:43 PSTHelpful (1)
![Post Office Logo]()
"Post Mistress"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Post Office (More than 5 years)
Pros
Enjoyed the work and the customers. Salary started out ok. Practically your own boss.
Cons
Left out in the field with telephone helpline which wasnt always helpful.
If the balance was out at the end of each month on Rollover you had to put the money in yourself. In 5 years I had one day I was a 1p out and the rest of the time is was horrendous. The system was so old you couldnt trace your steps back always to find where you had gone wrong. I monitored myself on many occasion on a quiet day and let no one else use the counter and was ultra careful and was still down with the balance !!!!!
Open plan counter makes you feel very vunerable with handling money and having a safe room in the back was a nightmare if you where short staffed.
The government changed the way the post office was running as it is loosing money and so they tried to make me take a lump sum which sounded good but after 3 years I would have struggled. I got £11,000 basic then everything I sold had a value to make my money up. The problem was that loads of couriers were muscling in and taking business away from the post office so in 5 years my salary dropped by just short of £4k due to post office changes and I had no control over it.
Had to buy the business which was part of a convenience store so stumped up thousands of pounds to buy the business to enable me to have the post office with it.
Bumped into a delivery driver who I knew who said I had done the right thing selling my business as he delivered to loads of post offices and only 2 were doing well out of about 40 he visited !!!!!Advice to Management
Sort a new system out as ive heard of so many post masters/mistresses loosing money and some going to prison and accused of theft because of missing money they couldnt find in the system and couldnt pay back so where accused of theft.
The Horizon system isnt good enough.Post Office 2018-12-06 09:08 PST
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Post Office Response
4 Aug 2018
Thank you for sharing your thoughts with us. Glad you're enjoying the job, and the experiences you've had so far!