Premier Inn Reviews

Cons

Long hours Short staffed Management

Cons

Standing 8 hrs of shift, not given chairs to sit on. Management sometimes will overwork you and expect you to work 7 days in a row with only one day off. You will be expected to carry heavy bags from time to time. We had a staircase at the entrance of our hotel and guests would often need assisting with their bags. Housekeeping would sometimes not clean guests rooms properly meaning that guests would shout at you. Management could also cut your hours depending on needs of business.

Cons

Working at PI can be an absolutely draining, demeaning, soul-crushing, nightmarish experience. That is, if you approach the job with a frame of mind that values diligence, efficiency, and rewarding interactions with guests, and among staff members. What you need to understand, as a potential applicant (or guest, for that matter) is that Whitbread's business model is to corner the market by sheer scale of operations, and numbers of locations. This makes them an excellent company to invest in, much less to work for. A pleasant experience for guests and colleagues is simply inconsequential to their objectives. In theory they could have their cake and eat it. They could deliver a positive work environment, and great customer service. But that would require filling up their managing positions with applicants who possess the problem-solving skills, and the emotional intelligence to make it happen. In practice, there are not very many people like that around, and even fewer of them that are available to work for the pay rate that PI is willing to offer. This has led to an entrenched culture of dysfunction and pettiness, and a population of managers with abysmal people’s skills. They will treat guests like a nuisance, employees like vermin, and anyone higher than them in the company hierarchy like the living embodiment of a vengeful god. A case study in poor management, recommended only for research purposes. Unless you are indeed lazy, self-centred and childish, you see hard-working and efficient staff members as a threat to your status, and grovel in front of any other slow-witted, adult-sized infant who happens to outrank you. Then, by all means, apply. They have a manager’s position for you.

Cons

The job advertisement is completely misleading. The job states it’s an 8 hour contract, working 4 hours each housekeeping shift. There’s times I’ve left work after 2 hours. No day is ever 4 hours. The employees are all a bit miserable and it’s each to their own. Quite gossipy it seems too. The manager seemed so friendly at first but after it was obvious she has favourites. Wasn’t treat nicely after my first few days. You get told ‘that’s the way it is’ whenever you complain about anything.

Cons

I am yet to discover one

Cons

Parent company Whitbread determined to cut costs at every corner. This means cutting hours regularly leading to overworked and stressed staff.

Cons

Managers are not helpful, not supportive and don’t care about your mental well being. Lots of micro managing and no training provided most of the time.

Cons

It’s cost me more traveling down there

Cons

If you work in a hotel with no lift its hard physical work carrying heavy bags of linen and rubbish up and down flights of stairs. Constantly pushed to go faster but they also want the rooms to be cleaned to perfection. Impossible expectations with limited time to execute

Cons

Unsure of benefits, not told.