Premier Inn Reviews

Updated Nov 29, 2021

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Found 725 of over 763 reviews

3.6
56%
Recommend to a Friend
73%
Approve of CEO
Premier Inn Managing Director Simon Jones
Simon Jones
260 Ratings
Pros
  • "Good company benefits-discounts on whitbread owned businesses(in 16 reviews)

  • "Management always looking after their team members and making sure that are happy and comfortable at work(in 15 reviews)

  • Cons
  • "Long hours/ shifts, can be hard work(in 32 reviews)

  • "Poor work/life balance, especially with late night shifts(in 30 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Will choose Premier Inn every time

      Oct 20, 2021 - Housekeeper in Basildon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rooms are very tidy and clean, visually pleasant. Beds are comfortable. Staff are friendly and helpful

      Cons

      I can't find fault with Premier Inn

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    2. 5.0
      Current Employee

      Good

      Nov 25, 2021 - Receptionist in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice Safe Fun Enjoying Friendly

      Cons

      Not any cons this is a wonderful place

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    3. 4.0
      Current Employee

      Working

      Nov 23, 2021 - Flight Test Service Engineer in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working to be improved Implementation Positive Architecture

      Cons

      Working Archive Late Long hours Good pay

      Continue reading
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    4. 4.0
      Current Employee

      Great team

      Nov 16, 2021 - Ground Floor Team Member in King's Cross, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A very warm place to work. Feels like home most of the time.

      Cons

      Not enough staff member sometimes.

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    5. 2.0
      Current Employee, more than 5 years

      Spoken deversity but not practiced and no career progression for people of colour

      Nov 29, 2021 - Hotel Operations Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job security if you are great at what you do

      Cons

      Nepotism, people from diverse backgrounds do not progress past hotel management positions

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    6. 3.0
      Former Employee, less than 1 year

      Good

      Nov 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy and convinient rota before hand good job to have with studies

      Cons

      8 hour shifts can be long

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    7. 3.0
      Current Employee

      Premier inn

      Nov 24, 2021 - Housekeeper in Great Billing, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoy the work and I am able to work on my own initiative

      Cons

      Lack of management when I started

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    8. 3.0
      Former Employee, more than 1 year

      Great pay for a student

      Nov 22, 2021 - Waitress 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was great when studying, the shift times were pretty good.

      Cons

      Staff and management not always well trained, poor hiring decisions made everyone else’s jobs more difficult

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    9. 4.0
      Former Employee, less than 1 year

      Lovely colleagues guests can be mean.

      Nov 7, 2021 - Front of House Team Member 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks and lovely team environment I loved the team I was in and the managers were always supportive, kind and professional

      Cons

      Hard work life balance and the guests can get mean as were the front of house to express all their complaints on to us.

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    10. 4.0
      Current Employee

      Cleaning

      Nov 8, 2021 - House Keeper 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money, friendly people, flexible hours, no set finish

      Cons

      Very hard working job, don’t get praised enough,

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    Viewing 1 - 10 of 725 Reviews

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