Premier Inn Reviews | Glassdoor.co.uk

Premier Inn Reviews

Updated 11 April 2019
332 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Premier Inn Managing Director Simon Jones
Simon Jones
124 Ratings

Employee Reviews

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Pros
  • "Good team members, great job if you enjoy customer contact" (in 15 reviews)

  • "The Staff are a great team working together for excellent services in hospitality" (in 10 reviews)

Cons
  • "Work life balance is non existant" (in 21 reviews)

  • "Difficult customers, relatively long hours" (in 22 reviews)

More Pros and Cons

  1. "Wonderful company to work for great management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Derby, England
    Current Employee - Housekeeper in Derby, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn full-time

    Pros

    Staff discount card and staff reward card

    Cons

    None at all good company

    Advice to Management

    Keep up good work


  2. "Amazing to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Premier Inn full-time

    Pros

    Amazing to work for, good pay, management care about progress

    Cons

    Angry customers , and lack of organisation

  3. "Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Scunthorpe, England
    Current Employee - Housekeeper in Scunthorpe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn part-time (Less than a year)

    Pros

    Great company to work for

    Cons

    Carnt think of any downsides


  4. "Great housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Ellesmere Port, England
    Current Employee - Housekeeper in Ellesmere Port, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn part-time (More than 5 years)

    Pros

    Great benefits and learning new stuff everyday.

    Cons

    Need be notice for hard work we do few the year.

    Advice to Management

    None


  5. "Premier But the pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dury Manager in Lincoln, England
    Current Employee - Dury Manager in Lincoln, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Premier Inn full-time (More than 5 years)

    Pros

    Benefits, rewards card, discount at Costa and premier Inn

    Cons

    Shifts, pay, regulations, consultations and bully’s


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn full-time (More than a year)

    Pros

    Good communication. Good management. Cares for staff

    Cons

    Can be hard work

    Very fast paced.


  7. "Night Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Team Member in Heathrow, England
    Current Employee - Night Team Member in Heathrow, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Premier Inn full-time (Less than a year)

    Pros

    Nothing much to say to be honest

    Cons

    Its ok for a starter looking for a job

  8. "its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Premier Inn part-time (More than 5 years)

    Pros

    team engagement, great discounts and benefits

    Cons

    low salary,work under pressure,bad labour


  9. "Good company with not good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Team Leader in London, England
    Current Employee - Shift Team Leader in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn full-time (More than a year)

    Pros

    - Real benefits include food discount, hotel booking discount
    - Provide good training

    Cons

    - Low pay with big tasks
    - Unsocial working times


  10. "Managers don’t care!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - House Keeper in Solihull, England
    Current Employee - House Keeper in Solihull, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Premier Inn part-time (More than 3 years)

    Pros

    Not really any pros, the best thing about here is leaving for the day, working with certain people make the shift better.

    Cons

    The managers don’t care, your coworkers don’t make it feel like you’re in a “team” as such. a lot of the time the shifts drag and you never leave in a good mood as everyone just moans and talks about each other.

    Advice to Management

    Get a team who actually want to work as a team, care more about your employees and stop being so selfish all the time.