Premier Inn Reviews

Updated 5 Jul 2020

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3.4
62%
Recommend to a Friend
64%
Approve of CEO
Premier Inn Managing Director Simon Jones
Simon Jones
164 Ratings
Pros
  • "Good company benefits-discounts on whitbread owned businesses(in 16 reviews)

  • "Fast paced environment lucky to have a great team to back you up some genuine ladies to work with depending on which hotel you work at(in 15 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn part-time for more than a year

    Pros

    Flexibility, Hours, Environment, Support from managment

    Cons

    Pay, but who wouldn't say that

    Continue reading
  2. "perfect place"

    5.0
    Current Employee - Hotel Manager in London, England

    I have been working at Premier Inn full-time

    Pros

    too many to mention but very pleasant

    Cons

    none come yo mind,too good of a place

  3. "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Premier Inn part-time

    Pros

    Good pay higher than minimum wage Good if you want to pick up more shifts Free breakfast Lots of perks for working for the company- staff parties/ rewards.

    Cons

    Can put you in for a lot more shifts than your contracted hours. Didn’t let staff take a break. Short staffed nearly every shift putting stress on employees. Older employees can be disrespectful towards younger employees. Will expect you to work more shifts than your contracted hours and unlikely to get out of them.

  4. "Some good, mostly bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Team Member in Manchester, England

    I worked at Premier Inn part-time for less than a year

    Pros

    - Some really good co-workers who really had my back. - Overtime was easy to get.

    Cons

    - Night shifts could be long - Online training was mandatory but not always useful. - Managers didn't seem to care.

  5. "Nice place to work, friendly staff"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeper in Ebbw Vale, Wales
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Premier Inn part-time for less than a year

    Pros

    School hours. Friendly. Discount. Local

    Cons

    Hard work for the pay

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  6. "1st Day Back after lock down"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Room Attendant in Chatham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Premier Inn part-time for more than 5 years

    Pros

    The other Room Attendant teams at hotel

    Cons

    1st Day back after lock down 3 girls to do 36 rooms following new routine and moaned at taking to long????

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  7. Helpful (1)

    "Lots of hidden elements to the role"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Groundfloor Team Member in Sandown, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Premier Inn full-time for less than a year

    Pros

    - Employee discount scheme - Clean and well-organised work environment

    Cons

    - Hidden elements to the role (advertised as 'receptionist) such as cleaning the kitchens, cutlery, laying out the restaurant for breakfast and dinner, hoovering/deep cleaning the restaurant, manning the bar in the evenings, serving breakfast during morning shifts - Terrible shift patterns, e.g finishing at 11pm and being back on shift at 7am

  8. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Blackburn, England
    Recommends
    Positive Outlook

    I have been working at Premier Inn full-time for more than 5 years

    Pros

    Flexible working hours are good

    Cons

    There are no cons to the job

  9. "First job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sous Chef in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Premier Inn full-time

    Pros

    I get a good experience

    Cons

    I like job is very good :)

  10. "Nice Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Crewe, England
    Recommends
    Positive Outlook

    I worked at Premier Inn part-time for more than a year

    Pros

    Easy work for easy money.

    Cons

    Lonely, shifts aren't very flexible it's either 7am-3pm or 3pm-11pm and you can be home after a late shift at midnight, and be back in for the early the next day

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Found 448 reviews