Premier Inn Overview

  • Dunstable, United Kingdom
  • 10000+ Employees
  • 1742
  • Company - Public
  • Hotel & Resort
  • Unknown / Non-Applicable

Premier Inn is the UK and Ireland’s biggest and fastest growing hotel company, offering quality accommodation at affordable prices. As the only hotel chain in the UK to offer a ‘Good Night Guarantee’ we are extremely proud of our brand which shows in our success; we open 1 hotel ...
Mission: At Premier Inn we live the values of being genuine, confident and committed. We are committed to working hard, rewarding and recognising our fantastic teams who are constantly delivering the best service they can, helping our guests feel brilliant through a great night’s sleep.

Company Updates

November 8, 2021
It's a bold statement, but one we can back up. Our ‘Force for Good’ sustainability programme focuses on enabling people to live and work well whilst having a positive impact on the world around us.
We Are A Force for Good
October 15, 2021
💜 Thank you. It’s been said a lot over the past 18 months, but this one goes out to the Number 1 team in the #Hospitality industry, responsible for helping stand our business back up in challenging circumstances! So, in recognition of the heroic efforts of our teams, we announced a pay increase for our hourly-paid team members. The memory makers, guest wow-ers, meal creators and most importantly the heart and soul of our business. Pay increases will differ by role and department, with minimum pay rates set to increase by over 5%, and 30,000 of our people eligible for the rise. All our roles will now pay above the National Minimum Wage, and above the National Living Wage. 🗣️ Our CEO Alison Brittain said: “A huge thank you from me for everything you all do. I’m continually impressed by your commitment, camaraderie, and care for one another and what we stand for. Whatever comes our way, whatever challenges we face, and whatever success we gain – we make it together. That’s why you are at the heart of our business, and that’s why together, we are a winning team.”
THANK YOU! A pay rise for all hourly paid roles

Premier Inn Reviews

Recommend to a Friend
Approve of CEO
Simon Jones
Simon Jones
270 Ratings
Featured Review
Current Employee

"Love working here"

Dec 8, 2021 - Housekeeper in Oban, Scotland
Positive Outlook
Approves of CEO


Great team
Everyone is very welcoming


Parking can sometime be an issue
See All 780 Reviews

Diversity & Inclusion at Premier Inn

(202 reviews)

Diversity Programs & Initiatives

The reception of our hotels are a crossroads for everyone, no matter what they’re here to do. Everybody is made to feel welcome when they visit, and we wouldn’t have it any other way. But this goes far beyond the guests we host, it’s at the core of our business. We believe that embracing differen

Diversity & Inclusion FAQs

All answers shown come directly from Premier Inn Reviews and are not edited or altered.

Does there seem to be diversity at Premier Inn?

...Nepotism, people from diverse backgrounds do not progress past hotel management positions...Read More

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Premier Inn Photos

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Premier Inn Interviews

Getting an Interview
Applied online75%
In Person13%
Recruitment Agency4%

  1. Featured Interview

    Housekeeper Interview

    Anonymous Employee in Canterbury, England
    Accepted Offer
    Positive Experience
    Easy Interview

    I applied in-person. I interviewed at Premier Inn (Canterbury, England) in Aug 2021


    This was my first interview in 20 years of not working I was made too instantly feel relaxed they were friendly and give me so much more confidence already I am so excited about my future with premiere inn

    My customer service experience and skills

    1 Answers

See All 123 interviews

Premier Inn Awards & Accolades

  • Top Employer 2020Top Employers Institute2021
  • Best Budget Hotel Brand, Business Travel Awards 2020Business Travel Awards2020
  • RateMyApprenticeship’s Top 100 Employers 2020-2021RateMyApprenticeship2020
  • TripAdvisor Travellers' Choice Awards 2019TripAdvisor2019
  • Top rated large hotel chain, Which? 2019Which?2019

Popular Careers with Premier Inn Job Seekers


Premier Inn FAQ

(49 Questions)

All answers shown come directly from Premier Inn Reviews and are not edited or altered.

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Does Premier Inn offer massages?

...Good management but no free coffee...

June 4, 2021

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Work at Premier Inn? Share Your Experiences

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