Working at Premier Inn | Glassdoor.co.uk

Premier Inn Overview

Dunstable, England
10000+ employees
1742
Company - Public
Hotel & Resorts
Unknown / Non-Applicable
Holiday Inn, InterContinental Hotels Group
Premier Inn is the UK and Ireland’s biggest and fastest growing hotel company, offering quality accommodation at affordable prices. As the only hotel chain in the UK to offer a ‘Good Night Guarantee’ we are extremely proud of our brand which shows ... Read more

Mission: At Premier Inn we live the values of being genuine, confident and committed. We are committed to working hard, rewarding and recognising our fantastic teams who are constantly delivering the best service they can, helping our guests feel brilliant through a great ... Read more

Premier Inn Reviews

  • "positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in London, England
    Former Employee - Receptionist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Premier Inn full-time (More than a year)

    Pros

    supportive management, opportunity for progression

    Cons

    you have to wear uniforms, no meals on shift

See All 383 Reviews

Premier Inn Photos

Premier Inn photo of: Our amazing float at the 2015 Lord Mayors Show
Premier Inn photo of: The first ever Premier Inn Bed Push Challenge
Premier Inn photo of: Premier Inn Newcastle City work placement graduates
Premier Inn photo of: Premier Inn & hub by Premier Inn teams @ The Sun Road Show
Premier Inn photo of: Our Premier Inn Kensington cluster winning a Springboard for Excellence award for Diversity in Employment
Premier Inn photo of: Practising the Lenny bed-flop
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Premier Inn Interviews

Experience

Experience
55%
27%
18%

Getting an Interview

Getting an Interview
61%
18%
7%
7
3
2
2

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Night Receptionist Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Premier Inn.

    Interview

    Went to the job interview which I applied for through indeed. Seemed down to earth friendly people but the job wasn't properly explained in the advertisement. In the advert it stated they needed someone to cover reception for 2 nights a week ( any nights-part time, 16 hours) I was then told it would be only weekend work. (Friday and Saturday). It also said in the advertisement I would be working at my local premier Inn and on occasion may have to travel to other hotels "local to the area" and informed me that because I'd applied through indeed i would also have to apply through their careers website for hr purposes. On the original advertisement i wasnt informed the job was a regional post and although i may be based at the one close to home i would have to travel a good diatance if needed somewhere else. She names a few of the places I may be required to work (one being 22 miles away from the one I had applying to work in). She also said she'd had a lot of interest in the job and had a lot of interviews to do over the following couple of days. I didn't end up applying for the job on their careers website as I felt the advertisement was not true to form and by filling in the application I'd be agreeing to travel in my opinion silly distances for something that was originally described as "local". The job has now been re advertised on Indeed and I can only assume a lot of people probably had the same thoughts as myself.

    Interview Questions

    • tell us a little bit about yourself   1 Answer
    • how would you get to work   1 Answer
    • any previous experience in the hospitality industry   1 Answer
    • explain a situation you've been in when things have got difficult with a customer.   1 Answer
    • any customer service experience   1 Answer
See All 60 Interviews

Premier Inn Awards & Accolades

  • Best Midscale Hotel Brand, Business Travel Awards, 2015
  • 25 Best Big Companies to Work For, The Sunday Times (UK), 2015
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