Premier Inn Overview

  • Dunstable, United Kingdom
  • 10000+ Employees
  • 1742
  • Company - Public
  • Hotel & Resorts
  • Unknown / Non-Applicable

Premier Inn is the UK and Ireland’s biggest and fastest growing hotel company, offering quality accommodation at affordable prices. As the only hotel chain in the UK to offer a ‘Good Night Guarantee’ we are extremely proud of our brand which shows in our success; we open 1 hotel ...
Mission: At Premier Inn we live the values of being genuine, confident and committed. We are committed to working hard, rewarding and recognising our fantastic teams who are constantly delivering the best service they can, helping our guests feel brilliant through a great night’s sleep.

Company Updates

19 April 2021
The secret is out… we’re back on TV! And we couldn’t be more excited to share with you our brand-new ad. We’re here to help the nation rest easy.
'From booking to bed' - Premier Inn TV Advert 2021 (60")
12 April 2021
Look at our Premier Inn Hamburg St. Pauli! It's an outstanding site with great architecture and interior design. But more than that… it’s also flag bearer for how truly sustainable hotels can be built. When we work with our suppliers to build hotels, we always want to ensure we’re fit for the future, leading the way in design and sustainability. So we were delighted that the building for St Pauli meets such high sustainable property standards that it received a DGNB Gold Standard certificate. DGNB is the German Sustainable Building Council that evaluates the overall performance of a building and promotes the implementation of holistic quality in planning, construction and operation. Not only this, but all new Premier Inn hotels in Germany strive for BREEAM in use certifications just like our UK sites aim for BREEAM standards in all new builds. Michael Hartung, Managing Director Premier Inn Germany: “With Premier Inn Hamburg St.Pauli we wanted to make sure it’s not only a great place for people to stay and work, but a sustainable building for people to stay and work in too!"
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Premier Inn Reviews

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Simon Jones
Simon Jones
201 Ratings
Current Employee, less than 1 year


12 May 2021 - Receptionist in East Kilbride, Scotland, Scotland


helpful, pleasant, informal, teamwork, good environment


there are none in general
See All 615 Reviews

Diversity & Inclusion at Premier Inn

(80 reviews)

Diversity Programs & Initiatives

The reception of our hotels are a crossroads for everyone, no matter what they’re here to do. Everybody is made to feel welcome when they visit, and we wouldn’t have it any other way. But this goes far beyond the guests we host, it’s at the core of our business. We believe that embracing differen

Premier Inn Photos

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Premier Inn Interviews

Getting an Interview
Applied online71%
In Person15%

  1. Team Member/Night Receptionist Interview

    Anonymous Employee in Durham, England, England
    No Offer
    Negative Experience
    Average Interview

    I applied online. I interviewed at Premier Inn (Durham, England, England) in May 2021


    Applied online and got a call from the hiring manager the next day asking for an interview, asked when I could come in and then sent me a form to fill in that asked for my Right to Work in the UK details.

    The actual interview itself as a bit too casual and fairly unprofessional. The manager casually swore during, told me I had a random assortment of qualifications despite explaining how and why the order was that it was, and then told me that if I were to be on the night shift with a particular employee, "She wouldn't get a word in edgeways". Beginning to think it was a good thing I didn't get hired.

    Besides the average interview questions, there was a section of scenario questions which are hard to answer when you're put on the spot. If you haven't got a lot of previous experience in hospitality, you'll struggle. Either that or the way she worded them was awkward.

    Why do you want to work nights?

    Answer Question

See All 93 interviews

Premier Inn Awards & Accolades

  • Top Employer 2020Top Employers Institute2021
  • Best Budget Hotel Brand, Business Travel Awards 2020Business Travel Awards2020
  • RateMyApprenticeship’s Top 100 Employers 2020-2021RateMyApprenticeship2020
  • TripAdvisor Travellers' Choice Awards 2019TripAdvisor2019
  • Top rated large hotel chain, Which? 2019Which?2019

Popular Careers with Premier Inn Job Seekers

Team Member - Housekeeping
Learn About the Job

Premier Inn FAQ

(31 Questions)

All answers shown come directly from Premier Inn Reviews and are not edited or altered.

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Does Premier Inn have a pension plan?

...There is great benefits, pension's and share save scheme Supportive management, friendly and welcoming....

29 March 2021

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