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    Priceline.com Reviews

    Updated 29 October 2018
    148 reviews

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    3.6
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Brett Keller
    53 Ratings

    Employee Reviews

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    Pros

    • "Much better work/life balance than previous companies where I was responding to email all weekend long" (in 35 reviews)

    • "Leadership is dedicated and are "good people"" (in 9 reviews)

    Cons

    • "Unless you are in the good graces with the upper management, your voice is not heard" (in 7 reviews)

    • "No one is steering the ship and while senior management has great vision and direction, it gets lost in execution" (in 3 reviews)

    More Pros and Cons

    1. "Marketing Data Employee"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Norwalk, CT (US)
      Current Employee - Anonymous Employee in Norwalk, CT (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time (Less than a year)

      Pros

      First, the people! Supportive and engaging team culture - a true delight to come to work every day and collaborate across teams. I have never worked with such a diverse group of bright, funny people before.
      Second, the business culture! Decision-making includes a blend of creativity and strategic business frameworks that never make me feel like we're pursuing one to the detriment of the other. Work - life balance has never been an issue. Individuals take ownership for their projects and are motivated to drive results, so there is a positive pressure to be innovative but to deliver in a timely fashion so that everyone is able to cross the line on time.
      Third, the benefits! Great time off and health plan.

      Cons

      The location is far away from downtown NYC, which limits the pool of highly technical applicants a bit.

      Advice to Management

      Continue to focus on people, culture and customers!

      Priceline.com Response

      30 Oct 2018 – Chief People Officer

      Thank you for sharing this response! We are thrilled you enjoy the culture, feel supported and enjoy your teammates. We do invest heavily in our benefits plan because we know that’s a direct... More

    2. "Excellent place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in New York, NY (US)
      Current Employee - Anonymous Employee in New York, NY (US)
      Recommends
      Approves of CEO

      I have been working at Priceline.com full-time (Less than a year)

      Pros

      I've been with Priceline for a short period of time now. However, I joined the company because of it's leaders, interesting work in my department and competitive benefits and pay. Those things attracted me to join, but I am now inclined to believe that the culture and opportunities for growth are at the core of why I'd like to stay and continue to develop my career here at Priceline. Great people and truly caring leaders. Can't ask for more!

      Cons

      Nothing that deserves much attention to list it here.

      Advice to Management

      Continue to do what you do!

      Priceline.com Response

      30 Oct 2018 – Chief People Officer

      It's a great pleasure to read this feedback. Glad you are having a great experience! Thank you for your post!

      3. Join the Priceline.com team
      See Our Latest Jobs

    3. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time

      Pros

      Fantastic work culture
      Lots of opportunity to make a difference

      Cons

      Company communication not always the best

      Priceline.com Response

      30 Oct 2018 – Chief People Officer

      Thanks for your feedback. Let me know if you have specific ideas on how to improve the company communication - this has been an area of focus for us the past year.

    4. "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time

      Pros

      Priceline.com is a great place to be. Very entrepreneurial, collaborative culture. Each person is really free to drive new features and products to the consumer. And many opportunities to work with other Booking Holdings companies.

      Cons

      Lean organization that can be tough getting your projects through but on you to push and champion

      Priceline.com Response

      10 Oct 2018 – Chief People Officer

      Thank you for this feedback. There are opportunities across the company for individuals to champion their ideas. Not every idea will make it through, but it keeps us focused on continuous innovation... More

    5. Helpful (1)

      "Neutral place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Software Engineer
      Current Employee - Senior Software Engineer
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Priceline.com full-time (More than a year)

      Pros

      Some great challenges coming up with the CLOUD transformation happening.
      The business is complex and requires a lot of good engineering to get it right.
      Work life balance can be achieved if you don't deal with micro managers like I do.

      Cons

      The lack of a development plan.
      Most principal engineers are not even seniors.
      Hiring process is not on par with daily tasks.
      No communication between teams.
      Some engineers will do whatever they want to do just because their manager is extremely weak.
      Low budget company - everything is a struggle - even snacks are a problem.

      Priceline.com Response

      10 Oct 2018 – Chief People Officer

      Thank you for submitting this review. While I’m disappointed that you sense an absence of communication and are unhappy with your development plan, I am encouraged by the fact that these issues can... More

    6. Helpful (3)

      "Software Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Software Engineer in New York, NY (US)
      Former Employee - Software Engineer in New York, NY (US)
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Priceline.com full-time (More than a year)

      Pros

      Good work life balance
      Decent pay
      Relatively easy work

      Cons

      I wouldn’t recommend Priceline if you’re either:
      1) Someone focused on leveling up and becoming a better engineer via learning modern practices. Despite the scale the company operates at, you won’t grow here. Hacky and bad code is more than acceptable here as long as it gets the job done.
      2) Someone who values collaboration and a supportive culture. Soft skills are not valued at Priceline, you’ll see engineers get promoted who are relatively good at what they do but have zero soft skills and as such make terrible people to work with. Management is well aware of these deficiencies and yet does nothing to improve these people or promote better people. Its also hard to get help from teammates if you are struggling, there’s a strong lone wolf culture.

      If you’re a decent engineer and are looking for a 9-5 where you won’t be bothered too much Priceline is fine, just don’t go there to be inspired by your coworkers, the culture or the mission.

      Advice to Management

      Look for the right things when hiring and promoting people, culture a more supportive culture that focuses on professional growth

      Priceline.com Response

      10 Oct 2018 – Chief People Officer

      We are thankful for feedback even when it is not positive. I would respectfully disagree with your perception that we are an organization that is a good fit for the kind of employee who is looking to... More

    7. Helpful (1)

      "Still trying to figure it out"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Priceline.com full-time

      Pros

      Nice people, good tech, ok pay

      Cons

      Too much politics and nepotism

      Advice to Management

      Listen to employees

      Priceline.com Response

      10 Oct 2018 – Chief People Officer

      Thank you for this feedback. I am sorry to hear you felt that politics was a concern. We review and promote employees based on merit and performance - that is a point of pride for us. To your point... More

    8. Helpful (3)

      "A Company with Purpose"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Principal Engineer in Norwalk, CT (US)
      Current Employee - Principal Engineer in Norwalk, CT (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time (More than 10 years)

      Pros

      Priceline is a place where you have the opportunity to become the professional you want to be. The company is highly supportive of initiative and brainstorming. The work/life balance is important as management understands that people have lives and things happen - in return, employees are expected to increase productivity and effort when times demand it. Dress code, attitude and protocol are part of a relaxed workplace while still expecting the best of everyone. The office is an open door and floor plan environment where everyone is encouraged to collaborate, idea share, and think across teams, all in the spirit of being the best travel deal makers. Period. Leadership is just as much a part of the open office and invites everyone to chat at any time with whatever the thought.

      I have been with the company for nearly 15 years. I have seen veterans stay and newbies come and go. The company is what you make it and has a good reputation of rewarding those who stay. Personally, I have needed the support of flexible work days, and I know that my demonstrated dedication has earned me that privilege. People looking for a place to have a long term career should consider Priceline. There are always opening for new positions in many departments.

      Cons

      In recent years, we lost a noticeable number of veterans when upper leadership changed, changing the goals and priorities of some of the departments. Things are just starting to settle back to calm, but the change is still noticeable. We all recognize that change has good intentions, but it must be paced and accepted by those who will be physically enacting the differences. Some employees were terminated, and some left out of frustration.

      Advice to Management

      While the stock benefits and bonuses can be generous when the company is doing well, pay raises have barely kept up with cost of living increases, which in the end is not a raise. Employees need to feel valued both by not only internal praise, but with real economic and job promotion compensation.

      Priceline.com Response

      30 Oct 2018 – Chief People Officer

      Thanks for your this thoughtful feedback. Priceline has come through a period of change - in particular, a reinvention of our technology stack - that has made the company stronger and more agile. It... More

    9. "Very good opportunity for young developers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time (Less than a year)

      Pros

      Lots of interesting work (You have to push for it).
      Good Pay
      Very Good mentors
      Very Flexible

      Cons

      Worklife balance can sometimes be bad (critical projects). But you end up learning exponentially.

      Priceline.com Response

      13 Sep 2018 – Chief People Officer

      Thanks for your review and we’re glad to hear we are a good home for young developers! We pay particular attention to work-life balance at Priceline, so if you see it as a continuing concern, please... More

    10. "Highly recomended"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Analyst in Norwalk, CT (US)
      Current Employee - Business Analyst in Norwalk, CT (US)
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Priceline.com full-time (More than 5 years)

      Pros

      Excellent place to work. Been there for over 6 years and it just keeps getting better. This is not my first rodeo, so I know what I am talking about!

      Cons

      Its a little farther commute for me than I would like, but it is worth it.

      Advice to Management

      Keep up the continued improvement!