Pulman Reviews

There’s a noticeable culture of favouritism… progression and job security often depend on being in certain circles rather than performance or ability. HR appears closely aligned with senior leadership, which makes it hard to raise genuine concerns or expect impartial treatment. Performance management is inconsistently applied and can feel like a process of being “managed out” rather than developed. Communication from management is often unclear and unprofessional, and decisions can feel arbitrary.

Low base salary and OTE are not achievable unless you enjoy breaking old age pensioners hearts by hard selling them service items they don’t need during a cost of living crisis. Poor systems and staff don’t do their job (updating systems), resulting in phoning deceased customers to book their car in (often distressing for the widow and frankly awkward). Having to tell people it’s company policy to sell them a timing belt, when they don’t have to get it done. Poor people but I get it’s a business and the staff need golf days and parties. Bad benefits No health insurance , no breaks unless you’re already broken , pay (pray)for your own fruit and water(unless you're CEO’s son) , most staff don’t get picked for the good benefits because all the people at the top delegate them to who they like.