QA Reviews | Glassdoor.co.uk

QA Reviews

Updated 20 July 2018
176 reviews

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3.3
StarStarStarStarStar
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William Macpherson
90 Ratings

176 Employee Reviews

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Pros
  • "There are some great people at QA that really make the atmosphere something special" (in 10 reviews)

  • "The break room features a stunning pool table that provides hours of fun every day" (in 9 reviews)

Cons
  • "Training is unpaid for three months" (in 11 reviews)

  • "2 year contract if you leave or fired within 2 years you will have to pay back" (in 5 reviews)

More Pros and Cons

  1. "I love working for a business that is so hungry for growth and supports personal development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QA full-time (More than 5 years)

    Pros

    + my manager - the most supportive person I have ever had the privilege to work for
    + career progression - I am given opportunities to get involved in all sorts of different projects
    +helpful feedback - I am given the critique I need to help me grow and improve
    +the people - there are some such lovely a friendly people at QA

    Cons

    Inconsistency - I know not every manager is as good as mine and so not everyone gets to have the same rewarding experience. I think that the issue is more obvious now that the business is bigger

    Advice to Management

    Invest in management training. Share examples of the good practise that is taking place so other managers understand what is expected of them.


  2. Helpful (4)

    "Great program and staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Recruitment Consultant in Manchester, England
    Current Employee - Graduate Recruitment Consultant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QA full-time (Less than a year)

    Pros

    Training, Management, Employees, Salary, Flexibility, Holidays, Benefits

    Cons

    No cons at this moment in time

    Advice to Management

    I have been working here for almost a year, and I have no complaints, keep doing what you're doing I guess.

    QA Response

    20 Jul 2018 – Group Communications Director

    Thanks for taking the time to review the business. I hope things are still progressing well. I'm due up in the Manchester office in the coming weeks so maybe our paths will cross then. If there is... More

  3. Helpful (3)

    "Perfect foot in the door within IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at QA full-time (Less than a year)

    Pros

    Straight forward recruitment process, recruitment team on hand to answer any questions from day one to when I started my training.
    Training and trainers were great. Helped build on knowledge gained at University.
    Great atmosphere at the Academy during training.
    Started with a great client when passed training and still have a lot of support available.
    Wouldn't be in the position I am now without QA!

    Cons

    Training was quite intense, did have social time and drinks on a Friday afternoon but would have liked a bit more 'downtime' to get to know other trainees, etc.

    QA Response

    20 Jul 2018 – Group Communications Director

    What a lovely review to get to read on a Friday afternoon :-) - thank you for taking the time to share it.
    I'm glad things are going well for you and I hope you continue to enjoy your experience... More


  4. Helpful (3)

    "The Perfect Starting Point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QA full-time (Less than a year)

    Pros

    + Friendly Atmosphere
    + Great Trainers
    + Smooth Recruitment Process
    + Crucial Training
    + Exposure to Leading Clients
    + Decent Starting Salary

    Cons

    - Structure & Organisation during busy periods.

    Advice to Management

    Overall this is a great opportunity, although I believe a lot of the minor issues could be easily resolved with improved communication & transparency throughout the different departments.

    QA Response

    20 Jul 2018 – Group Communications Director

    Very grateful for you sharing your feedback! :-)
    Communication as we scale is definitely one on my big priorities so thank you for sharing your thoughts on this. I have lots of ideas about how we... More


  5. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at QA full-time

    Pros

    great team and office environment

    Cons

    Salary is not the best

    QA Response

    20 Jul 2018 – Group Communications Director

    Hi there - thanks for taking the time to share your thoughts. 3 stars hey? better than average but not as good as I hope it will be. I hope that over time we make changes and that you enjoy working... More


  6. Helpful (1)

    "Sales Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Growing business with plenty of new opps arsing

    Cons

    hard to get into cliques as quite small business

    Advice to Management

    More focus on development


  7. Helpful (3)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QA full-time (More than a year)

    Pros

    Market leader, good product range, high expectations across the business, good salary, very good commission structure, supportive environment

    Cons

    As with all big companies communication can sometimes be improved, some aspects of e-marketing not as good as you would expect for a market-leader

    Advice to Management

    Would love some professional looking e-marketing templates and the mechanism to target the right customers with these.
    Clarity around some of the back office processes could be improved to ensure smoother processing and efficiency

  8. "Good ideas but a lot to be improved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at QA full-time

    Pros

    Good incentives and commission benefits. Access to learning and development.

    Cons

    For a company that promotes and provides thousands of learning solutions, we don’t practice what we preach anywhere near as much as we should.


  9. Helpful (1)

    "High staff turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at QA full-time

    Pros

    Good benefits, constant sales development training

    Cons

    Repetitive, still use the dated 2 hour talk time quota, management do not innovate when adopting new sales techniques (i suggested sending video cards to hard to reach prospects and was laughed out the door). Management team are brash and so focussed on talk time alone it is unproductive

    Advice to Management

    Innovate! Do something different, you attract so much great talent and lose so much as well!


  10. Helpful (1)

    "Not rewarding place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at QA full-time

    Pros

    Good team, everyone generally nice.

    Cons

    Low pay, HR always back management.

    Advice to Management

    listen to your staff.

    QA Response

    20 Jul 2018 – Group Communications Director

    Firstly I would like to apologise for my late reply to this review. Glassdoor monitoring is something that I am committed to proactively managing on a fortnightly basis from now on so future... More


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