Quantum Health Reviews

3.0

45% would recommend to a friend

(642 total reviews)
avatar

Dayne Williams

52% approve of CEO

38% positive business outlook

Quantum Health has an employee rating of 3.0 out of 5 stars, based on 642 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

642 reviews
1.0
2 Jun 2026

Better options in Columbus

Recommend
CEO approval
Business outlook

Pros

Nice office building and smells good

Cons

No room for advancement. Will keep you in the same role for as long as you can make it. Management hired from outside with minimal related experience. And it shows.

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Quantum Health Response
1d
Thank you for sharing your feedback and for the more than five years you spent with Quantum Health. We recognize that career growth is important, and we also recognize the critical role our PSRs play in delivering on our mission every day. The PSR position is a foundational role within our organization, and we highly value the knowledge, experience, and retention of employees in these positions. As a result, HR and business leadership are actively working to design more sustainable, business-aligned career paths that create meaningful progression opportunities while supporting the long-term needs of the organization. We are also excited about Quantum Health’s continued growth and the value we provide to our clients and members. While we appreciate your perspective, Quantum Health has always operated as a for-profit organization focused on improving healthcare experiences and outcomes. We appreciate your contributions during your time here and wish you the very best in your future endeavors. - Felicia Taylor, CHRO, Quantum Health
1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Qh offers a consistent paycheck

Cons

-no trust across the department or interdepartmentally -“Transformation” is driving the bus, other leaders come off as puppets who have no backbone or standards - they just wanted to have options -everyone is now paid way less than predecessors -the care coordination product is not a defendable product - we don’t warrior or lighten loads for members like we say we do -clinical audits are regularly failed - clinical call lists are backlogged and we miscalculate clinical engagement bc nurses used the system wrong -there hasn’t been an actuarial study regarding savings in years -they won’t offer any reporting regarding clinical results or breakouts for engaged vs unengaged members (everyone knows one of the current leaders put their foot in their mouths years ago stating QH doesn’t do what we say we do) -we can’t validate that we increase point solution utilization- point solution “referrals” are merely care coordinators saying they educated members on a benefit -we were forced to encourage client connect attendance but weren’t invited to attend -everyone knows another shoe is going to drop. Just do it already. -clients and consultants should realize we are being pushed to sell the future and diverting focus from the current performance and issues - they're paying for our future investments, not current servicing -this review clearly rubbed people the wrong was as they keep attempting to try and take it down.

1.0
1 Jun 2026

0/10 DON’T EVEN APPLY

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work schedule, nice campus

Cons

Just don’t work here. The company has been declining steadily. To make matters worse, the leadership doesn’t care about the well-being of the frontline employees. The pay is not commensurate with the expected work. Moreover, favoritism is rampant. There are no long-term career opportunities.

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Quantum Health Response
1d
Thank you for taking the time to share your feedback. We appreciate your recognition of the flexibility provided by our hybrid work model and the campus environment. We also recognize the concerns you raised regarding employee support, compensation, career growth, and workplace culture. Quantum Health is in a period of significant transformation and growth, and with that comes change, increased expectations, and ongoing efforts to strengthen how we support both our employees and the members we serve. That said, we strongly disagree with the characterization that our leaders do not care about frontline employees. Many teams across the organization are working hard to improve processes, invest in employee development, strengthen leadership effectiveness, and create opportunities for growth across the business. As we continue evolving, our mission and ICARE values remain at the center of those efforts. We know periods of change can feel challenging, particularly for those closest to the work, and we value the perspectives of employees who help us identify where we need to improve. Building trust requires consistency, accountability, and a commitment to continuous improvement, and we remain focused on that work. – Felicia Taylor, CHRO, Quantum Health
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Glassdoor has 668 Quantum Health reviews submitted anonymously by Quantum Health employees. Read employee reviews and ratings on Glassdoor to decide if Quantum Health is right for you.