Quantum Pharmaceutical Reviews

Needs to work on salary as its really difficult to survive.

Working within the aseptic facility is nothing more than a mind-numbing, glorified cleaner and manual labour job. There is a lot to cover but I will start with pay and benefits. Aseptic Assistants make national minimum wage. The starting salary for compounding technicians is around £26k/annum, which hasn't increased in several years so much so that national minimum wage has caught up to it as of April 2026. So if you join as an aseptic assistant on the NMW, and you make your way to a promotion and become a compounding technician: congratulations, you don't get a pay rise. But good luck trying to become a compounding technician because despite being promised during interview that there is career progression in the role of aseptic assistant, you will only get offered the job on the basis of biased opinions of management, UK settlement status, "business needs", or other non-merit reason. The sickness policy operates on a Bradford factor score system, where a score is calculated for each employee based on the number of absences and instances of absence, giving them thresholds that trigger disciplinary action. The kicker is that due to the nature of the job, you are not allowed to enter the aseptic facility with contagious illnesses, diarrhoea, vomiting, open wounds, etc. So if you find yourself unwell with any of the above ailments, you will be given no choice but to go home because they cannot find another job for you to do outside the facility. Due to minor cold/flu and stomach bugs people collect a hefty amount of sick days that they didn't want to take in the first place & end up with disciplinary action taken against them. The disciplinary action includes no sick pay, written warnings from HR, being put on a Performance Improvement Plan, etc. Many employees, afraid of being scrutinised for sickness, will often enter the facility with contagious illnesses and end up putting medications at risk of contamination- all due to the unreasonable sickness policy. Several compounders have suffered carpel tunnel or other chronic hand/wrist pain due to being overworked, and depending how desperate management is, they will ask people to compound with pain, open wounds, infections, colds/flu to meet targets. A majority of lab staff are employed on 5-year visa sponsorships. They are the backbone of this company and without them I doubt anyone would want to stay in Aseptics for that long. Recently, a number of British nationals have been hired and many of them left before their probationary period was over, off the top of my head I can count 4 new employees who've left this way in the last 8 months. The lab staff who are migrants often visit their families in their home countries once a year for a month, but recently they've limited holidays to 10 consecutive days only. This has led to a huge decrease in morale and work-life balance as people are unable to spend enough time with their families. It is ironic and cruel that a company which relies heavily on migrant workers do not allow their employees time off to visit their home countries. One of, if not the biggest issue at Quantum Pharmaceutical is poor management. Staff are under constant cctv surveillance, with cameras placed in every nook and crany of the Aseptic facility, including cameras pointed at workstations and computers. Management lie about their use of cctv, saying that its only used for investigations, but myself and many other colleagues have seen management watching live real-time cctv at their desks. Their use of cctv, in legal terms, is extremely dodgy and questionable. Considering how much employees are nit-picked on for "not following GMP", the management is notorious for rule-bending in order to meet targets. For example, people who are not fully trained in certain tasks will be asked to perform them anyway, if we are short staffed. Standard operating procedures will be thrown out the window if there is an expensive medication that needs to be made in a short time period. The facility runs on a "management said it's fine so just do it" approach, which fails to follow GMP and puts patients at risk. Recently, as of the start of 2026, a decision was made to merge the Production and Quality Control departments. I believe this was another cost-cutting measure carried out to reduce the impact of constant under-staffing. Prior, aseptic assistants, QC technicians and overlabelling technicians were all separate job roles. Now the pressure is on everyone to do everything, all for minimum wage. Moreover, in the past we had facility cleaners who would work nights and clean the aseptic facility- this is now also the job of aseptic assistants. Night shift assistants are quite literally mopping the floors, ceilings, walls, and every surface of the facility every night, and day staff do the cleaning once a week. This is an example of another cost-cutting measure which puts immense pressure on the employees. The attitude of management is abysmal. There is constant nagging and micromanagement of staff; calling/messaging every few minutes to chase up on things, being told to do something when they can see that you're already doing it. There is a complete lack of trust for the staff, we are often treated like we know nothing despite doing the same repetitive job every day that you could do it in your sleep. In fact, a majority of assistants and compounders have more qualifications than supervisors, managers and even some heads of department. Assistants and compounders have bachelors degrees, masters degrees and some even have PhDs, and yet they are treated in a condescending manner. The managers and supervisors are only educated to a high school level and are the ones making important decisions about medications, whereas the junior staff is miles more educated and expected to work like robots. The upper management has been nothing but unprofessional, mean, and unreasonable to staff. People in such a high position at the company should not be getting involved in small petty matters, yet they is personally declining people's holiday requests, watching live cctv, and even lecturing us about toilet hygeine. The entirity of lab staff were pulled into meetings several times to be sternly told off about toilet cleanliness, despite them being unable to prove who the actual culprit is. They behaved extremely unprofessionally, comparing employees to their 5-year-old child, saying they is ashamed of being a woman because of us, etc. They made accusations without proof and put them into our HR files as a threat that if toilets are found unclean again, they will take disciplinary action. Without evidence, all lab staff was blamed and accused of leaving toilets dirty. Quantum is a hostile working environment, and I'm not sure how they're able to get away with breaking and bending so many rules. One of them being the lack of showers; we work with cytotoxic and hazardous material and if someone comes into contact with it there are no showers to wash off. The emergency eye wash station was expired for many months before it got replaced. So many people have complained about headaches, dizziness, coughing, etc from hydrogen peroxide and other chemicals we are exposed to daily, yet nothing was done about it. Staff are not allowed to sit at work (unless you have a valid medical reason). They have made active efforts to remove extra chairs from the lab so that people don't sit down unnecessarily. Some of the roles, such as assisting in cleanrooms do require you to be on your feet but there are plenty other tasks which one can do while seated, yet it is considered "less productive" if you sit down. I hope I have proved how toxic of a work environment Quantum Pharmaceutical is. I have truly never worked at a company where everyone hates their life and is miserable and overworked all the time. We regularly get speeches about how great of a thing we are doing by making medications for sick people, but that's all a facade, a way to make employees feel less miserable about their jobs. They boast about providing treatment for cancer patients yet if their employees are unwell, they are punished for it. Quantum is a greedy, mismanaged ticking time bomb awaiting a big lawsuit.