Revel Reviews

Thanks for the feedback and as usual every post/comment/perspective is an opportunity for us to learn and grow from.... You obviously had a terrible experience and we apologize for that. That said, every experience is just that an 'experience' and now you know what to (or not) look for in a subsequent/future organization - employer or business. So hopefully not a total loss of your time. Revelers are extremely happy about the org we continue to develop w/r/t to our focus on digital – marketing (attract customers into the funnel), experience (how people interact w/ an experience), and commerce (how people transact in an omnichannel experience). It’s difficult to work on a project that isn’t considering digital as a value chain accelerator and/or new channel – this is why clients should be hiring a consulting firm in the first place? So a peculiar comment. Moving on…a few projects – developed a cloud GTM strategy and digital transformation office (e.g. marketing led vs. sales, self-service, new site on AEM – etc.) for a hardware company, building a complex analytics & visualization engine for one of the largest entertainment companies in the world, engaged with largest NGO's to help them introduce digital to accelerate time to assistance...so a bit confused (& disheartened) about this general comment considering Revelers are working on some really interesting missions & you’re letting your experience (yes – important – I get it) somewhat cloud/adversely impact the hard work and outcomes this larger population is delivering. [I'm assuming at some point current employees will read this so not sure how much more authentic these comments/example projects can be]. This company is a reflection of their (and your) work/outcomes. Guidance on short-term. Please don't join or do (or give advice) anything in your life w/ a short-term perspective i.e. a ‘gig’ for a few dollars. Life is too short – take whatever time in between jobs/work and live a bit lighter/frugal and then focus on passion and long-term commitment. The fact that anybody would even consider or give advice that any mission be accepted in exchange for short-term monetary benefit is an issue and highly contradictory to all other comments. If growth mindset is a BIG game! You bet I talk a "BIG" (massive) game; reading, always be learning, visualizing plays, taking small steps/actions towards the long, learning again, optimizing – ALL of this fuel’s strategy in a #perpetualbeta world! Strategy is a living organism it no longer sits on a shelf collecting dust. You make a decision, collect metadata and then continue to optimize for the greater good and durability of employees, customers, community, and shareholders. It’s NEVER perfect. This is what ‘digital’ means. Access to information, evolution of mindsets, evolution in customer expectations in a world that expects instant validation and gratification – etc. The goal is to get ahead of them – anticipate. The world has SO much to offer and it's up to each of us to conceptualize our own destiny (similar to you leaving – kudos!) and then work with like-minded people to arrive at this destination/goal/state of being. Yes, I can go off on 'what can be' tangents which can create dissonance e.g. person A is thinking and watching and living in 'today' whilst I'm thinking and watching and living in a future state i.e. helping you ‘see what can be’. so you can take control and help improve the situation. Perhaps, we talked about improving things and then left the conversation in a state of 'idea flow/generation'/ ‘see what can be’? If so, then yes harmony was broken which can lead to trust issues. My expectation is that you (or any Reveler) would own next steps/action and then propose options and a recommendation. My goal is to help introduce the ‘growth mindset’. From there we diverge and then eventually converge to deliver on a goal/mission. Advice and ideas are cheap – I can literally walk into any business and surface gaps all over the place – not hard to do? It’s all about ‘so what’ and ‘now what’ that enables that business to make things better. It takes energy, focus, and time to deliver on the change/evolution that you want the organization to become. The TWO things that I've always been respected for are integrity and ethics. So I'll respect your comment. This is a judgement call. Thanks again for the perspective. Super happy that you found the courage to transition from the firm. Wishing you all the best in 2019 and beyond!!!

Immediate reaction (head) is to ‘thank you for the feedback’ demonstrating appreciation for the time you took to transfer these thoughts – it’s not easy. My feelings (heart) have quickly pivoted entire demeanor, forcing me to take a step back, namely because there’s a lot of pain here – and my stomach turns for the negative space and energy you endured during your time with Revel. Moreover, it’s been bottled-up for over 3 years. Super apologies that you didn’t find the right channel to share your perspective, and it seems when you did, my listening skills fell silent to feedback. We all have an opportunity for improvement and I will absorb as such. Whilst, it doesn’t do anything for you (directly), it will have an impact for and on others. Considering the variety of issues/POV’s shared and now that I know – would you be open to a coffee (vkamran@revelconsulting.com)? Incremental details with recommendations/solutions will prove valuable for the greater goodness of the organization. There’s a bit too much here to vet via this comments section and quite frankly there’s a lot listed that seems to have transpired due to (major) communication gaps - which are being addressed with exact details (how) noted in other comments. In the interim, I will still do my best to personally deconstruct the list and then work with management to ensure we fill any gaps. It’s critical that other associates and the broader community that interacts with Revel doesn’t endure these types of challenges. Whilst it’s too late for this advice at Revel, I feel the need to share considering the frustrations and pain listed below ---- in the future, please work even more aggressively to shape the space around you. Don’t stop at the CEO or LT that isn’t listening or responding, instead pivot and leverage (intrapreneurship) - http://www.investopedia.com/terms/i/intrapreneur.asp - to influence and drive the change you sought. Crowdsource enough momentum for a business plan (business model canvas) and then find different channels (and yes this can be outside your current company) to land it. I was at my son’s chess class (opening day) yesterday & the MC mentioned one of the best chess players in WA was in attendance, moreover, she went on to acknowledge that whilst he’s the best, he’s lost more chess matches than anybody else in the room i.e. that’s what made him SO great. We can all own and create our destiny – it takes a great idea (in this case it was the passion for Chess) and relentless execution to be the best & then share that passion with others to bring them along (and that’s why he was there). You fall, you get back up. You fall, you get back up. Be an incredible champion to create the space you want by trying different methods, channels and etc. and IT will happen. It requires discipline and pivots. We strive to live our core values and the list, including comments about me, are in direct violation of these core values. They will be fixed. I LOVE everything Revel and the community we stand for – it’s a blessing to be part of the Revel people that come together everyday with their relentless pursuit (focus areas) to provide an exceptional experience. This type of feedback will make us even better. Thank you once again for taking the time out to provide this feedback. Wishing you great success on the path forward.